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NetSuite ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud support is knowledgeable but criticized for slow response times and inconsistent quality.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
SAP S/4HANA Cloud requires improvements in UI, cost, integration, analytics, and customization, facing challenges in setup and adaptability.
 

Scalability Issues

No sentiment score available
Sentiment score
8.2
SAP S/4HANA Cloud is highly scalable and efficient, suitable for large enterprises, with ongoing enhancements benefiting cloud capabilities.
 

Setup Cost

No sentiment score available
No sentiment score available
SAP S/4HANA Cloud pricing varies by company size and needs, perceived as high but scalable and competitive among ERP solutions.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud is praised for its strong stability and reliability, with rare instability linked to specific infrastructure issues.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
SAP S/4HANA Cloud enhances efficiency with real-time analytics, seamless integration, and scalability, supporting diverse business needs and digital transformation.
 

Categories and Ranking

NetSuite ERP
Ranking in Cloud ERP
2nd
Average Rating
7.8
Reviews Sentiment
7.4
Number of Reviews
35
Ranking in other categories
Activity Based Costing Software (5th), Billing Software (1st)
SAP S/4HANA Cloud
Ranking in Cloud ERP
3rd
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud ERP category, the mindshare of NetSuite ERP is 35.6%, up from 29.7% compared to the previous year. The mindshare of SAP S/4HANA Cloud is 11.8%, down from 16.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud ERP
 

Featured Reviews

Venkat Sudni - PeerSpot reviewer
It's a user-friendly cloud-based solution that startups and small businesses can afford
Setting up NetSuite ERP is pretty straightforward. It's a plug-and-play solution that comes with the default bundle. We uploaded our GLs and charter accounts and added our company code to the architecture. It can be up and running in under a month. It takes at least five people to deploy NetSuite.
Majid-Mustafa - PeerSpot reviewer
Good Fiori interface and business processes and uses its own database, not relying on third-party applications
ECC is almost finished. SAP will support it until 2027, and S/4HANA is the long-term solution, supported until 2040. S/4HANA provides more features using the Fiori interface and business processes. We can use the GUI, SAP Fiori apps, and web browsers. It is accessible online from anywhere in the world. It is a more user-friendly environment and faster than ECC. The major feature is that it uses its own database, not relying on third-party applications. The cloud aspect of SAP S/4HANA: It uses its own database, HANA 2.0, and because it is its own database, it works very smoothly and quickly. S/4HANA is stable, and there is no chance of data redundancy, making it fast and responsive for the client.
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Top Industries

By visitors reading reviews
Educational Organization
44%
Computer Software Company
9%
Manufacturing Company
6%
Financial Services Firm
4%
Computer Software Company
16%
Manufacturing Company
11%
Government
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite ERP?
The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules.
What is your experience regarding pricing and costs for NetSuite ERP?
If you buy it through Europe or North America, it is quite expensive. However, if you can buy it from developing markets according to NetSuite, you can get significant discounts, up to 70%.
What needs improvement with NetSuite ERP?
Reports are good but not perfect. The custom reports could be improved. The initial setup process for reports can be a bit complicated and may require more user-friendly options. My previous compan...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
The solution's costs have significantly increased, and we have not seen any anticipated cost savings.
What needs improvement with SAP S/4HANA Cloud?
We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays. While these issues are being gradually addressed, I recommend impro...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

2Pure, Accuvant, Actian, Adtegrity, Advantage Sign Supply, All-Safe Pool Safety Products, Alton Lane, AMC Liquidators
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about NetSuite ERP vs. SAP S/4HANA Cloud and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.