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Microsoft Dynamics AX vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Activity Based Costing Software (3rd)
SAP Business One
Ranking in ERP
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
64
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. The mindshare of SAP Business One is 4.6%, down from 6.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Sajith Morais - PeerSpot reviewer
Caters to the company's B2B business model and highly stable solution
I have seen some limitations. For example, in Sri Lanka, I implemented SAP Business One in the fashion industry, specifically the footwear industry. Currently, the system does not support creating size-wise items with a size grid, which would be a beneficial feature to have. Additionally, in some areas, particularly in budget preparation and cost accounting, there are certain limitations that could be improved. Specifically, the budgeting side needs enhancement. When comparing SAP Business One with Netsuite and Microsoft Dynamics, Netsuite has a feature that allows easy integration with email, whereas SAP Business One lacks this capability. Users need to log in to the SAP Business One application separately to access emails, unlike Netsuite. These minor features make a difference, and if SAP Business One can include and improve such aspects, it would become the ideal product for SMEs. One another thing is SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access. While NetSuite is a completely cloud-based solution that can be accessed via a web browser, SAP Business One has this facility but faces some constraints, especially in terms of top performance and speed at the browser level. However, in the network, there are issues regarding application slowness. This could be a major concern with SAP Business One. These are some areas of improvement for me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Supply Chain Management is an excellent feature."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"I like that it's a complete ERP solution from production level to branch level."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The stability is very good."
"The most valuable feature I've found is the UI functionality."
"The response time of the solution is very good."
"It is flexible and cost-effective."
"Business One's best feature is transport management and collections."
"The most valuable feature of Business One depends on the industry. Generally speaking, Business One works best in automotive industry use cases."
"SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations."
"The SAP Business One is simple and it provides us the control we need."
"It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One"
"The most valuable feature of SAP Business One is the price and reputation of the vendor. The solution is widely accepted around the world."
"This is the most efficient ERP that is in the market right now."
"Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs. In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization."
 

Cons

"There is also slowness in database backup."
"The on-premises and desktop versions are not user-friendly."
"The database requires a huge CPU and memory resources."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The UI has room for improvement and can be more user-friendly."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"Security could be improved."
"There is no dependency, the integration between the other applications."
"Lacks ability to integrate with other tools."
"There could be enhancements in plant maintenance, quality assurance, and HR management features."
"The reading and retrieving of data are slow in the system."
"Business One's production module has room for improvement."
"The solution could improve by adding HR and payroll, and consolidation should be included by default."
"The standard SAP Business One is sufficient for the Indian region. There is no need for further enhancement as custom solutions can be designed and developed to meet specific needs. For example, HR and payroll is not a standard feature of the solution, but they can be created as a separate custom solution. However, payroll is not a standard function due to the varying norms and regulations across India's 29 states and union territories. Therefore, a standard payroll solution cannot be provided by SAP to add utility and features. Adding it would lead to different versions of the solution and more complexity in managing them. However, it would be useful to have addons to cover the other states which have different regulations."
 

Pricing and Cost Advice

"The tool is cheap."
"One license costs $1,000."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"Microsoft Dynamics AX is expensive."
"The price of the solution is high."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"There is a license to use this solution and the price is good."
"We feel that the licensing fees are a bit on the higher side."
"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"I rate the solution's pricing a six or seven out of ten since it is expensive."
"The price of the solution is reasonable."
"Its licensing model is good. There is a one-off payment for the software license, and after that, you only need to pay the annual maintenance fee. Compared to other cloud-based systems, this cost model is quite reasonable for SMEs."
"Its price is reasonable. People are able to spend that much."
"SAP Business One is moderately priced."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Computer Software Company
14%
Manufacturing Company
14%
Financial Services Firm
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
Pricing is acceptable, and it is one of the lower-cost solutions.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Business One
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP Business One and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.