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Coupa Invoice vs IBM Maximo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Coupa Invoice
Ranking in Billing Software
9th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Maximo
Ranking in Billing Software
2nd
Average Rating
8.0
Number of Reviews
23
Ranking in other categories
Enterprise Asset Management (EAM) (1st)
 

Mindshare comparison

As of February 2025, in the Billing Software category, the mindshare of Coupa Invoice is 3.8%, down from 4.1% compared to the previous year. The mindshare of IBM Maximo is 7.8%, down from 16.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Billing Software
 

Featured Reviews

reviewer1871577 - PeerSpot reviewer
Integrates seamlessly, is simple to install, and has responsive internal technical support
It comes in three sizes: small, medium, and large. There is no problem with scalability or thresholds. It holds up. We have slightly more than 3,000 users globally. The users are everywhere spanning from sales, product development, cost management, professional services, support, and value management are all covered. In my opinion, it's a 100% uptake. There is no second solution. If you don't utilize it you can't do your job.
Jose Pedro Muñoz - PeerSpot reviewer
A very strong and powerful tool in the market preferred by a variety of industries
I rate the technical support a seven out of ten. Three levels of support in IBM. The first one is a fixed level, while levels two and three are very good. Here, level one is not very good, as it takes time to go from level one to level two and from level two to level three. So, level one is of low capacity.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this solution is the user interface, which is extremely simple and very modern compared to other similar software available."
"Its capabilities let us organize our work."
"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."
"It is configurable, where you can add extra fields to screens and to the database."
"They have a real strength of tracking the asset itself along with the condition of the asset, the maintenance of the asset and who has access to the asset, etc."
"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable features are the ability to create work orders and preventative maintenance."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
 

Cons

"Pricing and partner support could be improved."
"You can get lost using the application"
"IBM Maximo can improve the financial support and financial application, to make it more similar to an ERP as opposed to an EAM. Overall they can improve the financial processes."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning."
"Revision management of file attachments."
"Areas for improvement include: an enhanced Service Catalog on Mobile; Agent intelligence; better dashboards for KPIs."
"It's not user-friendly. It could use shortcuts for frequently requested services."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
 

Pricing and Cost Advice

"According to what I've heard and understood, it's on the pricey side."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"$USD700 per agent user."
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Top Industries

By visitors reading reviews
Computer Software Company
29%
Manufacturing Company
13%
Media Company
7%
Energy/Utilities Company
5%
Educational Organization
37%
Energy/Utilities Company
8%
Government
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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What do you like most about IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world.
What needs improvement with IBM Maximo?
Though I liked it a lot, I think it was lagging a lot. It was very slow due to the lagging issues. So that was kind of frustrating, considering how slow it was while functioning. The aforementioned...
What is your primary use case for IBM Maximo?
It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world. With IBM Maximo,...
 

Comparisons

No data available
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Sanofi, Alder Biopharmaceuticals, Amerinet, Armstrong Worldwide Industries, Auction.com, FirstMerit Bank, Grass Valley, Intermedia, NEC, NPL, ON24, Pandora, SCI, CSAA Insurance Group, World Vision
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about NetSuite, IBM, Zuora and others in Billing Software. Updated: February 2025.
832,138 professionals have used our research since 2012.