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NetSuite ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (6th), Billing Software (1st)
SAP S/4HANA Cloud
Ranking in Cloud ERP
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud ERP category, the mindshare of NetSuite ERP is 20.8%, down from 34.4% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 19.2%, up from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Sajid Farooq - PeerSpot reviewer
Provides seamless integration of different modules in one place
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud. SAP S/4HANA Cloud doesn't provide a quality control module. SAP S/4HANA Cloud does not have its own payroll and HRMS system. The partners develop their own cloud and integrate with the solution. There are certain modules specific to some industries, and SAP S/4HANA Cloud doesn't deal with those modules. Every partner of SAP S/4HANA Cloud has to develop its own and then integrate and certify with that solution. We can't say that these modules are part of SAP S/4HANA Cloud. There is a little area of improvement that SAP has to opt for particular types of solutions like QC, payroll, and HRMS. The graphics of SAP S/4HANA Cloud are not user-friendly. They don't look like they belong to a branded solution that costs too much. The solution's user interface is not appealing or user-friendly. On a scale from one to ten, where one is bad and ten is good, I rate the solution's user interface a five out of ten. SAP S/4HANA Cloud has built-in reports that are hard-coated. We have to alter or modify built-in reports in different marking segments, but there are no options for that. We have to build complete reports from scratch, and SAP-developed reports are not used in the market. SAP should provide a tool for customizing its developed reports so that there should not be a process of reengineering or reinventing the process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I would say that the solution is highly configurable."
"We can install the bundles based on our needs."
"The initial setup is easy."
"It offers reporting flexibilities that were previously unavailable to us."
"NetSuite is a better value than some competing solutions. The fee structure is simpler, and other ERP solutions don't offer as many options for configuration."
"The most valuable aspect of NetSuite ERP is the multi-subsidiary portion, it is the strongest across all the other ERPs. If you want to do consolidations, it works a lot better than other tools."
"I am impressed with the product's ease of use. It also helps us reduce the techstack."
"It is a very solid product for finance and procure-to-pay processes."
"The most valuable features of SAP S/4HANA Cloud are the detailed solution costing, integration, and built-in analytics."
"It is a stable solution...It is a scalable solution."
"I like S/4HANA's automated features, readymade processes, and user interface. It supports various processes required by large international companies, like logistics, procurement, payments, sales, etc. All of these features were available in previous SAP solutions, but HANA has an updated user interface and improved integration with other systems. The readymade processes make HANA a good option if you're adopting a greenfield approach."
"The guidance SAP offers for implementing the product is clear and the online resources are great."
"SAP S/4HANA Cloud provides integration, controls, efficiency, visibility into business operations, and collaboration, especially for geographically spread operations."
"The solution links everything and allows us to integrate into our entire supply chain."
"The solution's most valuable feature is the seamless integration of different modules into one solution."
"SAP S4HANA Cloud has improved the efficiency and visibility of business operations, leading to potential cost and time savings."
 

Cons

"I would like to see improved customization options in NetSuite ERP, possibly through generative modules, to enhance flexibility and efficiency."
"The areas that this product needs to improve on is the implementation and inventory processes."
"As with any system offering large volumes of data, there are limitations on processing large volumes of data in custom ways."
"It would be great if they offered localization for Central America."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"If you do go through an implementor, you need to be careful that they are actual implementors and not just resellers."
"The manufacturing and planning side could be improved. That part isn't up to date. NetSuite could be easier to integrate in general."
"The solution is not user-friendly and it is complex to use."
"The scalability of the solution could improve."
"The solution is expensive. That can be an issue for clients."
"S/4HANA isn't ideal for managing contracts and subscriptions. There isn't a feature to notify us when a contract for a service we need is approaching its end or a product is no longer supported. You need a separate solution for that."
"The reporting aspect needs improvement, specifically in integrating the EWM and MM modules into a single report."
"The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great."
"We'd like to have more of a low-code platform."
"I need more options for enhancing the system, especially compared to the features available in the on-premise version."
"The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner."
 

Pricing and Cost Advice

"I would advise that you first meet with and scope out your project with a NetSuite VAR (Value Added Reseller)."
"Pricing for NetSuite ERP is okay, but it could be better. The licensing model for NetSuite ERP is based on the number of modules and users. The standard license covers up to twenty-five users. If you have more than twenty-five users, you'll have to buy the premium license, which would double the price. For one module with five user licenses, the cost is between $40,000 to $50,000."
"NetSuite ERP has a cost per module you want to use, and then you have the license per user."
"When people buy ERP, it's a competitive situation and the pricing is paramount."
"It is completely on a subscription basis. We pay yearly and, and you do not have to do anything on a monthly basis. Prices depend on the organization's scale and all those things, but they are doing a good job with the pricing."
"Regarding costs, it's not just about licensing. Customization recurring costs can become expensive over five to eight years, especially with new releases. However, NetSuite ERP integrates well with third-party applications, so it can still be used for finance while another ERP is used for localized production."
"The price is less than the cost of daily hours."
"It's very competitively priced due to it being a subscription model. So, clients are quite happy with the pricing. I would rate it an eight out of ten in terms of pricing."
"This is a pricey solution that best serves large enterprises. Be sure to ensure that your company's requirements need to be fulfilled by SAP. There are many other ERP's that are cheaper yet highly functional. However, it is still cheaper than some of the competition (i.e. Oracle, ESD, etc.)"
"Its pricing is way over any of the other ERPs. I'd rate it one out of ten in terms of pricing."
"I'm not directly involved in the pricing discussions; it's more of a concern for the finance team."
"The licensing process for SAP S/4HANA Cloud has worked well."
"The solution is affordable."
"The solution’s pricing is very high."
"The price of SAP S/4HANA Cloud is expensive. However, the benefits are good. We did not purchase any upgrades."
"The pricing of SAP S/4HANA Cloud is on the higher side."
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Computer Software Company
15%
Manufacturing Company
12%
Construction Company
6%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
SAP S/4HANA Cloud is very expensive, both to purchase and maintain. It's important to evaluate the costs of recruiting and maintaining trained personnel as it's not just a one-time payment yet requ...
What needs improvement with SAP S/4HANA Cloud?
The system is very heavy and requires a lot of resources and a dedicated team. It is costly to maintain, demanding trained professionals, which adds to the expenses. This makes the overall cost ver...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about NetSuite ERP vs. SAP S/4HANA Cloud and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.