We performed a comparison between IFS Cloud Platform and Microsoft Dynamics AX based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Having a young talented programmer, during the six years of use, we were able to save around 75 000 EUR preparing simple modifications using customization rather than ordering them in IFS / Partner."
"The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"The solution overall is very versatile and flexible, especially compared to other products."
"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."
"The workflow of the solution is very good."
"Almost all of the features that we use are efficient. Live master planning successfully handles all of our company's requirements."
"This solution's most valuable feature is its workflow for purchase orders and inventory."
"Support is really good."
"All its features are valuable."
"The relation between CRM and Sales, that's the main strength of this ERP."
"The production is a valuable feature."
"The product's most valuable features are its day-to-day operations, Power BI-driven workspaces, and homepage."
"The most valuable feature is the workflow of the modules."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"Customization needs to be improved."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"There should be some improvements in the predefined templates in IFS Applications."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The integration is a bit complex, and post-implementation support services need to be improved. They have a service center based out of Sri Lanka. The support aspect is good, but the response time is a little slower than we anticipated. In the next release, it would be better if Warehouse Management could be improvised. They have a product line that's a data warehouse management system, but it's still premature and requires a bit of enhancement."
"Microsoft Dynamics AX could be improved by having more features available. We are going to 365 now, to use all the modules, because we found that there weren't many new things we were able to develop with AX. There were a lot of things that weren't available, so we are moving and integrating other things. The customization of upgrades should also be faster. We would also like to see more security features."
"The user interface could be better."
"The support here in Turkey could be better. However, the international support is good."
"The UI has room for improvement and can be more user-friendly."
"The tool's setup phase and pricing are areas with certain concerns where improvements are required."
"Microsoft Dynamics AX should include more connectors for third-party integrations. It should also include more features that AI models can govern."
"The product is standardised across industries so it is not a good fit for all types of sectors."
"The integration could improve for the future."
IFS Cloud Platform is ranked 9th in ERP with 29 reviews while Microsoft Dynamics AX is ranked 6th in ERP with 52 reviews. IFS Cloud Platform is rated 7.8, while Microsoft Dynamics AX is rated 7.6. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Microsoft Dynamics AX writes "A stable product that offers excellent ROI and reliable technical support". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and Infor LN, whereas Microsoft Dynamics AX is most compared with SAP ERP, Microsoft Dynamics 365 Business Central, SAP S/4HANA, Oracle E-Business Suite and Sage Business Cloud Enterprise Management. See our IFS Cloud Platform vs. Microsoft Dynamics AX report.
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