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IBM Maximo vs IFS Cloud Platform comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Billing Software (2nd)
IFS Cloud Platform
Ranking in Enterprise Asset Management (EAM)
2nd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
31
Ranking in other categories
CRM (12th), Customer Experience Management (7th), Field Service Management (1st), Help Desk Software (8th), ERP (9th), Activity Based Costing Software (7th), Local Government CRM (4th), IT Asset Management (7th), IT Service Management (ITSM) (6th), License Management (2nd)
 

Mindshare comparison

As of February 2025, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 27.7%, up from 25.8% compared to the previous year. The mindshare of IFS Cloud Platform is 9.4%, up from 8.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM)
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The most valuable feature is the ability to correct maintenance."
"Preventive maintenance management."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Its capabilities let us organize our work."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand."
"The platform is reliable and stable."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"We could quickly understand what was going on and what the customer wanted to do."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
 

Cons

"It's not user-friendly. It could use shortcuts for frequently requested services."
"Coding can be complex when customization is required."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"The solution needs to improve its documentation and user-friendliness."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."
 

Pricing and Cost Advice

"The price of IBM Maximo could reduce, it is expensive."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"$USD700 per agent user."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"We pay for a license to use the solution, which is not very expensive."
"There's an additional yearly cost for support."
"Pricing is an area that could be improved. They could be more competitive."
"The pricing is relatively high compared to competitors."
"Ask for all-inclusive pricing, as they are pretty flexible if you ask for custom models."
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
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Top Industries

By visitors reading reviews
Educational Organization
37%
Energy/Utilities Company
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Government
7%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
 

Also Known As

Maximo
IFS Applications, Assyst, IFS Cloud
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Find out what your peers are saying about IBM Maximo vs. IFS Cloud Platform and other solutions. Updated: January 2025.
832,138 professionals have used our research since 2012.