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SAP S/4HANA Cloud pros and cons

Vendor: SAP
4.0 out of 5
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Pros & Cons summary

SAP S/4HANA Cloud delivers robust integration, seamless supply chain connections, and enhanced real-time data access, optimizing manufacturing and finance processes. Customization and automation simplify workflows, ensuring stable performance. Despite scalability and integration improvements needed, it excels in efficiency. The complex setup and high costs are potential drawbacks, with customization limits in the public cloud. Tech buyers should weigh these benefits against initial setup complexity and integration costs.

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Prominent pros & cons

PROS

SAP S/4HANA Cloud offers robust integration capabilities that link all aspects of the supply chain, enhancing efficiency and visibility into business operations.
Companies can utilize customized integrations seamlessly, leveraging SAP's tools to automate and standardize various processes.
Real-time data analytics and storage capabilities improve reporting efficiency and decision-making processes.
Migration to SAP S/4HANA Cloud results in reduced infrastructure management requirements and associated costs, with SAP managing server tasks and updates.
Users appreciate the comprehensive support for enterprise-scale operations in sectors such as manufacturing, logistics, and retail, backed by powerful computational features.

CONS

Customization and integration with third-party systems need improvement, causing complexity and delays in deployment.
The system's heavy nature requires significant resources, dedicated teams, and adds to operational costs.
Predictive analytics are absent from the SAP PM materials module, impacting data-driven decision-making.
Scalability is limited, affecting adaptation to changing business needs and growth potential.
Cost is high with expensive setup and maintenance, making it less accessible for smaller businesses.
 

SAP S/4HANA Cloud Pros review quotes

RB
Aug 7, 2024
SAP versions used to be quite cumbersome for the end-users. Now SAP S/4HANA has a totally different approach. They use Fiori landing pages, which makes life better.
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Sajid Farooq - PeerSpot reviewer
Jun 18, 2024
The solution's most valuable feature is the seamless integration of different modules into one solution.
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TJ
Jul 26, 2020
The guidance SAP offers for implementing the product is clear and the online resources are great.
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Buyer's Guide
SAP S/4HANA Cloud
November 2024
Free Report: SAP S/4HANA Cloud Reviews and More
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
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AK
Feb 20, 2023
Finance aspects of it and transportation management, asset management, and inventory management are valuable.
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Hisham Ismail - PeerSpot reviewer
Sep 6, 2024
The SAP S/4HANA Cloud has greatly improved our business processes. With SAP hosting the backend, database (HANA), and the application, we get all new features and security patches seamlessly according to SAP's schedule. Everything, including certifications and integrations, stays up to date for the customer. We achieve almost zero downtime, which is very important. The cloud setup provides redundancy, so if something happens at one site, it's seamless to switch.
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Majid-Mustafa - PeerSpot reviewer
Jun 18, 2024
If anyone wants to check data, like dashboards, S/4HANA also provides those facilities via Fiori apps. S/4HANA delivers everything related to the business process.
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Hisham Ismail - PeerSpot reviewer
Jan 4, 2022
Both standard and customized integrations work well with no issues.
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YJ
Jun 7, 2022
We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape.
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reviewer1605939 - PeerSpot reviewer
Jun 29, 2021
The solution links everything and allows us to integrate into our entire supply chain.
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PinakiGhosh - PeerSpot reviewer
Nov 30, 2023
I have found the financial and production modules to be the most valuable features.
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Show 10 more reviews (out of 52)
 

SAP S/4HANA Cloud Cons review quotes

RB
Aug 7, 2024
I don't recommend it for very small enterprises.
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Sajid Farooq - PeerSpot reviewer
Jun 18, 2024
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud.
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TJ
Jul 26, 2020
There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues.
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Buyer's Guide
SAP S/4HANA Cloud
November 2024
Free Report: SAP S/4HANA Cloud Reviews and More
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
DOWNLOAD NOW
824,053 professionals have used our research since 2012.
AK
Feb 20, 2023
The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner.
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Hisham Ismail - PeerSpot reviewer
Sep 6, 2024
Generally, there's not much noise or many issues, but we sometimes open tickets. These are mainly due to underestimating business needs at the beginning of deployment or sudden changes in the business. For example, when we suddenly open branches in other countries, add many users or the business grows fast, we might need more memory or disk space. We sometimes underestimate our needs from the cloud. This isn't a problem with the cloud or the vendor but more about our estimation. We raise tickets for things like increasing memory, dealing with one-time errors, or issues with space utilization. We might need to increase resources or improve performance.
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Majid-Mustafa - PeerSpot reviewer
Jun 18, 2024
It can be done within a few hours, but it also depends on the customer's requirements. If they want some changes, it may be done within one hour. But if there are large-scale changes, it may take one week or one month.
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Hisham Ismail - PeerSpot reviewer
Jan 4, 2022
Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement.
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YJ
Jun 7, 2022
It's not easy to facilitate the solution between us and SAP, so we have had to leave those issues open.
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reviewer1605939 - PeerSpot reviewer
Jun 29, 2021
When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics.
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PinakiGhosh - PeerSpot reviewer
Nov 30, 2023
The only thing that could be improved would be the complexity of the initial setup.
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Show 10 more reviews (out of 52)

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