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Epicor ERP vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
17th
Average Rating
7.6
Reviews Sentiment
6.7
Number of Reviews
14
Ranking in other categories
No ranking in other categories
Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Epicor ERP is 3.3%, up from 2.2% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.4%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Seth Sunu - PeerSpot reviewer
An easy-to-use solution that can be used for total business operation, but its pricing should be improved
We use Epicor ERP for our total business operation Epicor ERP is an easy-to-use solution. There are some glitches in Epicor ERP. Epicor ERP should add some automations. I have been using Epicor ERP for the past six years. Epicor ERP is a stable solution. More than 300 users are using the…
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."
"Epicor ERP is an easy-to-use solution."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"The ability to deploy a generic implementation without advanced customization."
"Epicor ERP is very technical friendly, if you want to do any customization, it's very easy."
"Real-time results make for faster decision making."
"Dashboards and Business Activity Query are very useful."
"It's scalable."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"It is stable, suitable for businesses, and covers all business needs."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"All its features are valuable."
"The most valuable feature I've found is the UI functionality."
"Microsoft Dynamics is very stable."
 

Cons

"There are some glitches in Epicor ERP."
"The tool should provide a better user interface."
"Right now, it doesn't really have a good cloud story."
"In the newer version of Epicor ERP, it's very difficult to find out that tracing."
"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."
"I would like to see a better reporting tool."
"The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe."
"A number of bugs in 9.05 were only fixed in 10."
"The general speed of the solution needs improvement."
"There is room for improvement in the licensing model and associated costs of this solution."
"Our version has performance issues so it gets stuck and is slow."
"It is being decommissioned."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The 2012 version is obsolete, and we don't have any support for it."
 

Pricing and Cost Advice

"User support could be improved as well, as the consultant charges are very high."
"Epicor ERP is an expensive solution."
"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"The initial cost may be a bit high, but the maintenance cost is lower."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"The product's license renewal cost could be better."
"The solution is on-premises and we do not pay for a license."
"It has a pay-as-you-go subscription."
"Go for cloud implementation, if cost is critical."
"The platform's price offering is good."
"Licensing is stable, and overall, the users are satisfied with it."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
11%
Retailer
6%
Construction Company
6%
Computer Software Company
15%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it.
What needs improvement with Epicor ERP?
The main challenge with implementing Epicor ERP is finding the right partners, especially in Europe.
What is your primary use case for Epicor ERP?
We use the product in the manufacturing industry.
What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

Epicor SaaS ERP
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

Information Not Available
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about Epicor ERP vs. Microsoft Dynamics AX and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.