IBM Maximo Application Suite vs Infor CloudSuite comparison

Why PeerSpot?

IBM and Infor are both solutions in the Enterprise Asset Management (EAM) category. IBM is ranked #1 with an average rating of 8.4, while Infor is ranked #3 with an average rating of 7.5. IBM holds a 11.9% mindshare in EAM, compared to Infor’s 6.7% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

IBM Maximo Application Suite

Read 33 IBM Maximo Application Suite reviews

8,265 Views
3,885 Comparison Views

86% willing to recommend

Infor CloudSuite

Read 19 Infor CloudSuite reviews

11,198 Views
1,792 Comparison Views

100% willing to recommend

IBM Maximo Application Suite

Infor CloudSuite

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Maximo Application Suite and Infor CloudSuite based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Maximo Application Suite vs. Infor CloudSuite Report (Updated: September 2026).

Buyer's Guide

IBM Maximo Application Suite vs. Infor CloudSuite

September 2026

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Helped 912,022 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Maximo Application Suite

Ranking in Enterprise Asset Management (EAM)

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Billing Software (4th)

Infor CloudSuite

Ranking in Enterprise Asset Management (EAM)

3rd

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (23rd), ERP (13th), Local Government CRM (4th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Cloud HCM (12th), Financial Close Software (11th)

Mindshare comparison

As of September 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo Application Suite is 11.9%, down from 23.8% compared to the previous year. The mindshare of Infor CloudSuite is 6.7%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Asset Management (EAM) Mindshare Distribution
Product	Mindshare (%)
IBM Maximo Application Suite	11.9%
Infor CloudSuite	6.7%
Other	81.4%

Enterprise Asset Management (EAM)

Featured Reviews

Antony Mishra

Java Software Engineer at GPA

Asset management has become streamlined and decision-making is now driven by lifecycle data

The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Read full review

Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We were doing all kinds of paperwork for every type of order and to maintain our assets but with the use of the IBM Maximo application, we can automate a lot of the processes."

"The ability to configure and integrate it with other solutions for ERP."

"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."

"It is configurable, where you can add extra fields to screens and to the database."

"Work order management and scalability enables the businesses' needs to be met."

"IBM Maximo is the best software for assets management."

"It can be particularly useful for power line operations, enabling linemen in the field to gather information and send it across the country as well as different parts of the world."

"Even if we do not look at the full software and we look at smaller use cases within the software, the ROI is often quite substantial."

More IBM Maximo Application Suite pros

"It is a complete wave management system to increase processing efficiency."

"The customization capabilities of CloudSuite Industrial are also there."

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

"What I appreciate most about Infor CloudSuite is the out-of-box standard functionality; it really can function to meet the needs of any company."

"It offers a facility to get data quickly."

"If you are working in the food and beverage industry, I would say it's a perfect solution."

"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

"The product's most valuable feature is production planning. It is one of the core features."

More Infor CloudSuite pros

Cons

"The interface is not very easy or user-friendly and is in need of improvement."

"I feel that the interface is a little too complicated with a large number of fields to enter."

"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."

"One way IBM Maximo can be improved is that the interface is not modern or particularly user-friendly."

"Inventory management, especially: item cards – I need to be able to track item balance and history back to a given date; inventory financial reports need a lot of enhancement; consignment stock management has an issue – raised with the vendor."

"Many improvements are needed in the customer support service department because of delays in response, which are very costly."

"Initial setup is a longer process because Maximo is bigger and has more processes."

"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."

More IBM Maximo Application Suite cons

"Pricing is always an area where there is room for improvement."

"It takes time to properly learn what the product can do."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."

"Customer Service: Infor is impossible, but if you have a good reseller partner, they can handle just about any issues."

"It required more time than I had with it to learn it well enough."

"The platform's distribution features need enhancement."

"The disadvantages of Infor CloudSuite are related to Absence Management. There are too many setups for users to establish absence plans, formulas, and calculations."

More Infor CloudSuite cons

Pricing and Cost Advice

"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."

"I do not know about the price of the solution. However, this has been an expensive project overall."

"IBM Maximo offers a licensing application, and you have to comply with the license."

"Where available, concurrent licenses can be more cost efficient and provide more flexibility."

"$USD700 per agent user."

"The price of IBM Maximo could reduce, it is expensive."

"Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing."

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."

More IBM Maximo Application Suite pricing and cost advice

"The pricing is not built on a standard model."

"It is a cost-effective solution."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"The product is expensive. I rate the pricing a five out of ten."

"For on-premise installations, the licensing is yearly."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The platform's pricing depends on the specific number of users."

"I feel it is not very cheap, very economical but also not very expensive."

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Manufacturing Company

10%

Government

Construction Company

Manufacturing Company

13%

Construction Company

11%

Healthcare Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	18
Midsize Enterprise	3
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	4

Questions from the Community

What needs improvement with IBM Maximo?

There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...

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What is your primary use case for IBM Maximo?

I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...

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What advice do you have for others considering IBM Maximo?

AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite CRM?

Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.

See all answers

What needs improvement with Infor CloudSuite CRM?

See all answers

What is your primary use case for Infor CloudSuite CRM?

I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...

See all answers

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Compared 4% of the time

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Compared 4% of the time

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Compared 4% of the time

Salesforce Sales Cloud vs Infor CloudSuite

Compared 3% of the time

Workday HCM vs Infor CloudSuite

Compared 3% of the time

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Product Reports

Buyer's Guide

IBM Maximo Application Suite

August 2026

Download IBM Maximo Application Suite product report

Buyer's Guide

Infor CloudSuite

August 2026

Download Infor CloudSuite product report

Also Known As

Maximo

SyteLine

Overview

IBM Maximo offers advanced asset management with preventive maintenance, asset tracking, and integration capabilities. Its flexibility boosts efficiency and reduces downtime.

Known for its robust asset lifecycle management, IBM Maximo integrates with financial platforms and IoT data sources. It supports maintenance management, process digitization, and inventory purchasing, proving ideal for industries like manufacturing and energy. Users find its predictive maintenance and central asset management key to cost reduction and efficiency.

What are the most important features of IBM Maximo?

Preventive Maintenance: Optimize asset uptime through scheduled tasks and checks.
Asset Tracking: Monitor and manage assets across locations and systems.
Integration Capabilities: Seamlessly connect with financial platforms and IoT sources.
Predictive Maintenance: Anticipate potential failures to minimize downtime.
Comprehensive Reporting: Gain insights through detailed analytics and reports.

What benefits should users look for in reviews?

Reduced Downtime: Efficient maintenance and asset tracking reduce productivity losses.
Enhanced Operational Efficiency: Configurability and integration streamline processes.
Cost Savings: Preventive strategies and predictive analytics cut operational expenses.
Agnostic Integration: Easily adapts to existing systems for smooth operations.
Ease of Use: Intuitive interface supports quick adoption and implementation.

IBM Maximo is widely adopted in manufacturing, telecommunications, and energy sectors, excelling in asset lifecycle management and maintenance processes. Industries enhance efficiency with its centralized management, predictive maintenance, and improved information sharing, aligning operations with comprehensive asset strategies.

IBM

Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.

Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.

What features make Infor CloudSuite stand out?

ERP and Manufacturing: Comprehensive tools for effective manufacturing operations and ERP tasks.
Microsoft Integration: Seamless use with Microsoft tools enhances productivity.
Document Automation: Efficient document management through automation.
Analytics Dashboards: In-depth insights provided by robust analytics tools.
Planning and BOM Management: Strong industrial planning and BOM support.

What benefits should users consider in reviews?

Scalability: Supports growth and adaptation to changing business needs.
International Operations: Facilitates global business processes and communication.
Reduced IT Overheads: Cloud-based structure cuts down IT infrastructure costs.
Compliance and Visibility: Enhances regulatory compliance and operational transparency.

Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.

Infor

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast

PRIDE Industries

Buyer's Guide

IBM Maximo Application Suite vs. Infor CloudSuite

September 2026

Free Report: IBM Maximo Application Suite vs. Infor CloudSuite

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