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Microsoft Dynamics 365 Business Central vs SAP S/4HANA Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud support is knowledgeable but criticized for slow response times and inconsistent quality.
 

Room For Improvement

No sentiment score available
Sentiment score
4.0
SAP S/4HANA Cloud requires improvements in UI, cost, integration, analytics, and customization, facing challenges in setup and adaptability.
 

Scalability Issues

No sentiment score available
Sentiment score
8.2
SAP S/4HANA Cloud is highly scalable and efficient, suitable for large enterprises, with ongoing enhancements benefiting cloud capabilities.
 

Setup Cost

No sentiment score available
No sentiment score available
SAP S/4HANA Cloud pricing varies by company size and needs, perceived as high but scalable and competitive among ERP solutions.
 

Stability Issues

No sentiment score available
Sentiment score
7.5
SAP S/4HANA Cloud is praised for its strong stability and reliability, with rare instability linked to specific infrastructure issues.
 

Valuable Features

No sentiment score available
Sentiment score
7.9
SAP S/4HANA Cloud enhances efficiency with real-time analytics, seamless integration, and scalability, supporting diverse business needs and digital transformation.
 

Categories and Ranking

Microsoft Dynamics 365 Busi...
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
63
Ranking in other categories
ERP (3rd), Activity Based Costing Software (2nd)
SAP S/4HANA Cloud
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
49
Ranking in other categories
Cloud ERP (3rd)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Microsoft Dynamics 365 Business Central is designed for ERP and holds a mindshare of 6.2%, down 7.0% compared to last year.
SAP S/4HANA Cloud, on the other hand, focuses on Cloud ERP, holds 11.8% mindshare, down 16.0% since last year.
ERP
Cloud ERP
 

Featured Reviews

StefaanVandesompele - PeerSpot reviewer
Provides end-to-end accounting and finance module at reasonable pricing
365 Business Central integrates with Office 365 to streamline the invoice approval process. This allows businesses to manage and approve invoices efficiently within a unified system. Our organization plans to transition to the Dynamics 365 environment, where various functions will be centralized. We will consolidate everything into one system instead of maintaining multiple databases for each country with local data. Dynamics 365 is fully integrated, which should address many of our challenges when we migrate to this new environment. We look forward to seeing how it performs in practice. The project is progressing well overall, though integrating it with other tools and ensuring Dynamics 365 operates smoothly can be challenging. Dynamics 365 is user-friendly and effective. However, a deeper understanding of its technical capabilities and architecture might be necessary to optimize its use fully. The software landscape is evolving, and achieving the best reporting and functionality with just a click can be complex. A clear vision of what you want to achieve with Dynamics 365 is essential. Proper preparation and configuration are crucial to achieving the desired outcomes. This principle applies not only to Dynamics 365 but to all software packages. Understanding the system's flexibility and adaptability based on your specific business needs is key to its successful implementation. Overall, I rate the solution an eight out of ten.
Majid-Mustafa - PeerSpot reviewer
Good Fiori interface and business processes and uses its own database, not relying on third-party applications
ECC is almost finished. SAP will support it until 2027, and S/4HANA is the long-term solution, supported until 2040. S/4HANA provides more features using the Fiori interface and business processes. We can use the GUI, SAP Fiori apps, and web browsers. It is accessible online from anywhere in the world. It is a more user-friendly environment and faster than ECC. The major feature is that it uses its own database, not relying on third-party applications. The cloud aspect of SAP S/4HANA: It uses its own database, HANA 2.0, and because it is its own database, it works very smoothly and quickly. S/4HANA is stable, and there is no chance of data redundancy, making it fast and responsive for the client.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Manufacturing Company
11%
Government
6%
Construction Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Microsoft Dynamics NAV?
The platform offers a robust and comprehensive cycle for supply chain and inventory management, with features like minimum and maximum settings, dynamic monitoring of inventory levels, and integrat...
What needs improvement with Microsoft Dynamics NAV?
Implementing localizations when we use the system for multiple countries can be quite complex. There isn't a single solution available for all countries, and managing these localizations can be cha...
What do you like most about SAP S/4HANA Cloud?
The manufacturing area is a good feature.
What is your experience regarding pricing and costs for SAP S/4HANA Cloud?
The solution's costs have significantly increased, and we have not seen any anticipated cost savings.
What needs improvement with SAP S/4HANA Cloud?
We have encountered challenges with integration projects, particularly between SAP and non-SAP systems, which have caused delays. While these issues are being gradually addressed, I recommend impro...
 

Also Known As

Dynamics NAV, MS Dynamics NAV
SAP S4HANA Cloud
 

Learn More

 

Overview

 

Sample Customers

Harris Farm Markets, Mister Spex GmbH, Bounce Foods, Eurofin Services SA, Medica Medizintechnik, Associated Gaskets, Onduline, Sitka Surfboard Corporation, World Animal Protection
La Trobe University, Carrefour Comércio e Indústria Ltda, Delaware Consulting and Corning Inc.
Find out what your peers are saying about SAP, Microsoft, Oracle and others in ERP. Updated: October 2024.
816,406 professionals have used our research since 2012.