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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics AX
Ranking in ERP
4th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.1%, down from 3.9% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.4%, up from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the user experience, where you can create your own queries, it sends you alerts, and it's very flexible."
"The interface is very user-friendly."
"With the new versions, it has become very user-friendly. We have integration with mobiles, and we have cloud-based solutions. There are a lot of things that can be done by front-end users without technical knowledge. They can create reports without having to do any coding, and it's very good now."
"The product can scale."
"The solution is stable."
"The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
"It’s a stable product."
"The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
"We're using the solution for financial modules, specifically focusing on consolidation, financial configuration, management reporting for warehousing, sales. Most of the features of Microsoft Dynamics AX are good. The overall structure and functions are great. The solution is stable. The initial setup is straightforward."
"I am impressed with the tool's vendor collaboration. It is also easy to connect with third-party applications."
"The accounting and inventory management features are valuable."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The most valuable features of Microsoft Dynamics AX are field services and the vendor collaboration portal. Both of the features are very good."
"From a developer's perspective, the architecture of Dynamics has a well-designed security layer, which prevents coding issues between different layers. This is a significant advantage."
"The product is easier to use and has more efficient workflow management features than other vendors."
"It is a scalable solution. Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"JD Edwards EnterpriseOne could improve the speed because sometimes it takes time to load into the environment. This is typical when the ESU patch packages are used."
"The only issue with the solution that it yet to consider improvements in its price."
"The only issue I see is Oracle's lack of focus on the product. When the sales team calls us, they try to promote OCI more than JD Edwards EnterpriseOne. They don't even talk about it. I feel there's no focus from Oracle Corporation themselves. The salespeople either don't know about it or don't talk about it. When they have something new, they only talk about EBS or OCI. This gives a feeling that there's no interest from Oracle. We don't see much new functionality being released or announced in the roadmap."
"They have been improving it every day, but it could have more automation."
"Something that could be included is a supply chain management system. That's what we're looking for."
"I haven't come across any downsides just yet."
"I would like the user experience to be more user-friendly."
"What would make JD Edwards EnterpriseOne better is more straightforward project implementation, including reducing the costs associated with upgrading projects."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"Our version has performance issues so it gets stuck and is slow."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"I would never recommend moving to an obsolete product that cannot get support."
"The user interface could be better."
"There should be the capability for users to enhance the application by using a low-code or no-code product from the Microsoft family."
"We do not have access to daily projections."
 

Pricing and Cost Advice

"It depends on the number of users and the modules that you want to buy. It is licensed on a perpetual license basis. You buy the license costs upfront, and then there is maintenance for support that you pay every year, which is typically about 20%."
"In terms of price, it is not on the high end."
"In terms of pricing, we have a lot of problems because companies here don't have enough resources to acquire the product. So we need to evaluate the price according to our demographic...The license cost is around 1,00,000 euros."
"The price of the solution is not cheap. However, it is priced average amongst competitors."
"The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price."
"Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area."
"The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive."
"The cost depends on the number of users and the modules required."
"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"The price of the solution could benefit from being less expensive."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"Go for cloud implementation, if cost is critical."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The product's license renewal cost could be better."
"I purchased the license once, and there is a license with a partner that I pay for annually."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
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Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
8%
Healthcare Company
7%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
The pricing is average. Over the years, it might increase a little. Generally, it offers a good price.
What advice do you have for others considering JD Edwards EnterpriseOne?
Based on my experience, I would recommend JD Edwards EnterpriseOne to other people. Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintain...
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.