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SAP S/4HANA Cloud pros and cons

Vendor: SAP

4.0 out of 5

57 reviews
90% willing to recommend

Pros & Cons summary

SAP S/4HANA Cloud enhances procurement and financial processes with real-time analytics, improving management control and visibility. Its stability and scalability make it ideal for large enterprises, while cloud-based architecture boosts efficiency and reduces infrastructure costs. Though implementation and maintenance can be resource-intensive, leading to high costs, SAP S/4HANA Cloud's integration and customization capabilities enhance collaboration. Pricing and privacy concerns persist, making it more appropriate for larger firms.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

SAP S/4HANA Cloud offers extensive integration capabilities and enhances procurement and financial processes, improving management control and visibility.

SAP S/4HANA Cloud provides powerful real-time data analytics, facilitating efficient and accurate reporting across operations.

SAP S/4HANA Cloud is known for its stability, scalability, and performance, making it suitable for large-scale enterprise use.

SAP S/4HANA Cloud enables significant improvements in operational efficiency and data management due to its cloud-based architecture, reducing the need for infrastructure maintenance and costs.

SAP S/4HANA Cloud enhances business processes through seamless integration with various tools, improving collaboration and productivity for geographically dispersed operations.

CONS

Implementation time for SAP S/4HANA Cloud could be reduced and speed with dashboard could be improved.

SAP S/4HANA Cloud's complexity and high resource requirements make it costly to maintain.

Integrations with third-party vendors and other systems like payroll should be smoother and more effective.

Scalability and customization options for SAP S/4HANA Cloud need enhancement.

The pricing is high, making it more suitable for larger companies, and there are concerns about data privacy and security.

SAP S/4HANA Cloud Pros review quotes

TJ

President at I2R, Inc.

Jul 26, 2020

The guidance SAP offers for implementing the product is clear and the online resources are great.

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reviewer1414599

Infrastructure Manager at a tech services company with 51-200 employees

Oct 30, 2020

It is stable and scalable. In the S4HANA plain version, they have new dashboards and things like that.

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reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

The solution links everything and allows us to integrate into our entire supply chain.

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SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy with 51-200 employees

Aug 12, 2021

The tool selection is really robust and scalable for multiple scenarios.

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reviewer1023261

Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

Dec 8, 2021

Makes it easier to reach and read data.

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Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Both standard and customized integrations work well with no issues.

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reviewer1273530

Senior Manager at a consultancy with 1,001-5,000 employees

Feb 16, 2022

With the newer update, there are more funnels as well as ample opportunity to customize the solution. With the SAP Optimizer, companies are using about five to ten percent of the product as-is while the other ninety to ninety five percent is customized to automate and standardize processes.

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YS

Head-IT/SAP at Barista Coffee Company Ltd.

Feb 18, 2022

The integration is very stable.

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reviewer1826862

Territory Manager at a tech services company with 1,001-5,000 employees

Apr 1, 2022

SAP is an extremely powerful ERP. In my past company, we used it on a massive large scale, and it was amazing.

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Program Director at KloudData Inc.

Apr 5, 2022

Speed has improved and getting analytical reports has been simplified.

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Show 10 more reviews (out of 57)

SAP S/4HANA Cloud Cons review quotes

TJ

President at I2R, Inc.

Jul 26, 2020

There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues.

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reviewer1414599

Infrastructure Manager at a tech services company with 51-200 employees

Oct 30, 2020

They can improve the interface. It has a client-server kind of interface, which is kind of old.

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reviewer1605939

Power Plant Manager at a energy/utilities company with 1,001-5,000 employees

Jun 29, 2021

When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics.

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SAP S/4HANA Cloud

Free Report: SAP S/4HANA Cloud Reviews and More

Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

881,082 professionals have used our research since 2012.

SAP Data and Analytics Leader - Technology Consulting and Advisory at a consultancy with 51-200 employees

Aug 12, 2021

The initial setup can be complex, depending on the environment.

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reviewer1023261

Deputy Human Resources Coordinator at a financial services firm with 10,001+ employees

Dec 8, 2021

UX design is not flexible and lacks compatibility with mobile devices.

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Director of Operations of Support / co CEO at Snag Free

Jan 4, 2022

Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement.

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reviewer1273530

Senior Manager at a consultancy with 1,001-5,000 employees

Feb 16, 2022

The price is mainly suitable for larger companies, even then, there may be other, cheaper solutions. Additionally, this solution is the result of multiple acquisitions leaving room for there to be issues with performance.

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YS

Head-IT/SAP at Barista Coffee Company Ltd.

Feb 18, 2022

The pricing is high.

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reviewer1826862

Territory Manager at a tech services company with 1,001-5,000 employees

Apr 1, 2022

The only thing I would improve is the overall user experience, particularly the mobile app. S/4HANA is a powerful, scalable platform, but the user experience isn't positive. It's a bit complex. The look and feel aren't attractive, and the mobile experience isn't great.

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Program Director at KloudData Inc.

Apr 5, 2022

Public cloud is single-tenant so there are limitations on what can be customized.

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Show 10 more reviews (out of 57)

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