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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
5th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
61
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics AX
Ranking in ERP
4th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
56
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.0%, down from 3.8% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.3%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Suresh Wickramasinghe - PeerSpot reviewer
Simplifies finance processes and is easy to use but requires a user-friendly interface
JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple. It has a very straightforward interface, which allows end users, especially those with a finance background like me, to engage in finance areas such as vouchers, manual vouchers, email receipts, and GL analysis efficiently. This ERP system is easy to handle; anyone can learn it faster compared to other ERPs. For smaller companies or startups, I would recommend JD Edwards.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution excels in costing and work order processing. JD Edwards EnterpriseOne manages multiple manufacturing modes in the same process effectively."
"The navigation interface is user-friendly and easy to understand for any user. Many new employees who have joined our organization from different companies, having worked with SAP and Oracle E-Business Suite, have given positive feedback about JD Edwards EnterpriseOne. They particularly appreciate the types of reports, MIS capabilities, and how quickly and easily they can extract data. According to senior management from other organizations, these features are faster, easier, and more convenient than SAP."
"The interface is very user-friendly."
"Overall, I would rate the solution nine out of ten, as it can be customized to the company's needs while maintaining best practices."
"It is very straightforward to deploy and set up."
"Its user interface and ease of navigation are valuable."
"JD Edwards EnterpriseOne is a user-friendly ERP solution that is quite simple."
"The financial management features are convenient and helpful in JD Edwards EnterpriseOne."
"The production is a valuable feature."
"The response time of the solution is very good."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"The most valuable feature I've found is the UI functionality."
"If anyone is familiar with Microsoft products then they can handle it easily."
"Support is really good."
"The tool makes it easier to manage things."
"AX is nearly a Tier One product, so implementations are long, but there's a lot of flexibility. Also, the ability to handle different issues found in larger organizations."
 

Cons

"The solution could be easier to implement. However, the complexity was in our internal processes meeting our country's requirements. Every country has a slightly different process, taxation, and rules. That was the difficult part, not the solution itself. I expect our experience would have been more or less the same with any ERP, such as SAP, Navision, or Dynamics."
"There is room for improvement on the payroll side, as the solution is not very strong in this area."
"The flexibility of workflows and multi-industry implementation support should be improved."
"We originally used EnterpriseOne for preventative maintenance, but it is not very good at that so we migrated to Maximo for that task."
"It does not submit the inquiry as requested. We have to close the application and restart the computer."
"Treasury management is typically used in forex, loans, trade management and property management is not available. The solution could improve if they added them."
"Forms customization should be easier. Currently, it has to go through the development life cycle."
"The licensing is expensive compared to other solutions on the market."
"The product needs improvement in procurement planning. It also needs to include a production scheduling feature."
"If I had to add something in the next release, it would probably be a mobile application for a sister application of Dynamics 365; not the ERP but the Dynamics 365 HR solution. It would definitely help if we could have Microsoft or a Microsoft partner introduce a mobile application for it."
"At times there are issues related to reporting, sometimes with the integration between two or three modules, and sometimes to the logic itself."
"The user interface could be better."
"The 2012 version is obsolete, and we don't have any support for it."
"I sometimes put in wrong data that needs correction, but I cannot change it or approve it without withdrawing it. It will then take time for me to go back in and edit it."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The UI has room for improvement and can be more user-friendly."
 

Pricing and Cost Advice

"The cost depends on the number of users and the modules required."
"The price of JD Edwards EnterpriseOne is high. However, every ERP solution has a high price."
"The pricing is very high. Even though the license is perpetual yet you have to get the maintenance. Since we pay using Pesos, it's very expensive."
"The price of the solution is not cheap. However, it is priced average amongst competitors."
"More transparent pricing of the software is needed."
"The maintenance of JD Edwards EnterpriseOne is expensive and overall the solution is expensive. Most enterprise operation solution is expensive."
"Upgrading projects can make JD Edwards EnterpriseOne costlier, so it needs cost reduction in this area."
"In terms of pricing, we have a lot of problems because companies here don't have enough resources to acquire the product. So we need to evaluate the price according to our demographic...The license cost is around 1,00,000 euros."
"The price of the solution is high."
"It is $180 to $200 per user per month with a minimum of 20 users, which makes selling the product a bit difficult."
"The product's license is expensive. My company is located in a region where we have to pay the most for the tool due to our currency and inflation scenario."
"The product's pricing is expensive. The tool costs 210 USD per user for one month."
"The price of the solution could benefit from being less expensive."
"The solution is on-premises and we do not pay for a license."
"One license costs $1,000."
"Microsoft Dynamics AX is expensive."
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Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
9%
Healthcare Company
7%
Computer Software Company
14%
Manufacturing Company
11%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What is your experience regarding pricing and costs for JD Edwards EnterpriseOne?
JD Edwards EnterpriseOne is perceived as expensive compared to newer applications, and consultancy costs are on the high side.
What advice do you have for others considering JD Edwards EnterpriseOne?
I recommend JD Edwards EnterpriseOne due to its stability and functionality, but it may be cost-prohibitive for clients who are budget-conscious. I rate JD Edwards EnterpriseOne an eight out of ten.
What needs improvement with Microsoft Dynamics AX?
DAX is actually well supported by its development. Given that even in this old version of AX and taking into account that its predecessor D365 has been around since 2017, the DAX ERP is still worki...
What is your primary use case for Microsoft Dynamics AX?
Right now, we are moving to a new ERP platform. It is in the cloud, and because of that, the cloud pushes updates every quarter, which could technically break our products. We are looking into an a...
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.