Try our new research platform with insights from 80,000+ expert users

Epicor ERP vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
16th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
4th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.3% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Bill Hart - PeerSpot reviewer
Improved quality and supply chain management has boosted stock control
We mainly use Epicor ERP for stock control The most significant features of Epicor ERP for our business process are quality control and supply chain management. AI and additional improvements could be made. I have been using Epicor ERP for more than seven months. The deployment was done…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of Epicor ERP are ease of use, powerful API, and comprehensive integration. It is a one-vendor solution, where other vendors need other software systems from multiple vendors."
"Epicor ERP is an easy-to-use solution."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Real-time results make for faster decision making."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"There's good flexibility within the inbuilt tools such as alerts, business process management, dashboards, and screen customization."
"The ability to deploy a generic implementation without advanced customization."
"The product enables users to customize their dashboards and reports."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"It's scalable."
"It is flexible and cost-effective."
"The most valuable feature I've found is the UI functionality."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"The most valuable feature is the workflow of the modules."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The response time of the solution is very good."
 

Cons

"A number of bugs in 9.05 were only fixed in 10."
"I would like to see a better reporting tool."
"The tool should provide a better user interface."
"AI and additional improvements could be made."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Right now, it doesn't really have a good cloud story."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"The general speed of the solution needs improvement."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"Microsoft Dynamics AX has several areas that need improvement, particularly when compared to larger systems. It lacks the concept of month-end closing, which is essential for tight control over financial periods."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The solution in general just needs a few quality improvements."
"Our version has performance issues so it gets stuck and is slow."
"It is being decommissioned."
 

Pricing and Cost Advice

"The initial cost may be a bit high, but the maintenance cost is lower."
"Epicor ERP is an expensive solution."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"There is an annual licensing cost for Microsoft Dynamics AX."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The initial investment cost goes up due to the hidden cost."
"The price of the solution could benefit from being less expensive."
"One license costs $1,000."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
848,716 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
10%
Healthcare Company
8%
Construction Company
6%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
We are satisfied with the pricing and anticipate savings of seventeen percent across the organization. I am satisfied with the licensing cost.
What needs improvement with Epicor ERP?
AI and additional improvements could be made.
What is your primary use case for Epicor ERP?
We mainly use Epicor ERP ( /products/epicor-erp-reviews ) for stock control.
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

Epicor SaaS ERP
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Information Not Available
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.