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IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
5th
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
9th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Billing Software category, the mindshare of IBM Maximo is 2.1%, down from 6.9% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
IBM Maximo2.1%
Salesforce Quote-to-Cash2.5%
Other95.4%
Billing Software
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
reviewer1873569 - PeerSpot reviewer
Systems Engineer 2 at a security firm with 10,001+ employees
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Our measurable results show that unplanned downtime decreased by a minimum of 15 to 20%, work order processing time decreased by 30%, data consistency across sites significantly improved, and preventive maintenance compliance increased by 20 to 25%."
"Reliable, very configurable, and it's all integrated in the same database."
"The most valuable aspect is the level of flexibility Maximo provides because it is more code-based and more Java-based, so our development team and support partners are able to customize and relatively easily tailor it to our needs."
"IBM Maximo has positively impacted my organization because it reduced a lot of time and has saved a lot of cost."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"The most valuable features are the ability to create work orders and preventative maintenance."
"The stability is pretty solid."
"The stability is pretty solid."
 

Cons

"One way IBM Maximo can be improved is that the interface is not modern or particularly user-friendly."
"You can get lost using the application"
"The initial setup was complex, because it is a complex product."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The interface is not very easy or user-friendly and is in need of improvement."
"The solution is a little bit slow sometimes."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"$USD700 per agent user."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Government
9%
Energy/Utilities Company
8%
Computer Software Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...
What is your primary use case for IBM Maximo?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...
What advice do you have for others considering IBM Maximo?
AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.
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Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about Zuora, Intuit, Sage and others in Billing Software. Updated: March 2026.
886,077 professionals have used our research since 2012.