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Coupa Invoice vs IBM Maximo Application Suite comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coupa Invoice
Ranking in Billing Software
11th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Maximo Application Suite
Ranking in Billing Software
4th
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
 

Mindshare comparison

As of September 2026, in the Billing Software category, the mindshare of Coupa Invoice is 1.9%, down from 2.5% compared to the previous year. The mindshare of IBM Maximo Application Suite is 2.7%, down from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite2.7%
Coupa Invoice1.9%
Other95.4%
Billing Software
 

Featured Reviews

reviewer1871577 - PeerSpot reviewer
Account Manager at a financial services firm with 1,001-5,000 employees
Integrates seamlessly, is simple to install, and has responsive internal technical support
It comes in three sizes: small, medium, and large. There is no problem with scalability or thresholds. It holds up. We have slightly more than 3,000 users globally. The users are everywhere spanning from sales, product development, cost management, professional services, support, and value management are all covered. In my opinion, it's a 100% uptake. There is no second solution. If you don't utilize it you can't do your job.
Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."
"Has a powerful audit combination that helps achieve high accuracy."
"Its capabilities let us organize our work."
"The Preventive Maintenance feature, especially in its inspection routines and KPI abilities, is valuable."
"Our measurable results show that unplanned downtime decreased by a minimum of 15 to 20%, work order processing time decreased by 30%, data consistency across sites significantly improved, and preventive maintenance compliance increased by 20 to 25%."
"For some clients we have up to 89% downtime reduction of equipment that generates over 1.2 million euro growth in revenue because we don't spend that much money on downtime and repair costs."
"If it's not the best EAM product, it is one of the best out there."
"IBM Maximo is the most stable solution that I have ever seen."
"The most powerful features are the database and integration with CMDB."
 

Cons

"Pricing and partner support could be improved."
"IBM Maximo can be improved because the user interface is not as modern as newer SaaS tools, and implementation and configuration can be time-consuming."
"It's quite reliable, but new versions often are not too stable. They bring in enhancements but they break other stuff."
"The solution is not stable. We can have one day when it is stable and another day it is not. Sometimes it crashes or becomes very slow, and there are times we are not even able to download all the databases. Without the database, we cannot work on that application. These are the small glitches, and stability issues we are facing."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"Whenever we are trying to create an application from scratch, there are some things we cannot do, or when we are trying to reuse XML things, we need to duplicate the same logic and then keep it with a new ID and then use it."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"Because of their competitiveness and their enterprise nature, the small companies are unable to do it."
 

Pricing and Cost Advice

"According to what I've heard and understood, it's on the pricey side."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"$USD700 per agent user."
"The price of IBM Maximo could reduce, it is expensive."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"I do not know about the price of the solution. However, this has been an expensive project overall."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
12%
Manufacturing Company
10%
Government
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
 

Questions from the Community

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What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Sanofi, Alder Biopharmaceuticals, Amerinet, Armstrong Worldwide Industries, Auction.com, FirstMerit Bank, Grass Valley, Intermedia, NEC, NPL, ON24, Pandora, SCI, CSAA Insurance Group, World Vision
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about Zuora, Sage, Intuit and others in Billing Software. Updated: September 2026.
913,654 professionals have used our research since 2012.