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SAP ERP vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.4
SAP ERP customer service is highly rated; technical support is satisfactory but could be faster, with cost considerations noted.
Sentiment score
7.5
SAP S/4HANA Cloud support is knowledgeable but criticized for slow response times and inconsistent quality.
 

Room For Improvement

Sentiment score
4.5
SAP ERP needs interface, integration, and cost improvements alongside better training, support, customization, mobility, and international financial management.
Sentiment score
4.0
SAP S/4HANA Cloud requires improvements in UI, cost, integration, analytics, and customization, facing challenges in setup and adaptability.
 

Scalability Issues

Sentiment score
7.9
SAP ERP is highly scalable, supporting large organizations with flexibility, though cloud solutions may enhance scalability further.
Sentiment score
8.2
SAP S/4HANA Cloud is highly scalable and efficient, suitable for large enterprises, with ongoing enhancements benefiting cloud capabilities.
 

Setup Cost

Sentiment score
4.3
SAP ERP has high costs but offers comprehensive features, making it valuable for enterprise data management despite expenses.
No sentiment score available
SAP S/4HANA Cloud pricing varies by company size and needs, perceived as high but scalable and competitive among ERP solutions.
 

Stability Issues

Sentiment score
8.1
SAP ERP is stable and reliable, with high ratings despite occasional issues mainly due to manual configurations.
Sentiment score
7.5
SAP S/4HANA Cloud is praised for its strong stability and reliability, with rare instability linked to specific infrastructure issues.
 

Valuable Features

Sentiment score
8.1
SAP ERP offers integration, customization, robust financial management, automation, scalability, real-time reporting, and support for industry-specific operations.
Sentiment score
7.9
SAP S/4HANA Cloud enhances efficiency with real-time analytics, seamless integration, and scalability, supporting diverse business needs and digital transformation.
 

Categories and Ranking

SAP ERP
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
104
Ranking in other categories
ERP (1st)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. SAP ERP is designed for ERP and holds a mindshare of 21.6%, down 22.2% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 11.8% mindshare, down 16.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

Srinivasan Kuppuswamy - PeerSpot reviewer
The amazing, robust framework with unlimited scalability earns its #1 status
The solution is not ready for the current e-commerce environment. Its was built for large enterprises who need to predictably optimize their human, material, and financial resources. ERP has evolved and businesses are changing. There are not many large corporations. Most are small enterprises with the capabilities of large enterprises through networking and platform integration. Some companies promote products but get things done with other enterprises as a network. Companies do not want to create new capacity but want to leverage existing capacity with innovative products. They do not want to spend resources on duplicating capacity or facilities. I do not think any ERP product is ready to support this environment so ERPs as a whole might end up being used for back-office functions only. It is not easy to evolve an ERP product because its intent is to integrate functions and processes within an organization. Whereas, in the new business model, processes are not limited to one's own enterprise but cut across different enterprises. There is no enterprise solution as this point in time for the current e-commerce environment so companies must integrate with many solutions.
Majid-Mustafa - PeerSpot reviewer
Good Fiori interface and business processes and uses its own database, not relying on third-party applications
ECC is almost finished. SAP will support it until 2027, and S/4HANA is the long-term solution, supported until 2040. S/4HANA provides more features using the Fiori interface and business processes. We can use the GUI, SAP Fiori apps, and web browsers. It is accessible online from anywhere in the world. It is a more user-friendly environment and faster than ECC. The major feature is that it uses its own database, not relying on third-party applications. The cloud aspect of SAP S/4HANA: It uses its own database, HANA 2.0, and because it is its own database, it works very smoothly and quickly. S/4HANA is stable, and there is no chance of data redundancy, making it fast and responsive for the client.
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Computer Software Company
12%
Retailer
6%
Financial Services Firm
6%
Computer Software Company
16%
Manufacturing Company
11%
Government
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
There is a need for improvement in the business analytics aspect in financial reporting and also in sales and marketing analytics.
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
The solution's costs have significantly increased, and we have not seen any anticipated cost savings.
What needs improvement with SAP S/4HANA Cloud?
We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays. While these issues are being gradually addressed, I recommend impro...
 

Also Known As

No data available
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.