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Microsoft Dynamics AX vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. The mindshare of SAP Business One is 4.5%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Benjamin Mpolokoso - PeerSpot reviewer
A stable product that offers excellent ROI and reliable technical support
It is a good solution but quite complex, especially when integrating with other systems. Some simpler products like Sage are much easier to integrate with. I think it is because of the product’s proprietary database, MSSQL. Other databases are more open source. They use MySQL in the background, so it is easier to integrate with other products. Overall, I rate the solution an eight out of ten.
Sajith Morais - PeerSpot reviewer
Caters to the company's B2B business model and highly stable solution
I have seen some limitations. For example, in Sri Lanka, I implemented SAP Business One in the fashion industry, specifically the footwear industry. Currently, the system does not support creating size-wise items with a size grid, which would be a beneficial feature to have. Additionally, in some areas, particularly in budget preparation and cost accounting, there are certain limitations that could be improved. Specifically, the budgeting side needs enhancement. When comparing SAP Business One with Netsuite and Microsoft Dynamics, Netsuite has a feature that allows easy integration with email, whereas SAP Business One lacks this capability. Users need to log in to the SAP Business One application separately to access emails, unlike Netsuite. These minor features make a difference, and if SAP Business One can include and improve such aspects, it would become the ideal product for SMEs. One another thing is SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access. While NetSuite is a completely cloud-based solution that can be accessed via a web browser, SAP Business One has this facility but faces some constraints, especially in terms of top performance and speed at the browser level. However, in the network, there are issues regarding application slowness. This could be a major concern with SAP Business One. These are some areas of improvement for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All its features are valuable."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"I like that it's a complete ERP solution from production level to branch level."
"It has the same UI and is very similar to any other Microsoft product."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"Microsoft Dynamics is very stable."
"Less complicated than other similar solutions."
"Technical support is quite good. They are helpful and responsive. We are quite satisfied with their level of support."
"The document search feature is very good."
"The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution."
"The solution is user-friendly in comparison with Oracle."
"This is an all-in-one ERP solution for small businesses. Everything is linked. Once you have this, you have all the features available in SAP. You have PR, inventory items, journal entry, and project management features."
"The most valuable feature of this solution is Financial Management."
"I like that it's stable."
 

Cons

"The support here in Turkey could be better. However, the international support is good."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"The general speed of the solution needs improvement."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"There are so many errors."
"The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools."
"There is no dependency, the integration between the other applications."
"In SAP Business One, customization can be made easier...I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it."
"SAP could improve the performance of the business alignment with other products."
"Lacks an advanced HR model with payroll."
"Our customers often request concurrent licensing, which is not available with SAP Business One. Adding this option would be beneficial."
"SAP Business One would be a great product if more customization is available."
"The solution needs to have comprehensive visibility into the entire sales-to-purchase cycle, enabling businesses to monitor SO-PO relationships, track order progress, and generate insightful reports."
"Business One doesn't have a proper master data management function."
 

Pricing and Cost Advice

"The initial investment cost goes up due to the hidden cost."
"The price of the solution is high."
"The tool is cheap."
"The yearly licenses are priced okay."
"Go for cloud implementation, if cost is critical."
"It has a pay-as-you-go subscription."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"Business One's prices are really high."
"I would rate Business One's pricing five out of five."
"It's not cheap but offers good value, particularly for medium-sized enterprises."
"The price is a bit expensive."
"The price of SAP Business One is expensive and there is only a standard license."
"If the client's budget is low, they go for SAP Business One."
"The price of the solution is reasonable."
"We compared the Microsoft solution with Oracle NetSuite, as they have a price decrease. It is, however, not that much cheaper, and the price is comparable to SAP."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
15%
Manufacturing Company
14%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Business One
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP Business One and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.