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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
4th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
60
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
55
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.3%, down from 4.0% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.7%, up from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of JD Edwards EnterpriseOne is the flashback it quickly takes you to the data browser. Additionally, one of the newer tools is the orchestrator which is very good."
"The most valuable features of JD Edwards EnterpriseOne are the flexibility of the configuration, it is highly configurable. It is not rigid as other solutions, such as SAP. They have recently added a custom workflow approach and approval workflows."
"The product can scale."
"It’s a stable product."
"It has simplified the process completely, and even though it has many features which are available in the market now, but it is on par with the other ERPs that are available in the market now."
"Its user interface and ease of navigation are valuable."
"JD Edwards EnterpriseOne's most valuable feature is its one consolidated platform that runs all the different aspects of companies."
"The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good."
"The most valuable feature for us is the manufacturing module. It addresses our product costing for tuna canning."
"The most valuable feature is the workflow of the modules."
"A valuable feature of Microsoft Dynamics AX is that it is stable."
"Microsoft Dynamics is very stable."
"In terms of features, GP offers a wide range of strong capabilities, particularly in the financial module."
"One of the valuable features of the solution is how easy it is to use."
"Support is really good."
"It has the same UI and is very similar to any other Microsoft product."
 

Cons

"I would like to see the HR features enhanced with respect to localization for South Africa and other countries."
"If they can research and make the installation part easier or more user-friendly, it would be nice."
"The licensing is expensive compared to other solutions on the market."
"Lacking in certain areas of support."
"Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."
"Forms customization should be easier. Currently, it has to go through the development life cycle."
"JD Edwards EnterpriseOne is more of a legacy solution because most of the competitors are or have moved to the cloud. It would be beneficial if there was a cloud version available. Additionally, the interface could improve."
"We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."
"The product must be made accessible online."
"It needs better financials and reporting from the system, not through Excel."
"The solution in general just needs a few quality improvements."
"The older version of Microsoft Dynamics AX that we are using is not as scalable as the newer version."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"Microsoft needs more presence in our region to help with management and maintenance."
"It is being decommissioned."
"We do not have access to daily projections."
 

Pricing and Cost Advice

"The solution's pricing depends on the deal and the number of users."
"In terms of price, it is not on the high end."
"Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area."
"The price of the solution is not cheap. However, it is priced average amongst competitors."
"I rate the tool's pricing a three out of ten."
"There is an annual license for this solution."
"The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive."
"The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive."
"The initial investment cost goes up due to the hidden cost."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"In relation to the cloud, it might be expensive for a longer duration. However, it's essential to consider the demands of enterprise users. While it's cost-effective in the short run, it becomes relatively costly in the long run."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"One license costs $1,000."
"The price of the solution is high."
"Microsoft Dynamics AX is expensive."
"I don't know how much this solution costs off the top of my head, but I know that the cloud and SaaS solutions are cheaper."
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Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
13%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
The pricing is average. Over the years, it might increase a little. Generally, it offers a good price.
What advice do you have for others considering JD Edwards EnterpriseOne?
Based on my experience, I would recommend JD Edwards EnterpriseOne to other people. Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintain...
What needs improvement with Microsoft Dynamics AX?
It is no longer supported from a security perspective, so it is not getting updated. Other than that, before it became obsolete, it did its job, and there were not any major complaints. However, it...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Learn More

 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.