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IBM Maximo vs QuickBooks comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
QuickBooks
Ranking in Billing Software
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Billing Software category, the mindshare of IBM Maximo is 10.1%, down from 16.1% compared to the previous year. The mindshare of QuickBooks is 12.8%, up from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Mimi Evans - PeerSpot reviewer
Useful importing capability, beneficial inventory module, but lacking automation
The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts. Their bank feeds are not the greatest. This was one of the biggest reasons why I wanted to switch to the online version. In QuickBooks Desktop, you have to manually upload the bank feeds daily or wait until the end of the month and pull all of the data because, for some banks, there's no sync between the two.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"The ability to configure and integrate it with other solutions for ERP."
"Has a powerful audit combination that helps achieve high accuracy."
"The most valuable features are the ability to create work orders and preventative maintenance."
"Provides great flexibility."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"they even thought about different industries, so that if you're in a service industry, if you're in a retail industry, or you're in construction, they have set up some of the initial out-of-the-box setups, so that you have something that looks kind of like your industry. So for me, I'm an accountant consulting. I do not need an Account called "Dental Equipment." It's flexible to fit your industry."
"One of the aspects I appreciate the most is its remarkable user-friendliness."
"QuickBooks is known for its inventory and manufacturing features, it's a versatile accounting software that covers various aspects of financial management."
"QuickBooks Online Payroll offers a range of online customizations and advanced features."
"QuickBooks Online has improved my organization by offering a vast array of integrations with other products that allow you to improve process efficiencies while keeping the cost of your ERP or accounting software affordable."
"The most valuable feature of QuickBooks Desktop is its ability to import into QuickBooks Online files easily."
"There are valuable security features including software access security (login password), data backup (getting all transactions and data from the previous bookkeeper), and an audit trail that is available when changes are questioned."
"It gave me excellent tracking of my finances."
 

Cons

"The initial setup was complex, because it is a complex product."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"​Maximo is a big system, so the initial setup is complex."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"It would be beneficial to enhance inventory and manufacturing features, as it currently depends on third-party applications like Fishbowl Inventory to address these specific needs."
"The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature."
"The only concern that I've always had, and it's been a consistent issue that I've heard from others, which is when a file is exported from QuickBooks Desktop and imported into QuickBooks Online, there are accounts that are inactivated or deleted and duplicated. I don't know if it's a bug in the system or what it is, but there's the chart of accounts and the issue is always in the chart of accounts."
"As of right now, you cannot edit secondary lists in a batch feature."
"In terms of expansion, we stopped using QuickBooks POS at some point because you can’t scale. We couldn’t scale to more than 32 locations when the business grew. The scalability, support and price could be improved."
"The customer response team is slow and sometimes causes the user to have a loss."
"The search functionality in the solution has shortcomings that can be improved in almost every area of the solution."
"The main issue we are facing is related to licensing and the need to review invoices and product-wise details for international clients."
 

Pricing and Cost Advice

"IBM Maximo offers a licensing application, and you have to comply with the license."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"The price of IBM Maximo could reduce, it is expensive."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"$USD700 per agent user."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"The tool's pricing is extremely reasonable."
"When I first started, the only other options were the very expensive programs. QuickBooks Desktop you can find anywhere between $200 and $300 on Amazon or Costco."
"They're trying to catch up with more expensive platforms, so they switched to a subscription model, which makes it even more expensive."
"Regarding pricing, QuickBooks needs to make its point-of-sale system more affordable to onboard more small businesses. Many retail stores need a retail ERP, and QuickBooks POS is a good option. The pricing is a barrier for some businesses. If QuickBooks offered a more affordable package, it would be easier for businesses to choose QuickBooks POS and get the benefits of a retail ERP. It also gives you discounts."
"The pricing is considered reasonable and reflects the value provided, falling neither in the extremely expensive nor very cheap category."
"It is a bit on the high side, but it is affordable."
"The price point is higher because you are paying for a whole year in advance. They recently moved to subscription pricing."
"It is relatively expensive."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Energy/Utilities Company
9%
Government
7%
Manufacturing Company
7%
Computer Software Company
17%
Real Estate/Law Firm
10%
Legal Firm
8%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about QuickBooks Desktop?
One of the aspects I appreciate the most is its remarkable user-friendliness.
What needs improvement with QuickBooks Desktop?
The solution's import function can be quite complex and not as smooth. Importing data is a more complex process compared to the straightforward export feature.
 

Also Known As

Maximo
No data available
 

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Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
West Egg
Find out what your peers are saying about IBM Maximo vs. QuickBooks and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.