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IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
5th
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
8th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2026, in the Billing Software category, the mindshare of IBM Maximo is 2.4%, down from 4.5% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
IBM Maximo2.4%
Salesforce Quote-to-Cash2.5%
Other95.1%
Billing Software
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
reviewer1873569 - PeerSpot reviewer
Systems Engineer 2 at a security firm with 10,001+ employees
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has a powerful audit combination that helps achieve high accuracy."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful, and additionally, it's an integrated solution and it has a lot of capabilities."
"We have fully used Maximo for maintenance and inventory and purchasing management to manage cement factory operations and maintenance for more than 11 years."
"The most valuable feature is asset management maintenance as well as asset management overall."
"With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
"The most valuable features are the ability to create work orders and preventative maintenance."
"It is configurable, where you can add extra fields to screens and to the database."
"Preventive maintenance management."
"The stability is pretty solid."
 

Cons

"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis."
"Licensing costs for IBM Maximo are now more expensive relative to some of the cloud-based platforms that offer cheaper solutions and are more flexible in terms of fees."
"The solution is not stable. We can have one day when it is stable and another day it is not."
"The interface is not very easy or user-friendly and is in need of improvement."
"IBM Maximo can be improved because the user interface is not as modern as newer SaaS tools, and implementation and configuration can be time-consuming."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"The price of IBM Maximo could reduce, it is expensive."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Government
9%
Energy/Utilities Company
8%
Construction Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...
What is your primary use case for IBM Maximo?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...
What advice do you have for others considering IBM Maximo?
AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.
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Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about Zuora, Sage, Intuit and others in Billing Software. Updated: June 2026.
903,067 professionals have used our research since 2012.