ServiceNow is a cloud-based task-management platform that specializes in IT operations management (ITOM), IT services management (ITSM), and IT business management (ITBM). ServiceNow allows users to manage their teams, projects, and customer interactions using a variety of different plugins and apps with which it easily integrates.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
It has a higher cost compared to local/regional solutions.
It's sold as a less expensive solution, but it has to be highly modified. That's where you get into the cost.
NetSuite ERP (Enterprise Resource Planning) is a cloud-based business management software that provides a suite of applications to support various business functions, such as finance, accounting, order management, inventory management, and human resources. It is designed to help organizations streamline and automate their operations, improve decision-making, and increase visibility into key performance metrics. NetSuite ERP integrates all business processes in a single system, providing a real-time, unified view of the business and enabling organizations to manage their operations more efficiently and effectively.
I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller).
When people buy ERP, it's a competitive situation and the pricing is paramount.
I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller).
When people buy ERP, it's a competitive situation and the pricing is paramount.
JIRA Service Management is Atlassian’s IT service management (ITSM) solution. It unlocks all teams at high velocity by:
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
JIRA Service Desk has different pricing as it is based on agents. On average, the price is about $300 per agent.
Do not forget to calculate add-on costs. These cost a percentage of the JIRA purchasing costs and are based on the number of JIRA users.
BMC Helix ITSM is a cutting-edge IT service management platform that leads the service management industry. It is built natively for mobile with an intuitive, beautiful, people-centric user experience that makes your whole organization more productive. This platform leverages artificial intelligence to automate and streamline various service management processes. In doing so, it will ultimately make your organization more efficient. This simple-to-use platform is capable of handling even your organization’s most advanced management requirements.
It is costly, but it is well worth it.
Please always get the latest quote from a BMC partner or from BMC. Check for the latest offerings.
It is costly, but it is well worth it.
Please always get the latest quote from a BMC partner or from BMC. Check for the latest offerings.
IFS develops and delivers cloud enterprise software for companies around the world who manufacture and distribute goods, build and maintain assets, and manage service-focused operations. Within our single platform, our industry specific products are innately connected to a single data model and use embedded digital innovation so that our customers can be their best when it really matters to their customers – at the Moment of Service. The industry expertise of our people and of our growing ecosystem, together with a commitment to deliver value at every single step, has made IFS a recognized leader and the most recommended supplier in our sector. Our team of 4,500 employees every day live our values of agility, trustworthiness and collaboration in how we support our 10,000+ customers. Learn more about how our enterprise software solutions can help your business today at ifs.com.
It is better to buy implementation services from IFS than from partners
Licensing is on an annual basis, with no additional costs.
It is better to buy implementation services from IFS than from partners
Licensing is on an annual basis, with no additional costs.
ManageEngine ServiceDesk Plus (MSP) is a comprehensive help desk tool that has built-in asset and project management. MSP can be deployed in the cloud or on premises. The solution enables its users to track configuration changes, map relationships, and view graphical displays of data for more informed decision making.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
The prices are attractive. Customer can use a subscription if they do not have enough budget.
For our 500 assets that are using the professional version of the solution, we pay somewhere between $4,000 and $5,000 per year.
Zendesk Support is intuitive, and it's built with support agents in mind. Everything they need lives in a single, dynamic help desk interface so it's easy to be productive and manage customer interactions.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
We pay for the solution on a yearly basis and my understanding is that the cost is about $30,000. That's the cost for 24 to 25 agents.
The price is very competitive.
Freshservice is an intelligent, cloud-native service management solution. It provides efficiency and agility through AI to create a contextual and intelligent experience. The solution also empowers employees to work whenever and wherever they need to work. Freshservice powers integrations and workflows at the enterprise scale, building upon an open platform and marketplace with connectors and APIs that you can extend and customize.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
The pricing information is on their website. It's my understanding that their Pro Plan, for example, is around $89/month.
Its price is great. Its pricing is supposedly a lot less than ServiceNow and other alternatives.
Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.
The pricing is not built on a standard model.
It is a cost-effective solution.
The pricing is not built on a standard model.
It is a cost-effective solution.
BMC Discovery, formerly ADDM, is a digital enterprise management solution that automates asset discovery and application dependency mapping to build a holistic view of all your data center assets and the relationships between them.
BMC is available for a reasonable price compared to ServiceNow — it's half the price.
The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation.
BMC is available for a reasonable price compared to ServiceNow — it's half the price.
The price was fair compared to competitors. BMC is very affordable. There are optional consulting services to assist with implementation.
Compared to other products in this segment, I think that they are priced well and not too expensive.
The solution is inexpensive compared to competitors.
Compared to other products in this segment, I think that they are priced well and not too expensive.
The solution is inexpensive compared to competitors.
Service desk capabilities, an integral part of the CA Service Management solution, can enable you to deliver efficiencies in IT service management to business consumers, power users and decision makers. Mobility and collaborative self-service capabilities provide a modern user experience for accessing services and performing tasks, which can help drive user adoption, satisfaction and productivity.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
I don't see anyone other than large companies being able to afford this system.
Pricing is simple, as it’s per concurrent analysts.
With Pronto Xi Wholesale Ready, you get a complete enterprise ERP and Business Intelligence solution to run all aspects of your business. It is a fully integrated solution with deep functionality and process automation.
SolarWinds Web Help Desk simplifies service management with unified ticketing, asset, knowledge, and change management. Key features include:
They charge by the technician. It costs $117 per technician per year.
When you compare with ManageEngine and ServiceNow, SolarWinds is reasonable.
They charge by the technician. It costs $117 per technician per year.
When you compare with ManageEngine and ServiceNow, SolarWinds is reasonable.
Oracle Enterprise Asset Management provides comprehensive planning, tracking and execution to support optimal asset monitoring and performance. Its condition-based maintenance strategies for plants, property and public infrastructure along with an integrated asset repository ensures best practices and quality compliance globally.
The tool is very expensive.
The tool is very expensive.
Asset Suite EAM is specifically designed to address the unique challenges faced by power generation operations, driven by utility requirements and implemented by utility-experienced teams. It is the most complete state-of-the-art, mobile-enabled EAM solution available.
QuickBooks Desktop is a robust accounting software solution that provides a comprehensive set of features for small to medium-sized businesses. It offers advanced functionality, industry-specific versions, and integration capabilities to streamline financial management tasks. By utilizing QuickBooks Desktop, businesses can efficiently handle their accounting needs, generate accurate financial reports, and make informed decisions to drive growth and success.
It is a bit on the high side, but it is affordable.
The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing.
It is a bit on the high side, but it is affordable.
The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing.
Coupa Invoice is a cloud-based invoice management solution provided by Coupa Software. It is part of the broader Coupa Business Spend Management (BSM) platform, which helps businesses streamline their procurement, invoicing, and expense management processes.
According to what I've heard and understood, it's on the pricey side.
According to what I've heard and understood, it's on the pricey side.
Salesforce Quote-to-Cash (QTC) is a cloud-based software solution that streamlines and automates the entire sales cycle, starting from generating quotes to finalizing cash transactions. It is designed to enhance sales effectiveness, improve revenue management, and deliver a seamless buying experience for customers.
The product is not expensive.
The product is not expensive.
Corrigo’s Enterprise platform is the industry leading cloud-based facilities management software solution. Users enjoy access to a wide ranging marketplace of Service Professionals from more than 100 trades, and an end-to-end work order management process gives you visibility and control throughout every service event. Since Corrigo Enterprise manages everything that touches your work – all in one place – only Corrigo provides unrivaled power to drive financial performance, measured through tangible metrics like equipment uptime, building readiness, turns, and direct cost savings.
Enterprise Asset Management is a comprehensive solution for providing maintenance management, spares, and inventory management, and provides complete procurement capabilities for asset intensive industries. Increase asset availability by seeing that necessary maintenance is performed and enable maximum output from expensive and complex assets. Our unique Rapid Implementation Methodology (InRIM), based on predefined business processes and best practices, minimises employee time investment and reduces your implementation risk. With increased visibility into maintenance history, inventory, and procurement, you can implement a preventative maintenance program that maximises return on asset investment.
The BlackBerry Radar family of products is an all-encompassing asset tracking solution that gives fleet assets such as trailers, vans, containers, flatbeds, chassis and equipment the intelligence to securely communicate in near real-time. The BlackBerry Radar solution includes:
Aptean API PRO is an out-of-the-box Enterprise Asset Management (EAM) solution for asset-intensive manufacturing companies looking to optimize their maintenance processes, asset reliability, and operational effectiveness. API PRO is highly flexible, whether you are a smaller, single-site operation or a large, global multi-site organization, API PRO will scale to fit your company’s individual needs.
IPS-ENERGY™ Core offers electrical power utilities a comprehensive technical asset and maintenance data management. This edition is the basic requirement for the modular database system IPS-ENERGY™ which is our solution for asset and maintenance management.
