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Microsoft Dynamics AX vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Microsoft Dynamics AX
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
ERP (5th)
NetSuite ERP
Ranking in Activity Based Costing Software
5th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Billing Software (1st), Cloud ERP (2nd)
 

Mindshare comparison

As of November 2024, in the Activity Based Costing Software category, the mindshare of Microsoft Dynamics AX is 17.2%, up from 11.1% compared to the previous year. The mindshare of NetSuite ERP is 9.5%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Activity Based Costing Software
 

Featured Reviews

SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The tool's most valuable feature is reporting."
"Flexibility is the best feature. Because we have the source code, we can develop our ideas. It enables us to develop new functions."
"The most valuable feature I've found is the UI functionality."
"The most valuable feature is the workflow of the modules."
"The performance is good."
"It is stable, suitable for businesses, and covers all business needs."
"If anyone is familiar with Microsoft products then they can handle it easily."
"The installation is extremely simple, and I have had no problems with it."
"I have found there to be many features, such as manufacturing, accounting, financials, inventory, and purchasing."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"NetSuite ERP is good for a trading company that involves buying and selling."
"I would say that the solution is highly configurable."
"We use it for the projects we do in the telecom industry."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
 

Cons

"There are so many errors."
"There is room for improvement when handling various currencies within the current Microsoft Dynamics AX system."
"The product must be made accessible online."
"They should include some modules related to solving customer problems or resolving support tickets from our customers — like a help desk for ERPs."
"From a consultant's point of view, I recommend an enhancement in terms of detailed documentation for the products on the website."
"Microsoft could provide more flexible hardware requirements that can scale with the volume of data being processed rather than providing only a minimum requirement."
"It could be more scalable and stable. It would also be better if the interface were more integrated with the Microsoft ecosystem because 2012 is not really integrated."
"There is no Arabic interface in Microsoft Business Central, which is a big weak point."
"The custom reports could be improved."
"The solution is not user-friendly and it is complex to use."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"In NetSuite ERP, they should focus on offering better customization options."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"The areas that this product needs to improve on is the implementation and inventory processes."
 

Pricing and Cost Advice

"It's too expensive for customers to take this on themselves. As partners, we will buy this on behalf of the customers and then charge this value for each project."
"Licensing is stable, and overall, the users are satisfied with it."
"Comparatively, Business Central appears to be more cost-effective. Microsoft offers Business Central at only $70 per user per month in the US. In contrast, GP requires an initial investment, including around $9,000 for the GP license for three users and additional expenses for hardware. Therefore, the initial investment for GP is quite substantial. On the other hand, cloud-based ERP products like Business Central do not entail the same upfront investment and operate on an ongoing, subscription-based model."
"Microsoft Dynamics AX is not expensive."
"One client was looking at a $5M SAP proposal and we got AX in just under $2M, and they were very happy with it as they have several sister companies that face $500K SAP upgrades/maintenance seemingly annually."
"The tool's licensing model is based on user subscription. The pricing needs to be reduced for the Indian and South Asian markets."
"The price of the solution is high."
"The solution is expensive."
"It is expensive."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"The price is less than the cost of daily hours."
"The price of the solution is quite high."
"There is an annual license required to use this solution."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
Educational Organization
44%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Dynamics AX, Axapta, MS Dynamics AX
No data available
 

Overview

 

Sample Customers

ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about Microsoft Dynamics AX vs. NetSuite ERP and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.