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Coupa Invoice vs IBM Maximo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coupa Invoice
Ranking in Billing Software
13th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Maximo
Ranking in Billing Software
4th
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
 

Mindshare comparison

As of July 2025, in the Billing Software category, the mindshare of Coupa Invoice is 2.9%, down from 5.1% compared to the previous year. The mindshare of IBM Maximo is 4.5%, down from 10.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

reviewer1871577 - PeerSpot reviewer
Integrates seamlessly, is simple to install, and has responsive internal technical support
It comes in three sizes: small, medium, and large. There is no problem with scalability or thresholds. It holds up. We have slightly more than 3,000 users globally. The users are everywhere spanning from sales, product development, cost management, professional services, support, and value management are all covered. In my opinion, it's a 100% uptake. There is no second solution. If you don't utilize it you can't do your job.
Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."
"Work order management and scalability enables the businesses' needs to be met."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"It is configurable, where you can add extra fields to screens and to the database."
"The most valuable feature is the ability to correct maintenance."
"The most valuable features are the ability to create work orders and preventative maintenance."
"The most valuable feature is asset management maintenance as well as asset management overall."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"We were able to scale perfectly.​"
 

Cons

"Pricing and partner support could be improved."
"Vendor management needs enhancement."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Could use some alignment regarding some standards and the tracking of the IT assets. Even though they have all of the information (i.e. where are the assets, who owns the asset, etc.), they were not mapping it to different cyber standards."
"On a scale of one to ten, where ten is easy and one is difficult, I rate the setup process a two since it is very complicated."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"​Maximo is a big system, so the initial setup is complex."
"Initial setup is a longer process because Maximo is bigger and has more processes."
 

Pricing and Cost Advice

"According to what I've heard and understood, it's on the pricey side."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
12%
Media Company
8%
Financial Services Firm
6%
Manufacturing Company
12%
Government
12%
Energy/Utilities Company
10%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Comparisons

No data available
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Sanofi, Alder Biopharmaceuticals, Amerinet, Armstrong Worldwide Industries, Auction.com, FirstMerit Bank, Grass Valley, Intermedia, NEC, NPL, ON24, Pandora, SCI, CSAA Insurance Group, World Vision
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about Zuora, Intuit, NetSuite and others in Billing Software. Updated: June 2025.
861,524 professionals have used our research since 2012.