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Microsoft Dynamics AX vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SYSPRO
Ranking in ERP
30th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. The mindshare of SYSPRO is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Benjamin Mpolokoso - PeerSpot reviewer
A stable product that offers excellent ROI and reliable technical support
It is a good solution but quite complex, especially when integrating with other systems. Some simpler products like Sage are much easier to integrate with. I think it is because of the product’s proprietary database, MSSQL. Other databases are more open source. They use MySQL in the background, so it is easier to integrate with other products. Overall, I rate the solution an eight out of ten.
reviewer1413297 - PeerSpot reviewer
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is reporting."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"Microsoft Dynamics is very stable."
"The response time of the solution is very good."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The tool makes it easier to manage things."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"I would never recommend moving to an obsolete product that cannot get support."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The integration could improve for the future."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"Microsoft Dynamics AX is expensive."
"Licensing is stable, and overall, the users are satisfied with it."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"The yearly licenses are priced okay."
"The solution is expensive."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Manufacturing Company
17%
Financial Services Firm
15%
University
15%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
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Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Arctic Manufacturing
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