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Microsoft Dynamics AX vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Activity Based Costing Software (3rd)
SYSPRO
Ranking in ERP
29th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. The mindshare of SYSPRO is 0.4%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
reviewer1413297 - PeerSpot reviewer
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"It is stable, suitable for businesses, and covers all business needs."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"The performance is good."
"The most valuable feature of Microsoft Dynamics AX is customization."
"The Financial Accounting module, in general, is quite good. It is quite simple but powerful. Similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The database requires a huge CPU and memory resources."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"This solution could be improved with more expert resources and an easier implementation process."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"The product's license renewal cost could be better."
"Microsoft Dynamics AX is expensive."
"Go for cloud implementation, if cost is critical."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"One license costs $1,000."
"The platform's price offering is good."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Manufacturing Company
17%
University
15%
Financial Services Firm
14%
Educational Organization
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
Ask a question
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Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Arctic Manufacturing
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