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IBM Maximo Application Suite vs Salesforce Quote-to-Cash comparison

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Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo Application Suite
Ranking in Billing Software
4th
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
8th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Billing Software category, the mindshare of IBM Maximo Application Suite is 2.7%, down from 4.1% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.5%, down from 2.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite2.7%
Salesforce Quote-to-Cash2.5%
Other94.8%
Billing Software
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
reviewer1873569 - PeerSpot reviewer
Systems Engineer 2 at a security firm with 10,001+ employees
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Its capabilities let us organize our work."
"Reliable, very configurable, and it's all integrated in the same database."
"Provides great flexibility."
"The most valuable aspect is the level of flexibility Maximo provides because it is more code-based and more Java-based, so our development team and support partners are able to customize and relatively easily tailor it to our needs."
"IBM Maximo is the best software for assets management."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The stability is pretty solid."
 

Cons

"IBM Maximo covers GL but only at a surface level. It doesn't provide deep account analysis."
"Vendor management needs enhancement."
"Inventory management, especially: item cards – I need to be able to track item balance and history back to a given date; inventory financial reports need a lot of enhancement; consignment stock management has an issue – raised with the vendor."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The initial setup was complex, because it is a complex product."
"​Maximo is a big system, so the initial setup is complex."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
9%
Government
8%
Construction Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
No data available
 

Questions from the Community

What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
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Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
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