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SAP S/4HANA Cloud pros and cons

Vendor: SAP
4.0 out of 5
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Pros & Cons summary

SAP S/4HANA Cloud offers comprehensive tools and resources for implementation, enhancing analysis and integration across the supply chain with features like real-time data access. Complex initial setups and limited customization pose challenges. Pricing fits larger companies, potentially deterring smaller firms. Predictive analytics and low-code platforms can boost functionality, though support response and integration flexibility need improvement to aid effective migration and operation, impacting user satisfaction.

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Prominent pros & cons

PROS

SAP S/4HANA Cloud is known for its robust integration capabilities, seamlessly connecting different modules into a comprehensive ecosystem.
It is highly reliable and capable of supporting large-scale enterprise operations effectively.
The implementation process is clear with excellent online resources, enhancing user setup experiences.
Financial and production modules in SAP S/4HANA Cloud are particularly valuable, aiding in efficient business process management.
Its architecture supports real-time data access and analysis, significantly improving reporting efficiency.

CONS

Initial setup and integration can be complex and time-consuming, with challenges in integrating SAP with other systems.
SAP S/4HANA Cloud's scalability and customization options require improvement to better meet diverse business needs.
The pricing is high, making it potentially unsuitable for small enterprises, and there are cheaper alternatives available.
SAP S/4HANA Cloud's public cloud model has customization limitations, creating challenges in adapting to specific client requirements.
There are issues with customer service and support response times, necessitating improvement for a better customer experience.
 

SAP S/4HANA Cloud Pros review quotes

RB
Aug 7, 2024
SAP versions used to be quite cumbersome for the end-users. Now SAP S/4HANA has a totally different approach. They use Fiori landing pages, which makes life better.
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Sajid Farooq - PeerSpot reviewer
Jun 18, 2024
The solution's most valuable feature is the seamless integration of different modules into one solution.
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TJ
Jul 26, 2020
The guidance SAP offers for implementing the product is clear and the online resources are great.
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Buyer's Guide
SAP S/4HANA Cloud
October 2024
Free Report: SAP S/4HANA Cloud Reviews and More
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
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AjayKumar18 - PeerSpot reviewer
Feb 20, 2023
Finance aspects of it and transportation management, asset management, and inventory management are valuable.
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Hisham Ismail - PeerSpot reviewer
Sep 6, 2024
The SAP S/4HANA Cloud has greatly improved our business processes. With SAP hosting the backend, database (HANA), and the application, we get all new features and security patches seamlessly according to SAP's schedule. Everything, including certifications and integrations, stays up to date for the customer. We achieve almost zero downtime, which is very important. The cloud setup provides redundancy, so if something happens at one site, it's seamless to switch.
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Majid-Mustafa - PeerSpot reviewer
Jun 18, 2024
If anyone wants to check data, like dashboards, S/4HANA also provides those facilities via Fiori apps. S/4HANA delivers everything related to the business process.
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Hisham Ismail - PeerSpot reviewer
Jan 4, 2022
Both standard and customized integrations work well with no issues.
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YJ
Jun 7, 2022
We like the web portal or interface, which is great. The user experience is much better than the current traditional SAP landscape.
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reviewer1605939 - PeerSpot reviewer
Jun 29, 2021
The solution links everything and allows us to integrate into our entire supply chain.
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PinakiGhosh - PeerSpot reviewer
Nov 30, 2023
I have found the financial and production modules to be the most valuable features.
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Show 10 more reviews (out of 49)
 

SAP S/4HANA Cloud Cons review quotes

RB
Aug 7, 2024
I don't recommend it for very small enterprises.
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Sajid Farooq - PeerSpot reviewer
Jun 18, 2024
Certain add-ons like quality control, payroll, and HRMS are not part of the SAP S/4HANA Cloud.
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TJ
Jul 26, 2020
There have been some pain points in moving from SAP to S/4HANA, but the company seems to be staying on top of those issues.
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Buyer's Guide
SAP S/4HANA Cloud
October 2024
Free Report: SAP S/4HANA Cloud Reviews and More
Learn what your peers think about SAP S/4HANA Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
DOWNLOAD NOW
816,406 professionals have used our research since 2012.
AjayKumar18 - PeerSpot reviewer
Feb 20, 2023
The pricing is way over any of the other ERPs, and the bank integrations are not perfect. There are a lot of costs for other implementations and integrations with Salesforce and other systems. Rather than being a fully-fledged system on its own like most of the other ERPs, it relies too much on developed integrations by the implementation partner.
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Hisham Ismail - PeerSpot reviewer
Sep 6, 2024
Generally, there's not much noise or many issues, but we sometimes open tickets. These are mainly due to underestimating business needs at the beginning of deployment or sudden changes in the business. For example, when we suddenly open branches in other countries, add many users or the business grows fast, we might need more memory or disk space. We sometimes underestimate our needs from the cloud. This isn't a problem with the cloud or the vendor but more about our estimation. We raise tickets for things like increasing memory, dealing with one-time errors, or issues with space utilization. We might need to increase resources or improve performance.
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Majid-Mustafa - PeerSpot reviewer
Jun 18, 2024
It can be done within a few hours, but it also depends on the customer's requirements. If they want some changes, it may be done within one hour. But if there are large-scale changes, it may take one week or one month.
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Hisham Ismail - PeerSpot reviewer
Jan 4, 2022
Difficult to install and difficult to test. Testing needs to be improved. Scalability of this solution also needs improvement.
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YJ
Jun 7, 2022
It's not easy to facilitate the solution between us and SAP, so we have had to leave those issues open.
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reviewer1605939 - PeerSpot reviewer
Jun 29, 2021
When it comes to the SAP PM material's module, it would be nice to see the inclusion of predictive analytics.
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PinakiGhosh - PeerSpot reviewer
Nov 30, 2023
The only thing that could be improved would be the complexity of the initial setup.
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Show 10 more reviews (out of 49)

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