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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Cloud ERP (2nd)
 

Mindshare comparison

As of February 2025, in the Billing Software category, the mindshare of IBM Maximo is 7.8%, down from 16.5% compared to the previous year. The mindshare of NetSuite ERP is 7.4%, down from 18.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has a powerful audit combination that helps achieve high accuracy."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The most valuable feature is the ability to correct maintenance."
"It is configurable, where you can add extra fields to screens and to the database."
"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."
"I have found Work Order management the most valuable feature. Additionally, it is a very robust and powerful solution."
"Its capabilities let us organize our work."
"Reliable, very configurable, and it's all integrated in the same database."
"It's integrated into everything well so you can navigate and use it in a very simple way."
"NetSuite ERP has dramatically improved our organization. We went from QuickBooks to NetSuite. You can compare this transition to changing from tennis shoes to a flying car."
"I like the ease of setup and customization of forms."
"The features that have been most effective in improving the financial management perspective include the budgeting, revenue recognition, and accounting perspectives."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We use it for the projects we do in the telecom industry."
"I recommend this product to professional services companies and those with complex international financial requirements. NetSuite ERP has strong capabilities in the finance domain that other ERPs may lack."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
 

Cons

"There are always ways to improve and make things better."
"The interface is not very easy or user-friendly and is in need of improvement."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"I feel that the interface is a little too complicated with a large number of fields to enter."
"Revision management of file attachments."
"Vendor management needs enhancement."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"The solution is not user-friendly and it is complex to use."
"NetSuite is good for data management, but it's missing payroll features."
"Some of the features around the payroll and payroll taxes and management of that are lacking. We had to outsource some of that because we found that the functionality isn't there."
"Additionally, adding advanced modules such as AI components or customer service modules could help the system become more scalable."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
 

Pricing and Cost Advice

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"The price of IBM Maximo could reduce, it is expensive."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"It is expensive."
"The price is less than the cost of daily hours."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price of the solution is quite high."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Energy/Utilities Company
8%
Government
8%
Manufacturing Company
7%
Educational Organization
46%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
No data available
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.