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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Cloud ERP (2nd)
 

Mindshare comparison

As of January 2025, in the Billing Software category, the mindshare of IBM Maximo is 9.3%, down from 16.3% compared to the previous year. The mindshare of NetSuite ERP is 8.9%, down from 18.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"​Maximo is very stable. We really do not have problem with stability.​"
"Has a powerful audit combination that helps achieve high accuracy."
"We were able to scale perfectly.​"
"IBM Maximo is the best software for assets management."
"Reliable, very configurable, and it's all integrated in the same database."
"The most valuable features are the ability to create work orders and preventative maintenance."
"The incident management feature is good because it allows you to keep track of and classify issues."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"NetSuite ERP is good for a trading company that involves buying and selling."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"I like the ease of setup and customization of forms."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"I would say that the solution is highly configurable."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"Every year, they release a new version."
 

Cons

"The pricing model of the solution has room for improvement as well as the after-sales support."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"You can get lost using the application"
"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"​Maximo is a big system, so the initial setup is complex."
"The standard reports that shipped with the package need to be enriched with more advanced reports, especially for the Inventory Management sections."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"The pricing is high."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"It would be great if they offered localization for Central America."
"If they could provide more integration options to connect with different products, that would be ideal."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"Many features such as local taxation and fund management are not there yet."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
 

Pricing and Cost Advice

"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
"The price of IBM Maximo could reduce, it is expensive."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"IBM Maximo offers a licensing application, and you have to comply with the license."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price of the solution is quite high."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"The price is less than the cost of daily hours."
"There is an annual license required to use this solution."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
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Top Industries

By visitors reading reviews
Educational Organization
37%
Energy/Utilities Company
8%
Government
8%
Manufacturing Company
7%
Educational Organization
45%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
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Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.