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IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
9th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Billing Software category, the mindshare of IBM Maximo is 6.9%, down from 16.2% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
reviewer1873569 - PeerSpot reviewer
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Maximo is very stable. We really do not have problem with stability.​"
"Reliable, very configurable, and it's all integrated in the same database."
"It is configurable, where you can add extra fields to screens and to the database."
"Its capabilities let us organize our work."
"The most valuable features are the ability to create work orders and preventative maintenance."
"Has a powerful audit combination that helps achieve high accuracy."
"The most valuable feature is asset management maintenance as well as asset management overall."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"The stability is pretty solid."
 

Cons

"The initial setup was complex, because it is a complex product."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"You can get lost using the application"
"There are always ways to improve and make things better."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The price of IBM Maximo could reduce, it is expensive."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
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Top Industries

By visitors reading reviews
Educational Organization
34%
Energy/Utilities Company
9%
Manufacturing Company
8%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
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Comparisons

 

Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about NetSuite, Zuora, Intuit and others in Billing Software. Updated: March 2025.
844,944 professionals have used our research since 2012.