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Infor LN vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Infor LN surpasses SAP in effectiveness by boosting efficiency, reducing expenses, and providing substantial ROI for long-term users.
Sentiment score
5.0
SAP Business One delivers significant ROI by enhancing efficiency, reducing costs, and improving management, leading to increased business capacity.
Infor has saved us time by bringing a large division into one language and has saved us money.
 

Customer Service

Sentiment score
8.4
Infor LN support is praised for responsiveness, though some clients note slow responses and focus on ticket processing over resolution.
Sentiment score
7.1
Support for SAP Business One depends on partner quality, with satisfaction varying based on partner relationships and regional availability.
They respond quickly and are helpful overall.
Getting support is not easy and requires more personnel and documentation to improve the support ecosystem.
 

Scalability Issues

Sentiment score
8.5
Infor LN is highly scalable, efficiently supports small to large organizations, and easily integrates with minimal maintenance.
Sentiment score
7.5
SAP Business One is praised for scalability and customization, though some users find it inadequate for very large enterprises.
Infor is a 100% scalable solution that supports our needs.
The system is scalable.
SAP Business One is not very scalable, as it is aimed at medium to small-scale industries.
 

Stability Issues

Sentiment score
7.8
Infor LN is highly stable with minimal issues; extensive customization or mismanagement can affect performance, but support is effective.
Sentiment score
8.2
SAP Business One is stable and reliable, with users praising its performance, except for occasional slow speeds in older versions.
 

Room For Improvement

Infor LN users desire an intuitive interface, enhanced integration, better reporting, improved automation, and streamlined performance for all users.
SAP Business One needs UI and integration upgrades, better cloud features, enhanced scalability, and improved support for third-party add-ons.
For example, opening a production order should take fewer clicks.
We have problems with the database, not with Infor - with the Oracle database.
Our version of Infor LN is quite old, and we have discussed upgrading.
The solution lacks scalability as it targets medium to small-scale industries.
 

Setup Cost

Infor LN offers competitive ERP pricing with flexible licensing, lower ownership costs, and optional annual maintenance and support fees.
SAP Business One is cost-effective with a fair licensing model, though costs can be high for smaller businesses.
The price is seven on a scale of one to ten, with SAP being more expensive than Infor LN.
Infor LN is cost-effective when compared to solutions like SAP.
 

Valuable Features

Infor LN offers robust manufacturing, distribution, and customization capabilities for efficient multisite operations and comprehensive ERP management.
SAP Business One provides comprehensive features for financial, inventory, and project management, ideal for small to medium businesses.
It simplifies tracking by following every transaction in the system, allowing finance to see online each finance transaction from production orders, purchase orders, inventory, and project-wise.
Infor LN is compatible with our company size and is cost-effective compared to other ERP solutions like SAP.
It includes an ERP system that is end-to-end from ordering to reporting financials.
One of the biggest advantages of SAP Business One, especially in the public cloud, is that many features are standardized, which reduces the need for customization.
 

Categories and Ranking

Infor LN
Ranking in ERP
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
30
Ranking in other categories
No ranking in other categories
SAP Business One
Ranking in ERP
5th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Infor LN is 5.4%, up from 3.9% compared to the previous year. The mindshare of SAP Business One is 3.9%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Jarod Dwi - PeerSpot reviewer
ERP integration transforms automation and financial reporting with good support
I use the solution for the manufacturing process, finance, supply chains, and quality It integrates with robotic processing and automation, enhancing our process automation. It also integrates with the PLC system using Mitsubishi and with the MIS software. The solution covers all modules,…
Ijlal Naqvi - PeerSpot reviewer
Easy to deploy but needs to improve in the area of BI
If I speak about a feature in the tool that helps with financial management, I would say that of all the products I have ever worked on, used, or implemented, the finance part is pretty much the same in all ERPs and bookkeeping software tools. Finance is a regulated thing. It has to generate financial statements related to all the accounts. All financial management systems will look into the ledger, accounts payable, and accounts receivable. Generally the tool has two models. If the tool's in-house model is opted, then just one person is needed to maintain the product as an ERP administrator. If it is through a partner, then we usually have managed services, so you get access to a whole bunch of resources, technical, functional, finance, manufacturing, supply chain, or resources that you can have as part of the managed services contract. My company does not use much of AI with SAP Business One since it is pretty much manual now. It's still pretty much manual for business process enhancements and it still requires more of a consultative approach with more of a human touch. With SAP S4/HANA, there is a process navigator, process data mining tool that does help users since with the use of AI it provides answers to their questions. Recommendations are subjective to the requirements of the users. I would not recommend SAP Business One to a financial services institution or a bank. I would most definitely recommend it to a small family-owned business with about 20,000,000 of revenue, and that too in the area of discrete manufacturing. I rate the tool a seven out of ten.
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Top Industries

By visitors reading reviews
Manufacturing Company
21%
Computer Software Company
13%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
16%
Manufacturing Company
13%
Healthcare Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor LN?
Most of them who use Infor LN have add-ons connected to ERP. It's either a supplier exchange, or they've got sales problems that are integrated with it.
What is your experience regarding pricing and costs for Infor LN?
Infor LN is cost-effective when compared to solutions like SAP.
What needs improvement with Infor LN?
There is always room for improvement. Our version of Infor LN is quite old, and we have discussed upgrading.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Infor ERP LN
Business One
 

Overview

 

Sample Customers

LTH Castings, Gloucester Engineering, Gorman-Rupp, Computer Designs, Instrument Technology, GWA Group Limited, PRIDE Industries, CAV Aerospace, New Scale Technologies Inc.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Infor LN vs. SAP Business One and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.