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Microsoft Dynamics 365 Business Central vs SYSPRO comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
69
Ranking in other categories
Activity Based Costing Software (2nd)
SYSPRO
Ranking in ERP
32nd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 2.8%, down from 5.7% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central2.8%
SYSPRO1.1%
Other96.1%
ERP
 

Featured Reviews

Jacinta Chanda - PeerSpot reviewer
Examinations Manager at Northrise University
Integrated academic workflows have transformed how our institution manages courses and results
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications we'd like to make, and those come with a cost. The licensing is also very expensive, so if the prices could be revisited, especially for educational institutions, that would be really helpful. Otherwise, it has proven to be a very good tool for us as an organization. I chose a rating of nine for Microsoft Dynamics 365 Business Central because it has been very useful for us as an organization, but there are still a few improvements that need to be made. Sometimes we experience glitches when generating certain reports, and every time we need to make a modification, we have to pay for that. Thus, I will not give it a ten because there are a few areas needing improvement.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"By centralizing the main data, each employee has the necessary information in real time."
"The most valuable features of Microsoft Dynamics 365 Business Central are the dashboards, ease of use, and flexibility."
"Microsoft Dynamics NAV is brilliant and it's a different segment when comparing it with Dynamics AX. Dynamics AX is a larger product with much more features and it's aimed at a different segment of the market."
"Stable Well known Easy to develop and maintain."
"Microsoft Dynamics 365 Business Central is extremely stable as it does not rely on our in-house servers."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"Microsoft Dynamic 365 has everything we need, like Teams, Outlook, Excel, etc. I do a lot of data visualization, so I work a lot with Power BI. I bring in tables from Oracle and use Power Bi to manipulate and visualize the data. I handle all the stats and track everything that goes in and out of the company. We use all the modules, but I work primarily with Power BI, Word, Excel, PowerPoint, and Teams. They are all equally important and work together."
"The Financial Accounting module, in general, is quite good; it is quite simple but powerful, and similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"There is a need for improvement in consolidation and multi-country master data management."
"Microsoft Dynamics 365 Business Central has been buggy in my experience and they should improve in this area. Additionally, there are too many updates. The updates involve a whole bunch of applications as part of the package, such as the Edge browser. The updates are too broad across the whole package of applications."
"I work in Pakistan, and many people want desktop solutions. They don't want to work on the cloud. They want a strictly on-premises solution."
"Since it's complex for a layperson user to understand the solution, it would be better if the solution provided some training resources."
"Price for small organizations in the public sector should be less."
"I would like a more modular and user-friendly interface."
"There is room for improvement in the ability to reverse or correct transactions more easily."
"The security and user levels fields can be improved further so that it is not too tedious for end-user to map and set up."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module."
 

Pricing and Cost Advice

"NAV might be a little pricey for a small or medium-sized company, but all the solutions out there are."
"The price of the solution is reasonable."
"I give the solution a seven out of ten for pricing."
"Its licensing is yearly. In addition to the licensing cost, there is the cost of hosting on Azure."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The solution's license is costly compared to other CRM tools."
"We have an agreement with Microsoft and pricing is okay for us."
"There is an annual cost of using Microsoft Dynamics NAV. The cost is approximately 140,000 INR."
Information not available
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Top Industries

By visitors reading reviews
Outsourcing Company
10%
Manufacturing Company
9%
Construction Company
9%
Comms Service Provider
6%
Comms Service Provider
16%
Construction Company
12%
Manufacturing Company
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business43
Midsize Enterprise12
Large Enterprise19
No data available
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
For Microsoft Dynamics 365 Business Central, every time we need to make an adjustment, we must make a payment, which is slightly expensive for us as an organization. There are certain modifications...
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Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Arctic Manufacturing
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