Try our new research platform with insights from 80,000+ expert users

Microsoft Dynamics AX vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. The mindshare of SAP Business One is 4.3%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Madhava Pemmaraju - PeerSpot reviewer
Many features are standardized, which reduces the need for customization but lacks solutions for some use cases
SAP Business One is primarily used for small to medium businesses in the MSMB market. It helps run the packaged enterprise solution for customers who cannot afford a full-fledged SAP S4HANA solution. It is used for standard finance, warehouse, and supply chain processes One of the biggest…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like that it's a complete ERP solution from production level to branch level."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"Support is really good."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"All its features are valuable."
"Microsoft Dynamics is very stable."
"If anyone is familiar with Microsoft products then they can handle it easily."
"It's fully integrated with great dashboard and interface."
"The graphical view of connections between different transactions is a valuable feature of the solution."
"It offers users a rather simple interface."
"Add-ons that can be implemented are most valuable."
"The product seems to be quite stable."
"What's most helpful to customers who use SAP Business One is that the solution is fully integrated and easy to use. It's very easy to digest and has many features for small to medium companies."
"We bought all licenses for the whole package in the very beginning, and now we're just paying for 404 licensed maintenance. It's a standard fee. Of course, we still pay partners for implementation."
"The most valuable features of SAP Business One are that it has plenty of features and an easy general ledger entry. Additionally, we have an internal team that supports the solution and they provide is good. The solution is easy for us to support."
 

Cons

"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"It is being decommissioned."
"We experienced some challenges with the mobile apps due to the insufficient processing capacity to handle the workload effectively."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"The product must be made accessible online."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"I would love to have more reporting capabilities. It should have an embedded BI engine. Currently, I have to maintain an additional system for BI."
"Lacks ability to integrate with other tools."
"There should be a portal so that our providers can give us their invoices. This is something that it is missing currently. SAP provides such a portal with SAP ERP, but it is not available with SAP Business One."
"The solution could improve by adding HR and payroll, and consolidation should be included by default."
"While SAP has been a leader in the enterprise and SME segments, many competitors have emerged with new features, especially in analytic modules like Salesforce and Oracle. The rise of cloud tools from providers like Amazon, Google, and Azure, offering analytics and visual analytical tools, has contributed to this shift.It seems SAP Business One may not have focused as much on this aspect, prioritizing the basic functioning of the enterprise. As a result, the latest user experience, particularly in digital aspects of data consumption, may not be on par with what's available in the market."
"There are a lot of good improvements coming out in every version. They release a new version every quarter, with all new up-and-coming things on each one. However, it might be lacking specifications for the specific verticals. However, SAP Business One is a generic tool. It's very widely used, and I understand why it's not into each vertical. There are solution partners available out there to give it those extra areas of what it needs, but this is depending on what kind of business you run."
"SAP Business One lacks solutions for some specific use cases, particularly in HR functions and production planning, which require a lot of customization."
"SAP Business One consumes a lot of network resources and bandwidth, especially when accessing the web solution, B1 Web Access."
 

Pricing and Cost Advice

"Go for cloud implementation, if cost is critical."
"The product's license renewal cost could be better."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The yearly licenses are priced okay."
"Microsoft Dynamics AX is not expensive."
"The solution is on-premises and we do not pay for a license."
"There is an annual licensing cost for Microsoft Dynamics AX."
"I would rate Business One's pricing five out of five."
"The price of SAP Business One is expensive and there is only a standard license."
"The licensing cost for SAP Business One is affordable, and I'd rate it as four out of five. The license covers the software, the configuration, and the services, but if you want technical support, you'd need to pay for that separately."
"The price of SAP Business One is high for smaller businesses to afford. The currency plays a large part in the fluctuation of the solution's price when we convert the USD to our local currency. $1,400 is for a limited license and $3,700 is for a professional license."
"Its price is reasonable. People are able to spend that much."
"SAP has a high cost of licensing."
"In terms of price, it's fair, but the problem is with AMC."
"Business One's prices are really high."
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
5%
Computer Software Company
15%
Manufacturing Company
13%
Educational Organization
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Business One
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP Business One and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.