Try our new research platform with insights from 80,000+ expert users

SAP S/4HANA Cloud pros and cons

Vendor: SAP

4.0 out of 5

56 reviews
90% willing to recommend

Pros & Cons summary

SAP S/4HANA Cloud enhances business process efficiency through seamless module integration and real-time data access for improved reporting. Integration with tools like Qlik Sense boosts data analytics. The system's infrastructure management offers scalability and performance benefits. However, data migration from legacy systems is costly, customization with third-party vendors needs enhancement, and initial setup complexity requires attention. Pricing remains high, limiting accessibility for smaller enterprises.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA Cloud offers clear guidance and robust online resources for implementation.

It provides seamless integration capabilities across the entire supply chain.

The system is stable, scalable, and designed for enterprise-level performance.

Real-time data analytics improve reporting efficiency and business operations insight.

Scalability and performance features, including great database compression, are superior to traditional databases like Oracle.

CONS

Pricing is high and more suitable for larger companies, with less cost-efficient alternatives available.

Initial setup is complex and varies based on the environment.

Scalability needs improvement, and integration with third-party vendors could be smoother.

Customization options, especially in the public cloud, are limited.

Customer service and support have long response times.

SAP S/4HANA Cloud Pros review quotes

TJ

President at I2R, Inc.

Jul 26, 2020

The guidance SAP offers for implementing the product is clear and the online resources are great.

Read full review

reviewer1414599

Infrastructure Manager at a tech services company with 51-200 employees

Oct 30, 2020

It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that.

Read full review

reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

The solution links everything and allows us to integrate into our entire supply chain.

Read full review

SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,455 professionals have used our research since 2012.

SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy with 51-200 employees

Aug 12, 2021

The tool selection is really robust and scalable for multiple scenarios.

Read full review

reviewer1023261

Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

Dec 8, 2021

Makes it easier to reach and read data.

Read full review

Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Both standard and customized integrations work well with no issues.

Read full review

reviewer1273530

Senior Manager at a consultancy with 1,001-5,000 employees

Feb 16, 2022

With the newer update, there are more funnels as well as ample opportunity to customize the solution. With the SAP Optimizer, companies are using about five to ten percent of the product as-is while the other ninety to ninety five percent is customized to automate and standardize processes.

Read full review

YS

Head-IT/SAP at Barista Coffee Company Ltd.

Feb 18, 2022

The integration is very stable.

Read full review

reviewer1826862

Territory Manager at a tech services company with 1,001-5,000 employees

Apr 1, 2022

SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing.

Read full review

Program Director at KloudData Inc.

Apr 5, 2022

Speed has improved and getting analytical reports has been simplified.

Read full review

Show 10 more reviews (out of 56)

SAP S/4HANA Cloud Cons review quotes

TJ

President at I2R, Inc.

Jul 26, 2020

There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues.

Read full review

reviewer1414599

Infrastructure Manager at a tech services company with 51-200 employees

Oct 30, 2020

They can improve the interface. It has a client-server kind of interface, which is kind of old.

Read full review

reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics.

Read full review

SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: December 2025.

879,455 professionals have used our research since 2012.

SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy with 51-200 employees

Aug 12, 2021

The initial setup can be complex, depending on the environment.

Read full review

reviewer1023261

Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

Dec 8, 2021

UX design is not flexible and lacks compatibility with mobile devices.

Read full review

Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement.

Read full review

reviewer1273530

Senior Manager at a consultancy with 1,001-5,000 employees

Feb 16, 2022

The price is mainly suitable for larger companies, even then, there may be other, cheaper solutions. Additionally, this solution is the result of multiple acquisitions leaving room for there to be issues with performance.

Read full review

YS

Head-IT/SAP at Barista Coffee Company Ltd.

Feb 18, 2022

The pricing is high.

Read full review

reviewer1826862

Territory Manager at a tech services company with 1,001-5,000 employees

Apr 1, 2022

The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great.

Read full review

Program Director at KloudData Inc.

Apr 5, 2022

Public cloud is single-tenant so there are limitations on what can be customized.

Read full review

Show 10 more reviews (out of 56)

Product Categories

Product Categories

Popular Comparisons

Popular Comparisons

NetSuite ERP vs SAP S/4HANA Cloud

SAP Business One vs SAP S/4HANA Cloud

Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud

SAP Business ByDesign vs SAP S/4HANA Cloud

Acumatica vs SAP S/4HANA Cloud

Ramco ERP vs SAP S/4HANA Cloud

Certinia ERP vs SAP S/4HANA Cloud

Rootstock ERP vs SAP S/4HANA Cloud

See all alternatives

Product Categories

Product Categories

Popular Comparisons

Popular Comparisons

NetSuite ERP vs SAP S/4HANA Cloud

SAP Business One vs SAP S/4HANA Cloud

Oracle Fusion Cloud ERP vs SAP S/4HANA Cloud

SAP Business ByDesign vs SAP S/4HANA Cloud

Acumatica vs SAP S/4HANA Cloud

Ramco ERP vs SAP S/4HANA Cloud

Certinia ERP vs SAP S/4HANA Cloud

Rootstock ERP vs SAP S/4HANA Cloud

See all alternatives

Related questions

53

What are the main differences between SAP RISE and SAP Business ByDesign?

60

What is the cost per license for SAP S/4 HANA cloud a year?

38

What would be your most recommended cloud-based ERP system for a medium-sized enterprise?

30

What are the main components of an ERP system?

15

What are your Enterprise Resource Planning (ERP) predictions for 2022?

31

What inexpensive firewall can provide the best performance and protection (food order service)?

44

Which is a better ERP approach for a global roll-out: Big Bang or a Phased approach?

10

When evaluating Cloud ERP, what aspect do you think is the most important to look for?

21

Compare Deltek CostPoint vs Oracle NetSuite ERP

10

How an ERP system can become a revenue generation source for a bank?