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IBM Maximo vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Billing Software (4th)
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
CRM (21st), Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Local Government CRM (6th), IT Asset Management (10th), IT Service Management (ITSM) (10th), License Management (3rd)
 

Mindshare comparison

As of April 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 28.7%, up from 26.7% compared to the previous year. The mindshare of IFS Cloud Platform is 10.1%, up from 8.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The ability to configure and integrate it with other solutions for ERP."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"Reliable, very configurable, and it's all integrated in the same database."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The most valuable features are the ability to create work orders and preventative maintenance."
"The most valuable feature is the ability to correct maintenance."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"The product is quite flexible."
"There are fewer fields on the user screen compared to other products."
"We could quickly understand what was going on and what the customer wanted to do."
"I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use."
"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"The solution overall is very versatile and flexible, especially compared to other products."
 

Cons

"Coding can be complex when customization is required."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Revision management of file attachments."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"There are always ways to improve and make things better."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"The interface is not very easy or user-friendly and is in need of improvement."
"There should be some improvements in the predefined templates in IFS Applications."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"Documentation-wise, they need more."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"$USD700 per agent user."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."
"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"Pricing is an area that could be improved. They could be more competitive."
"There are varying license levels that you can purchase."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"The product is reasonably priced."
"We pay for a license to use the solution, which is not very expensive."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
8%
Computer Software Company
20%
Manufacturing Company
10%
Energy/Utilities Company
7%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
 

Also Known As

Maximo
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about IBM Maximo vs. IFS Cloud Platform and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.