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Microsoft Dynamics AX vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (1st), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.4%, up from 6.3% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.6%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The installation is extremely simple, and I have had no problems with it."
"Supply Chain Management is an excellent feature."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"If anyone is familiar with Microsoft products then they can handle it easily."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
"Valuable features include expense management and the accounting suite of products."
"The solution is perfect for big industry and high-scale e-business transactions."
"Before, we used a lot of manpower in our operations, in the backend, but this is a service. We have eliminated some unnecessary processes."
"I have found the solution to have a good interface, security, and is user-friendly."
"Oracle's technical support is better than others."
"The on-premise is very similar to the cloud version."
"I like the automation and integration features of Oracle E-Business Suite."
"Really scalable business application suite with good technical support and straightforward patching."
 

Cons

"There is also slowness in database backup."
"The UI has room for improvement and can be more user-friendly."
"The 2012 version is obsolete, and we don't have any support for it."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The integration could improve for the future."
"I would never recommend moving to an obsolete product that cannot get support."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"More flexibility in configuration related to the Payroll module, in order to easily implement the local legislation."
"There are some enhancements in the process itself that is needed in the application. In the cloud version, they covered some of these areas and requirements but the on-premise version has to catch up."
"Pricing is the biggest disadvantage of Oracle."
"The on-premises version of this solution can be difficult to expand, compared to its cloud version. The on-premises version is also more limited, versus the cloud version that has a lot of improvements. Maintaining this solution is also too costly."
"We are moving to the cloud and are looking at the cloud version of it for the cost of ownership and a more modernized integrated platform."
"The way things are going, Oracle is not putting much effort into their master data management. They need to look into machine data and then the integrated data domain."
"Movement to the cloud should be supported. Product support still needs to be improved."
"The users feel that the product is not user-friendly."
 

Pricing and Cost Advice

"The yearly licenses are priced okay."
"It has a pay-as-you-go subscription."
"The price of the solution could benefit from being less expensive."
"It is not the cheapest solution, but it is also not the most expensive one. It's in between and is cheaper than SAP but more expensive than other local vendors. It is worth the cost."
"Go for cloud implementation, if cost is critical."
"Microsoft Dynamics AX is not expensive."
"The solution is expensive."
"The tool is cheap."
"Oracle scales the pricing, but E-Business Suite is still very expensive for small to mid-sized businesses."
"Fees for support and licensing should be reduced."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"The pricing of the solution is at about $700-$750 per year."
"This product is more expensive if you compare it to SAP."
"We have an annual license to use the Oracle E-Business Suite and we have an enterprise license."
"Oracle's licenses are not straightforward."
"The license is very expensive and I think that it needs to be cheaper to get a wider range of users or customers."
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
11%
Retailer
6%
Financial Services Firm
6%
Educational Organization
67%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: January 2025.
837,501 professionals have used our research since 2012.