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NetSuite ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Billing Software (1st)
SAP S/4HANA Cloud
Ranking in Cloud ERP
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Cloud ERP category, the mindshare of NetSuite ERP is 34.0%, up from 32.9% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 12.3%, down from 13.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"The user interface is very good."
"NetSuite ERP is good for a trading company that involves buying and selling."
"I like the ease of setup and customization of forms."
"As NetSuite ERP is a cloud product, a valuable feature I found in it is the very friendly user interface. You can set up shortcuts within the applications for frequently used reports or navigation. You can also customize dashboards in NetSuite ERP. Another feature I found valuable in the solution is good reporting. It has many industry-standard reports focused on finance and inventory. I also like the seamless switching between production and test environments and that you can customize the environments within NetSuite ERP. For example, you can put banners on your test and production environments to differentiate or segregate the logins to prevent mistakes. The solution is pretty easy to use and navigate, and it's more of a lightweight software. I like that it's a cloud product, so work is done on the front end rather than the back end. There's also a community for NetSuite ERP where you can raise your queries and issues. You'll find other people sharing experiences about common issues so you can get quick fixes from the community."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"Every year, they release a new version."
"It was easy to implement."
"With the newer update, there are more funnels as well as ample opportunity to customize the solution. With the SAP Optimizer, companies are using about five to ten percent of the product as-is while the other ninety to ninety five percent is customized to automate and standardize processes."
"We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape."
"The tool selection is really robust and scalable for multiple scenarios."
"SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing."
"SAP versions used to be quite cumbersome for the end-users. Now SAP S/4HANA has a totally different approach. They use Fiori landing pages, which makes life better."
"I like that it saves every transaction, so anything is traceable."
"The technical support team has been responsive and helpful, addressing issues and providing solutions promptly whenever needed."
 

Cons

"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"The communication has been peculiar, and the overall commercial process has been less than satisfactory."
"The custom reports could be improved."
"An area for improvement in NetSuite ERP is its accounting functionality because it has certain limitations. You can't maintain sub-ledgers or post accrued expenses in sub-ledger forms, so you'll need to post in journals. The pricing is another area that can be improved in NetSuite ERP because the pricing was lower when it wasn't part of Oracle, but after Oracle acquired Netsuite and NetSuite ERP was offered as a cloud service, the price went up."
"The solution's initial setup process was complex."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"What needs to be improved is the development in the other areas and other businesses that can use NetSuite."
"Variant configuration is needed."
"We'd like to have more of a low-code platform."
"The only thing that could be improved would be the complexity of the initial setup."
"The product could be improved by enhancing its user interface to make it more intuitive and by increasing the customization options for tracking and reporting, which would better align with our specific needs."
"The price is mainly suitable for larger companies, even then, there may be other, cheaper solutions. Additionally, this solution is the result of multiple acquisitions leaving room for there to be issues with performance."
"The solution could improve by adding a planning model, such as BPC. Additionally, if we need to make changes in the profit center it has to be done manually. It is not connected to the cost center."
"Public cloud is single-tenant so there are limitations on what can be customized."
"It's a huge software, and they need to make it look less complex and more user friendly. They need to work on user stories and user experiences."
 

Pricing and Cost Advice

"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"There is an annual license required to use this solution."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"It is expensive."
"The price is less than the cost of daily hours."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"The price of SAP S/4HANA Cloud is expensive. However, the benefits are good. We did not purchase any upgrades."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"I feel the solution is expensive when it comes to what can be obtained with open source software."
"The pricing is competitive with other products at that level in that category."
"The pricing model can be complicated in certain scenarios."
"SAP S/4 Hana isn't cheap, but its value depends on how much you can leverage from it. It's not just about the system but how well your people are trained to use it and adapt to derive benefits."
"The tool's pricing is reasonable."
"S/4HANA is an enterprise solution that many can't afford. You must invest a lot to get the most out of it. It isn't cheap. I rate the price seven out of 10."
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Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Computer Software Company
15%
Manufacturing Company
12%
Educational Organization
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about NetSuite ERP vs. SAP S/4HANA Cloud and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.