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Epicor ERP vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 2.2% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.4%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Real-time results make for faster decision making."
"Epicor ERP is an easy-to-use solution."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Dashboards and Business Activity Query are very useful."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"The product enables users to customize their dashboards and reports."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The performance is good."
"The most valuable feature of Microsoft Dynamics AX is that it fulfills our requirements. We haven't had any issues with performance."
"Dynamics AX is very simple to use."
"Technical support is very good."
"The response time of the solution is very good."
"The most valuable feature is the workflow of the modules."
"The product is easier to use and has more efficient workflow management features than other vendors."
 

Cons

"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"I would like to see a better reporting tool."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The tool should provide a better user interface."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"A number of bugs in 9.05 were only fixed in 10."
"We do not have access to daily projections."
"The general speed of the solution needs improvement."
"The product must be made accessible online."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The database requires a huge CPU and memory resources."
"It needs better financials and reporting from the system, not through Excel."
"The user interface could be better."
"The product is standardised across industries so it is not a good fit for all types of sectors."
 

Pricing and Cost Advice

"Epicor ERP is an expensive solution."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"User support could be improved as well, as the consultant charges are very high."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"It has a pay-as-you-go subscription."
"Microsoft Dynamics AX is expensive."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"The tool is cheap."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"The pricing is expensive."
"Licensing is stable, and overall, the users are satisfied with it."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
11%
Construction Company
6%
Healthcare Company
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

Epicor SaaS ERP
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Information Not Available
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: March 2025.
842,388 professionals have used our research since 2012.