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Microsoft Dynamics AX vs SAP Business One comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
Activity Based Costing Software (3rd)
SAP Business One
Ranking in ERP
4th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
65
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.4%, up from 6.3% compared to the previous year. The mindshare of SAP Business One is 4.0%, down from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Madhava Pemmaraju - PeerSpot reviewer
Many features are standardized, which reduces the need for customization but lacks solutions for some use cases
SAP Business One is primarily used for small to medium businesses in the MSMB market. It helps run the packaged enterprise solution for customers who cannot afford a full-fledged SAP S4HANA solution. It is used for standard finance, warehouse, and supply chain processes One of the biggest…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"The tool's most important capabilities are for retail and finance. Microsoft Dynamics AX 2012 doesn't have many integration capabilities, but Microsoft 365 has the most capabilities to integrate with any type of standalone software and has many more features."
"Supply Chain Management is an excellent feature."
"It has the same UI and is very similar to any other Microsoft product."
"Technical support is very good."
"All its features are valuable."
"The most valuable feature is the workflow of the modules."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"The most valuable features of the solution revolve around the fact that it is easy to deploy and scalable and is not resource-intensive."
"You can scale the solution well."
"SAP Business One has many valuable features. It is highly flexible and has a solid background in accounting that is localized in a lot of countries. This makes it very user-friendly for a lot of different situations."
"This is the most efficient ERP that is in the market right now."
"The most valuable features of the solution are reporting, a dashboard, customized reports, and third-party integration."
"The most valuable feature of SAP Business One is its user-friendly and useful business module."
"It offers users a rather simple interface."
"The relationship map is very useful for us."
 

Cons

"Microsoft needs more presence in our region to help with management and maintenance."
"It is being decommissioned."
"The initial setup can be complex at times and has room for improvement."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"Microsoft Dynamics AX can improve by having a more modern user interface. It should be more modular and dynamic. Additionally, the solution could be easier to connect with APIs with other technologies."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"There is room for improvement in the licensing model and associated costs of this solution."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"Production area and Bill of Materials: effective date and Subcontracting process."
"Security could be improved."
"There are possibilities to extend its functionality. Things such as Quality Management System (QMS) and Payroll are currently not a part of the product. These things are needed."
"The price could improve for SAP Business One."
"You get support through the vendor, not SAP directly. If your vendor is good, you get good support. If it is not a good vendor, the support is very bad."
"The solution could improve by adding HR and payroll, and consolidation should be included by default."
"The analytics data capabilities could improve which will provide businesses with much more insight into how their companies are performing."
"SAP could improve the performance of the business alignment with other products."
 

Pricing and Cost Advice

"The platform's price offering is good."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"It has a pay-as-you-go subscription."
"The yearly licenses are priced okay."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"Go for cloud implementation, if cost is critical."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing a seven out of ten."
"We recently acquired the license, so we are using the latest version."
"The price of SAP Business One is reasonable."
"The licensing cost for SAP Business One is affordable, and I'd rate it as four out of five. The license covers the software, the configuration, and the services, but if you want technical support, you'd need to pay for that separately."
"We pay annually. It is around 800 a month."
"Its price is reasonable. We have about 200 licenses. We have to pay every year for the license."
"I rate the solution's pricing a six or seven out of ten since it is expensive."
"The price of SAP Business One is high for smaller businesses to afford. The currency plays a large part in the fluctuation of the solution's price when we convert the USD to our local currency. $1,400 is for a limited license and $3,700 is for a professional license."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Retailer
6%
Financial Services Firm
6%
Computer Software Company
15%
Manufacturing Company
13%
Educational Organization
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What do you like most about SAP Business One?
It's user-friendly and comes with comprehensive manuals. So, it is easy to learn to use SAP Business One
What is your experience regarding pricing and costs for SAP Business One?
The pricing model of SAP Business One is average. It is neither too good nor too bad, and there is room for more flexibility in pricing.
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Business One
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Ego Pharmaceuticals Pty. Ltd
Find out what your peers are saying about Microsoft Dynamics AX vs. SAP Business One and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.