Try our new research platform with insights from 80,000+ expert users

IBM Maximo vs Salesforce Quote-to-Cash comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
Salesforce Quote-to-Cash
Ranking in Billing Software
6th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Billing Software category, the mindshare of IBM Maximo is 11.4%, down from 16.3% compared to the previous year. The mindshare of Salesforce Quote-to-Cash is 5.3%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
Apr 25, 2023
A very strong and powerful tool in the market preferred by a variety of industries
The solution is used for a variety of industries like manufacturing, pharmaceuticals, and transportation Work management, optimization, and maintenance indicators are some of the valuable features of the solution. Pricing, purchasing, invoicing areas, and mobility are some areas in the solution…
RL
Jun 1, 2022
Solution for quoting customers, but could be faster
We use this solution internally mostly for quoting for customers. There are over 10,000 employees in my organization.  There are other modules that we use to do everything, like SteelBrick, but the UI is clunky. It could be the way the solution was implemented. The solution is a little bit slow…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides great flexibility."
"Has a powerful audit combination that helps achieve high accuracy."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"Preventive maintenance management."
"The most powerful features are the database and integration with CMDB."
"​Maximo is very stable. We really do not have problem with stability.​"
"We were able to scale perfectly.​"
"The stability is pretty solid."
 

Cons

"It's not user-friendly. It could use shortcuts for frequently requested services."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"The interface is not very easy or user-friendly and is in need of improvement."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The solution is a little bit slow sometimes."
 

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The price of IBM Maximo could reduce, it is expensive."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
Information not available
report
Use our free recommendation engine to learn which Billing Software solutions are best for your needs.
814,649 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
36%
Energy/Utilities Company
9%
Manufacturing Company
8%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

Maximo
SteelBrick Billing, Salesforce QTC
 

Learn More

 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Birst, Bluecat, Cloudera, Deltek, Touring, Mitsubishi Electric, Mulesoft, Telus
Find out what your peers are saying about NetSuite, IBM, Zuora and others in Billing Software. Updated: October 2024.
814,649 professionals have used our research since 2012.