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Microsoft Dynamics AX vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.4%, up from 6.3% compared to the previous year. The mindshare of SAP Business One is 4.0%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Madhava Pemmaraju - PeerSpot reviewer
Many features are standardized, which reduces the need for customization but lacks solutions for some use cases
SAP Business One is primarily used for small to medium businesses in the MSMB market. It helps run the packaged enterprise solution for customers who cannot afford a full-fledged SAP S4HANA solution. It is used for standard finance, warehouse, and supply chain processes One of the biggest…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature I've found is the UI functionality."
"Supply Chain Management is an excellent feature."
"The most valuable features of Microsoft Dynamics AX are ease of use and performance."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"The product is easier to use and has more efficient workflow management features than other vendors."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"Microsoft Dynamics is very stable."
"The graphical view of connections between different transactions is a valuable feature of the solution."
"SAP Business One has valuable and helpful features for standard utilities, such as sales, purchasing, inventory, and finance, including Indian localization. Additionally, it is strong in the area of production. It has enhanced capabilities in advanced production planning, maintenance, and other features as needed through the use of add-ons provided by partners. These add-ons run within the solution and can be provided to customers based on their specific production needs."
"It's fully integrated with great dashboard and interface."
"SAP Business One is pretty streamlined, with tight integration and standard best practice flows."
"The most valuable features of the solution are reporting, a dashboard, customized reports, and third-party integration."
"Its usability is the most valuable. It is very intuitive and user-friendly. In terms of functionality, it has all the basic functionalities for ERP, such as CRM, sales, and manufacturing. These are the functionalities that we typically use for all SMEs. In terms of localization, SAP Business One is the best. It has got localization across all countries, which is an advantage. No other solution has such localization."
"SAP Business One has good reports and is simple to customize and use."
"The most valuable feature of SAP Business One is all the functionality of the modules together. It is a full-featured solution."
 

Cons

"It is being decommissioned."
"The support here in Turkey could be better. However, the international support is good."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The database requires a huge CPU and memory resources."
"Our version has performance issues so it gets stuck and is slow."
"Microsoft needs more presence in our region to help with management and maintenance."
"The product must be made accessible online."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"There are limitations around integrations."
"Some features are missing."
"It could have RPA automation and RPA elements. There could also be add-ons for a Document Management System and Warehouse Management System."
"More support can be provided on the web client end."
"SAP Business One could improve by automatically inputting exchange rates in the software. We currently have to enter them manually to find the appropriate exchange rates from a website. If it could be done with one click it would be helpful and more straightforward."
"The solution could improve by providing HR payroll, quality control, and maintenance. These are the missing features which we have to use add-ons solutions to provide the functionality."
"In SAP Business One, customization can be made easier...I would tell those planning to use the solution that though it is a good solution, it might not be a complete solution since there are some missing features in it."
"The solution could improve by having better integration with other systems and reporting."
 

Pricing and Cost Advice

"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"There is an annual licensing cost for Microsoft Dynamics AX."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The solution is on-premises and we do not pay for a license."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"Its licensing model is good. There is a one-off payment for the software license, and after that, you only need to pay the annual maintenance fee. Compared to other cloud-based systems, this cost model is quite reasonable for SMEs."
"SAP has a high cost of licensing."
"I rate the product pricing structure at around six out of ten due to currency fluctuations posing challenges."
"We recently acquired the license, so we are using the latest version."
"We feel that the licensing fees are a bit on the higher side."
"I rate the price of SAP Business One a seven out of ten."
"Business One is reasonable considering the functionality."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Retailer
6%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
13%
Educational Organization
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Business One
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP Business One and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.