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Microsoft Dynamics 365 Business Central vs SYSPRO comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Ranking in ERP
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
68
Ranking in other categories
Activity Based Costing Software (2nd)
SYSPRO
Ranking in ERP
31st
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the ERP category, the mindshare of Microsoft Dynamics 365 Business Central is 3.1%, down from 6.4% compared to the previous year. The mindshare of SYSPRO is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Microsoft Dynamics 365 Business Central3.1%
SYSPRO1.1%
Other95.8%
ERP
 

Featured Reviews

BN
VP Sales at Zelite Solution
Streamlined sales pipeline has improved daily task tracking and clarified client follow-ups
The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity. Out of all those things I mentioned, the pipeline view and day-to-day activities feel the most valuable to me in my day-to-day work. There are AI-driven insights through Copilot, which is worth mentioning. Email communication and everything I receive is tracked with Microsoft Dynamics 365 Business Central, and the best feature is that I can access everything on my mobile, so I do not have to open my laptop and the application every time. It helps me with my sales forecasting also, and predictive analysis is one of the best features for Microsoft Dynamics 365 Business Central. We have more insights and more clarity about our sales, our pipeline, where we are standing, and we have more clarity on our leads. Becoming a process-centric organization helps us a lot to keep us accountable, so Microsoft Dynamics 365 Business Central has made our life easy in terms of sales.
reviewer1413297 - PeerSpot reviewer
Managing Director at a consultancy with 11-50 employees
A great choice for straight manufacturing, but not suitable for complex manufacturing models
SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"We have everything recorded in the database, so our data is much more manageable than before, and that's one of the greatest advantages."
"The most valuable feature of Microsoft Dynamics 365 Business Central is using the Excel sheets on Chrome and other applications."
"The most valuable feature of Microsoft Dynamics 365 Business Central is its ease of use, data customization, and smooth integration."
"The best features Microsoft Dynamics 365 Business Central offers for me is that this software makes my life very easy, as I have a complete snapshot of my pipeline and a complete snapshot of my daily activities, where I can see what the status of my leads is, where I am standing in terms of closure, and the aging of my opportunities, which tells me how much time there is in the opportunity."
"The selling feature is the most valuable."
"All of the features are valuable, depending on where you implement them. I've done implementations in 60 countries, across 86 different companies and groups, and each company has a different reason for why they want to use it. Every single feature that I've implemented has been successful, and for some companies, where they didn't use the functionality, they have moved to external products or they've integrated into other applications."
"We are getting more features after switching to Microsoft 365."
"The Financial Accounting module, in general, is quite good; it is quite simple but powerful, and similarly, the Manufacturing functionality, including a multiple level bill of materials, is also quite useful."
 

Cons

"There is a need for improvement in consolidation and multi-country master data management."
"The advanced warehouse functionalities are not available and should be improved. The purchase requisition process is also lacking, and more advanced functionalities for intercompany consolidations could be added."
"It would be nice if the integration process was much easier."
"Microsoft Dynamics NAV could be improved in terms of exporting income statements and balance sheets. Currently, there is a feature, but you can only have the last three years. I spent some time trying to improve the KPI portion that exports the data, that already calculates the sub forms or subtotals, but they weren't able to break that up into different dimensions. They've now managed to crowd the separate table and you can export that, but it's only for the last three years. So, they could improve this solution by getting the chart of accounts or the account schedules to be exported, where you can go further than just three years with it."
"The solution could include the retail tool in the native version. Currently, it is sold as a separate product."
"We need to customize more often than we would like."
"Any request that had come from the website had to go through an e-form which was then plugged into Microsoft Dynamics NAV. There was no direct data capture. That was the pain point, where clients had to build e-forms, and that caused delays in transactions and getting information."
"The stability could always be improved."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module."
"SYSPRO at the moment is lacking on the project side. There's a module called Projects and Contracts, and it's a poorly designed module. One of my clients is a project-based organization, and they're finding it extremely difficult to manage their business using SYSPRO, to the point that they're looking at alternative solutions. The Projects and Contracts module is not a very useful tool. It does project accounting reasonably well, but in terms of putting in proper structures, like a work breakdown structure and so forth, it's actually quite poor. Their design or their architecture for the Projects module isn't good enough. They need to redesign it and redevelop it. They have made improvements. However, the problem is that if you're building on a bad foundation, then your building isn't going to be very strong. That's principally their problem. Any heavy equipment company would have a requirement to keep their equipment available for production. In that sense, SYSPRO has no maintenance management functionality. There's also no functionality for field services management. These two functionalities are critical for places like mines or for heavy equipment manufacturers who service the aftermarket and so forth. From a product perspective, this obviously isn't a good place to be because they are sort of taking themselves out of the market for quite a number of industries. They are constrained to manufacturing and distribution."
 

Pricing and Cost Advice

"I think the pricing is the best; it's cost effective for sure."
"The price of the solution is reasonable."
"The cost is one of the benefits. If you don't want to go for the full-blown finance and operations, the pricing model is a lot cheaper and has now switched to being based on a per-user subscription. So, if it's on cloud, you now have an expense instead of a large CapEx. If it's on-prem, you obviously still have to continue with the licensing model that they have, but if you compare the features and functionality, in terms of the price that you pay, I find it's better than other products. My answer on the pricing would be slightly different, depending on the country you're in and the return on investment, based on the size of the company. It's well-priced internationally. I think the new model is priced even better because it's now subscription-based and, if you go for cloud, the return on investment is a lot quicker and if it's expense, you can cap it. If you do take the on-prem version, the licensing is still priced as what it used to be, so that would depend on what country you are in."
"Currently, the product offers a starting price of $70 per user per month, which provides access to the complete ERP engine. It is highly reasonable."
"The price of Microsoft Dynamics 365 Business Central could improve. It is costly. We are paying for the solution on a monthly basis."
"The price of the solution could be reduced to improve their offering."
"The solution is a little bit expensive."
"The solution's cost is reasonable."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Construction Company
10%
Comms Service Provider
8%
Financial Services Firm
6%
Manufacturing Company
15%
Comms Service Provider
13%
Construction Company
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business42
Midsize Enterprise12
Large Enterprise19
No data available
 

Questions from the Community

Is it advisable to purchase Dynamics CRM in addition to NAV 2016?
Short answer: depends on your sales needs. NAV 2016’s built-in CRM is very basic. It’s fine for simple contact management and basic sales tracking, but it lacks: Proper pipeline management Adva...
What is your experience regarding pricing and costs for Microsoft Dynamics NAV?
Microsoft Dynamics NAV pricing can vary significantly depending on the number of users, deployment model, customizations, and implementation scope. In my experience, the software license is only pa...
What needs improvement with Microsoft Dynamics NAV?
The only thing that could be improved is integration with WhatsApp, which I can see for Microsoft that it has to be available, and that becomes a challenge sometimes. Everything else is perfect.
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Also Known As

Dynamics NAV, MS Dynamics NAV
No data available
 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
Arctic Manufacturing
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