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IBM Maximo vs NetSuite ERP comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
NetSuite ERP
Ranking in Billing Software
1st
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Cloud ERP (1st)
 

Mindshare comparison

As of December 2024, in the Billing Software category, the mindshare of IBM Maximo is 10.1%, down from 16.1% compared to the previous year. The mindshare of NetSuite ERP is 10.5%, down from 18.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.
Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most powerful features are the database and integration with CMDB."
"The large range of configurability of the product is great, since everyone has a different way of doing things."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"Has a powerful audit combination that helps achieve high accuracy."
"Provides great flexibility."
"The most valuable feature is asset management maintenance as well as asset management overall."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"Work order management and scalability enables the businesses' needs to be met."
"NetSuite is significantly more affordable than Oracle EBS and offers a wider range of features than other OEMs."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"We can install the bundles based on our needs."
"I would say that the solution is highly configurable."
"The user interface is very good."
"Every year, they release a new version."
 

Cons

"The pricing model of the solution has room for improvement as well as the after-sales support."
"The interface is not very easy or user-friendly and is in need of improvement."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"Vendor management needs enhancement."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"The solution is not user-friendly and it is complex to use."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"The main implementation challenge is finding experienced consultants to translate customer needs into NetSuite ERP's standard functionality. The second challenge is getting enough time from customers for proper implementation."
"NetSuite is good for data management, but it's missing payroll features."
 

Pricing and Cost Advice

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"The price of IBM Maximo could reduce, it is expensive."
"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"It is expensive."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price is less than the cost of daily hours."
"There is an annual license required to use this solution."
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Top Industries

By visitors reading reviews
Educational Organization
36%
Energy/Utilities Company
9%
Government
7%
Manufacturing Company
7%
Educational Organization
45%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
 

Also Known As

Maximo
No data available
 

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Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
Find out what your peers are saying about IBM Maximo vs. NetSuite ERP and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.