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IFS Cloud Platform vs Microsoft Dynamics AX comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.6
IFS Cloud support is responsive in Australia, but regional inconsistencies and speed issues highlight need for improved communication.
No sentiment score available
 

Room For Improvement

Sentiment score
4.5
IFS Cloud Platform requires improvements in usability, integration, pricing, customization, mobile compatibility, AI integration, support, and documentation.
No sentiment score available
 

Scalability Issues

Sentiment score
8.6
IFS Cloud Platform is scalable, adaptable, and suitable for complex organizations, but core modifications and updates can be challenging.
No sentiment score available
 

Setup Cost

No sentiment score available
IFS Cloud Platform offers competitive pricing with flexible licensing, best purchased directly due to partner training limitations.
No sentiment score available
 

Stability Issues

Sentiment score
8.2
IFS Cloud Platform is praised for its stability and reliability, with few unplanned outages and rare performance issues.
No sentiment score available
 

Valuable Features

Sentiment score
8.2
IFS Cloud Platform users appreciate its customizable, adaptive features, intuitive interface, and seamless integration across finance, CRM, and warehouse management.
No sentiment score available
 

Categories and Ranking

IFS Cloud Platform
Ranking in ERP
9th
Ranking in Activity Based Costing Software
7th
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
30
Ranking in other categories
CRM (11th), Customer Experience Management (7th), Field Service Management (1st), Help Desk Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (4th), IT Asset Management (7th), IT Service Management (ITSM) (5th), License Management (2nd)
Microsoft Dynamics AX
Ranking in ERP
5th
Ranking in Activity Based Costing Software
3rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of IFS Cloud Platform is 2.4%, down from 2.5% compared to the previous year. The mindshare of Microsoft Dynamics AX is 6.7%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Patrick Abi Habib - PeerSpot reviewer
I like the connectivity and interfaces, but the reporting could be more user-friendly
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI. I worked on a third-party system called Harmony Solution. This French company produces a reporting tool that I feel is better than Crystal Report for IFS. They could also improve the plugin for Excel data migration to clarify its use. Many clients use it for massive amounts of data, which affects their systems. There is no communication about that. Clients use the Excel plugin because they know it works, but it does not always work the way it should. They need to improve the plugin's performance or inform customers to limit their use. Migration jobs are often based on Excel inputs, particularly CSV files. That can cause issues when operating across several countries. For example, say I'm working on a French PC collaborating with someone in India who uses an Indian PC. Excel will transform the file based on the country's language, and the input data will be wrong. I believe they are trying to fix this with the smart data tool in the cloud.
SherifAnter - PeerSpot reviewer
The sales and distribution modules are robust, and reliable, and seldom encounter issues
In GP, there are certain features like financial reporting that aren't part of the core GP package. Users might need to install additional components for these features. For example, there's a reseller product called Management Reporter, but many users would prefer to have the reporting capabilities integrated within GP itself, rather than relying on external tools. The manufacturing module in GP is quite basic, and those who require more advanced manufacturing capabilities often turn to third-party modules or tools. Additionally, you might be aware that in 2028, GP is expected to reach its end of life. Microsoft has already ceased selling GP to new customers. It's essentially the same product, but this marks the final year for GP's availability.
report
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
8%
Construction Company
7%
Computer Software Company
14%
Manufacturing Company
12%
Financial Services Firm
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
What needs improvement with Microsoft Dynamics AX?
The 2012 version is obsolete, and we don't have any support for it.
What is your primary use case for Microsoft Dynamics AX?
My clients' use cases for the product cover domains like retail, manufacturing, IT communications, and HR.
 

Also Known As

IFS Applications, Assyst, IFS Cloud
Dynamics AX, Axapta, MS Dynamics AX
 

Learn More

 

Overview

 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
ConQuaestor, D & H Distributing, Sunny Queen, Mesa Associates, Britax Childcare, Ibema, Arafa, Sabo S.p.A.
Find out what your peers are saying about IFS Cloud Platform vs. Microsoft Dynamics AX and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.