We performed a comparison between Microsoft Dynamics AX and SYSPRO based on real PeerSpot user reviews.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP."It was an okay solution when we delivered hardware and we had to do maintenance."
"The performance is good."
"The relation between CRM and Sales, that's the main strength of this ERP."
"All its features are valuable."
"The most valuable feature I've found is the UI functionality."
"I like that it's a complete ERP solution from production level to branch level."
"It has the same UI and is very similar to any other Microsoft product."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"The general speed of the solution needs improvement."
"The product needs better admin control. There is room for improvement in flexibility, reporting, and dashboards. Artificial intelligence should be incorporated. I have concerns regarding partners, specifically in the implementation and deployment of Microsoft Dynamics."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"Our version has performance issues so it gets stuck and is slow."
"There is also slowness in database backup."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
Earn 20 points
Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews while SYSPRO is ranked 27th in ERP. Microsoft Dynamics AX is rated 7.6, while SYSPRO is rated 6.0. The top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". On the other hand, the top reviewer of SYSPRO writes "A great choice for straight manufacturing, but not suitable for complex manufacturing models". Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Oracle Fusion Cloud ERP, whereas SYSPRO is most compared with SAP ERP, Microsoft Dynamics 365 Business Central and Epicor ERP.
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