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IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
9th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Billing Software category, the mindshare of IBM Maximo is 6.9%, down from 16.2% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 2.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
reviewer1873569 - PeerSpot reviewer
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"The most valuable feature is the ability to correct maintenance."
"Reliable, very configurable, and it's all integrated in the same database."
"Provides great flexibility."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"Its capabilities let us organize our work."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The stability is pretty solid."
 

Cons

"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"The initial setup was complex, because it is a complex product."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"There are always ways to improve and make things better."
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline.​"
"Initial setup is a longer process because Maximo is bigger and has more processes."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"$USD700 per agent user."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM Maximo offers a licensing application, and you have to comply with the license."
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Top Industries

By visitors reading reviews
Educational Organization
30%
Manufacturing Company
9%
Energy/Utilities Company
9%
Government
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
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Comparisons

 

Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about NetSuite, Zuora, Intuit and others in Billing Software. Updated: April 2025.
849,190 professionals have used our research since 2012.