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Epicor ERP vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Epicor ERP is 3.1%, up from 2.1% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
Benjamin Mpolokoso - PeerSpot reviewer
A stable product that offers excellent ROI and reliable technical support
It is a good solution but quite complex, especially when integrating with other systems. Some simpler products like Sage are much easier to integrate with. I think it is because of the product’s proprietary database, MSSQL. Other databases are more open source. They use MySQL in the background, so it is easier to integrate with other products. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The ability to deploy a generic implementation without advanced customization."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Epicor ERP is an easy-to-use solution."
"Real-time results make for faster decision making."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Dashboards and Business Activity Query are very useful."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The product is easier to use and has more efficient workflow management features than other vendors."
"The production is a valuable feature."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"It is flexible and cost-effective."
"The most valuable feature is the workflow of the modules."
 

Cons

"Right now, it doesn't really have a good cloud story."
"A number of bugs in 9.05 were only fixed in 10."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"The UI is quite logical, but it needs time to train users because some functions are complex to understand. As for cons, some calculation logic is difficult to grasp and requires time to test and try out. Creating dashboards or reports needs some technical IT knowledge."
"There are some glitches in Epicor ERP."
"I would like to see a better reporting tool."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The tool should provide a better user interface."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"Microsoft Dynamics AX can improve system performance and security. The security is basic and needs a lot of improvement."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"We do not have access to daily projections."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"I would never recommend moving to an obsolete product that cannot get support."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
 

Pricing and Cost Advice

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"The solution is on-premises and we do not pay for a license."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"The tool is cheap."
"The solution is expensive."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Computer Software Company
11%
Healthcare Company
7%
Retailer
7%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
 

Also Known As

Epicor SaaS ERP
Dynamics AX, Axapta, MS Dynamics AX
 

Learn More

 

Overview

 

Sample Customers

Information Not Available
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.