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JD Edwards EnterpriseOne vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
JD Edwards EnterpriseOne support is effective but varies, with some concerns about customization challenges and Oracle sales professionalism.
No sentiment score available
 

Room For Improvement

Sentiment score
5.8
JD Edwards EnterpriseOne needs modernized features, improved integration, better support, and increased investment to enhance user experience and competitiveness.
No sentiment score available
 

Scalability Issues

Sentiment score
7.0
JD Edwards EnterpriseOne offers scalable, configurable solutions for diverse industries, supporting seamless growth, though older versions may limit updates.
No sentiment score available
 

Setup Cost

No sentiment score available
JD Edwards EnterpriseOne pricing is complex but offers substantial value despite high costs and transparency concerns for enterprises.
No sentiment score available
 

Stability Issues

Sentiment score
8.4
JD Edwards EnterpriseOne is reliable but can face stability issues post-upgrades, particularly in cloud environments and customization setups.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
JD Edwards EnterpriseOne offers integrated ERP modules, user-friendly interfaces, and robust customization with strong technical and multi-language capabilities.
No sentiment score available
 

Categories and Ranking

JD Edwards EnterpriseOne
Ranking in ERP
8th
Ranking in Activity Based Costing Software
4th
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
58
Ranking in other categories
Production Planning (1st), Demand Management (1st)
Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of JD Edwards EnterpriseOne is 3.3%, down from 4.2% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Q&A Highlights

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
 

Featured Reviews

Sydney Chidambaram - PeerSpot reviewer
Simplifies processes, is easy to set up, and offers good integrations
They need to improve the planning section of Enterprise One. They need to improve the logs and need to write some sort of script that clears logs after so many days. There need to be proper error codes. The red alerts need to be explained a bit better. Te yellow alerts are fine. The product planning feature need improvement. There needs to be more functional. The sales forecasting needs to be improved. It is expensive.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
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816,406 professionals have used our research since 2012.
 

Answers from the Community

Ariel Lindenfeld - PeerSpot reviewer
Mar 30, 2015
Mar 30, 2015
Hard to help without knowing more about your specific environment, but I would concur with Kevin - if you and your users are a Microsoft shop then Dynamics will probably win out on user acceptance in this comparison. This is a recurring theme in multiple case studies we have written. You may wish to consult this white paper: http://istart.com.au/research-articles/an-expert-guide-to-selecting-an...
2 out of 10 answers
it_user132531 - PeerSpot reviewer
Mar 19, 2015
I can only really speak about Dynamics Ax as I have little knowledge of the Jd Edwards package. From a users point of review we have had good feedback about most of the functionality. A few issues with low resolution machines and windows sizing but anyone that uses ms office should be able to pick up Dynamics relatively easy. The most difficult part is the data setup for financial and items. I will not say Dynamics is perfect as it will require some development work in areas that should be out of the box. However, as long as you are careful with what is changed then the product should meet most requirements. Just try to look at Business process change before changing core functionality. I have seen disasters where businesses try to amend the system to fit practices that are not within the Dynamics processes. Hope this assists Kind regards Tony Bowyer
it_user209505 - PeerSpot reviewer
Mar 19, 2015
Any specific reason to lean towards Dynamics AX and not even considering SAP ?
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Computer Software Company
14%
Financial Services Firm
7%
Healthcare Company
6%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about JD Edwards EnterpriseOne?
The tool is valuable for its rich set of functionalities and stability. The solution is stable. The customer service and support is good.
What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
 

Also Known As

No data available
Dynamics AX, Axapta, MS Dynamics AX
 

Learn More

 

Overview

 

Sample Customers

TechNova Imaging Systems (P) Ltd, Jordan Petroleum Refinery, Hosun Universal Co. Ltd., Grupo Corporativo Papelera SA de CV, Label Technology Inc., Uniwax S.A., Al Jaber Group, SOMAR Corporation, SICIM S.p.A.,
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about JD Edwards EnterpriseOne vs. Microsoft Dynamics AX and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.