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Microsoft Dynamics AX vs Oracle E-Business Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
Oracle E-Business Suite
Ranking in ERP
6th
Ranking in Activity Based Costing Software
1st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
153
Ranking in other categories
Field Service Management (2nd), Benefits Administration (6th), Enterprise Resource Planning for Manufacturing (1st), Product Configuration and Quoting (3rd)
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. The mindshare of Oracle E-Business Suite is 4.7%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
James Balbach - PeerSpot reviewer
Centralizes our enterprise-wide functions but could benefit from cloud migration
We have dealt with customer service, and it was awful. For a system this size, it felt like we were merely buying software from them. They weren't really partnered with us on it. Reporting bugs and getting feedback, as well as having engineers work on issues, was very transactional. There was no real ownership on Oracle's part. During several support cases, it became difficult to determine ownership at Oracle and get status updates. The on-premises Oracle support is not great in my experience, and I think this is true in the industry. We've read about their software as a solution, and theoretically, their SaaS portal support is a lot better.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easier to use and has more efficient workflow management features than other vendors."
"The most valuable feature of Microsoft Dynamics AX is material planning."
"According to user feedback, the product's most valuable features are modern web-based accessibility and user-friendly interface."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Support is really good."
"The response time of the solution is very good."
"I like that it's a complete ERP solution from production level to branch level."
"The tool's most valuable feature is reporting."
"Flexible to set up an organization with multiple locations."
"E-Business Suite's best features are BAT functionality, flexibility, configurability, and integration with Oracle Database."
"The financial module has excellent features that many find valuable, while the HCM module is also highly regarded."
"The technical support for the solution was very good."
"I think one of the best use cases is centralizing supplier and customer data into our finance system. We identified there were so many duplicate suppliers and customers and so a lot of time was spent reporting."
"The system is reliable and the backbone of financial and other core systems in many organizations worldwide."
"Finance, HRMS, and payroll are all great, and Oracle EBS is fantastic."
"The solution is perfect for big industry and high-scale e-business transactions."
 

Cons

"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"The 2012 version is obsolete, and we don't have any support for it."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"We do not have access to daily projections."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"The product takes some training to get up to speed on all functionality and modules in Microsoft Dynamics AX 2012 ERP system."
"The issue of frequently applying patches and updates to fix bugs. Oracle should improve upon this issue, especially since it happens too frequently."
"Additional improvements could include better healthcare management functionalities, such as specialized modules for OPD and IPD for patients."
"Oracle is easy to implement at a new organization like ours, but it might be more challenging for an established organization with more rules and policies in place."
"Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support."
"The EBS Design to some extent is still monolithic."
"The solution needs to be updated with modern technology as it currently runs on the Java platform, JWE, which is obsolete and requires you to need an API supported browser."
"The operations could be better, specifically for manufacturing processes."
"Oracle E-Business Suite should be more detailed and user-friendly."
 

Pricing and Cost Advice

"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The platform's price offering is good."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"The pricing is expensive."
"One license costs $1,000."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"We pay for licensing yearly to use Microsoft Dynamics AX."
"The tool is cheap."
"There is an annual licensing fee and you are able to add features depending on the scope of the environment."
"Find a best Oracle partner and get a better discount."
"In order to minimize the implementation and consultancy costs, business lines should have proper definitions. They need to have a proper way of retrieving their data, which should be structured well."
"Oracle E-Business Suite is heavy subscriptions based and the solution's upgrades, under the technology licensing, are quite costly. Additionally, support is an extra cost. The price of the solution could be reduced."
"This product is more expensive if you compare it to SAP."
"At our various customers, the software tends to pay for itself in less than two years."
"We pay about $300 a year in order to license the solution."
"This is a highly-priced application and would not be affordable for small or medium business domains."
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Comparison Review

it_user110085 - PeerSpot reviewer
Feb 1, 2015
SAP All in One vs. Oracle E-Business Suite vs. Microsoft Axapta
We put together an ERP evaluation for 3 proposed solutions. The top 3 packages considered for detailed evaluation – SAP All in One, Oracle E-Business Suite, Microsoft Axapta. The Key Criteria used for Evaluation are as follows: A. Functional Fit to meet current Business Requirements B…
 

Answers from the Community

VC
Mar 15, 2021
Mar 15, 2021
For starters, I would stop comparing tools, and start looking at my business and what I want to achieve. So identify objectives and what's blocking achievement, define quality outcomes for the obejctives you want to achieve and build your businesscase on efficiency improvement. What earnings, savings, benefits are achieved when meeting your obectives.Based on the blocking issues you identified...
2 out of 5 answers
GH
Jan 25, 2021
I think Panorama Consulting Group publishes some of their ERP shootouts comparing SAP/Oracle/Microsoft with Infor thrown in as a bonus.  Our firm is more of a boutique operation that compares internal company requirements then picks software known for its propensity to work well in those industries/environments. But if you get to the stage where you need some guidance on who some of the top partners and resources are for those software packages, hit us up. 
DR
Mar 11, 2021
Do you want to do it for a specific purpose or to tick a box?  Lets assume you are looking for system deployment. I would focus on the key areas of your business rather than what Gene has listed below, which is looking at point for point comparisons. (The Panorama report is SUPERB for getting up to speed....) Then look at weighting for specific key business differentiation opportunities - such as single global instance for multiple companies, integrated CRM into Finance and Operations, off-line capabilities for customer facing processes, seamless transfer of customer conversations from one channel to another. Then ask for client references to answer 5 key questions: - Are they live? - how was the deployment support from the OEM/partner and what was the % work split required to go live (as in your input vs partner vs OEM) - how many customisations were requried to achieve xxx (your key areas) - would they use the OEM again and what would they change going forward Then look at demonstration from the OEM and costing for the solution I would not go on a tender for each and every feature and function because we assume world class solutions have these typical areas covered. Happy to discuss how to do this practically if required. Daniel@liferocksconsulting.co.za
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
5%
Educational Organization
66%
Computer Software Company
5%
Manufacturing Company
4%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
What do you like most about Oracle E-Business Suite?
It was very easy to integrate the product into our existing infrastructure.
What needs improvement with Oracle E-Business Suite?
Oracle E-Business Suite should be more detailed and user-friendly. I should be able to customize the screen or application without needing technical support. The configuration and setup process is ...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
Oracle EBS, OEBS
 

Learn More

 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Colab, Portobello, Saudi Telecom Company, DG Khan Cement, Dubai Holding
Find out what your peers are saying about Microsoft Dynamics AX vs. Oracle E-Business Suite and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.