IBM Maximo vs Infor CloudSuite comparison

IBM and Infor are both solutions in the Enterprise Asset Management (EAM) category. IBM is ranked #1 with an average rating of 8.5, while Infor is ranked #2 with an average rating of 7.6. IBM holds a 13.1% mindshare in EAM, compared to Infor’s 6.4% mindshare. Additionally, 86% of IBM users are willing to recommend the solution, compared to 100% of Infor users who would recommend it.

IBM Maximo

Read 32 IBM Maximo reviews

5,418 Views
2,492 Comparison Views

86% willing to recommend

Infor CloudSuite

Read 19 Infor CloudSuite reviews

6,962 Views
975 Comparison Views

100% willing to recommend

IBM Maximo

Infor CloudSuite

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Maximo and Infor CloudSuite based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Asset Management (EAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed IBM Maximo vs. Infor CloudSuite Report (Updated: April 2026).

Buyer's Guide

IBM Maximo vs. Infor CloudSuite

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Maximo

Ranking in Enterprise Asset Management (EAM)

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

Billing Software (5th)

Infor CloudSuite

Ranking in Enterprise Asset Management (EAM)

2nd

Average Rating

7.8

Reviews Sentiment

6.1

Number of Reviews

Ranking in other categories

CRM (15th), ERP (10th), Local Government CRM (3rd), Product Configuration and Quoting (7th), Warehouse Management (3rd), Cloud HCM (8th), Financial Close Software (8th)

Mindshare comparison

As of May 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo is 13.1%, down from 29.1% compared to the previous year. The mindshare of Infor CloudSuite is 6.4%, down from 6.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Asset Management (EAM) Mindshare Distribution
Product	Mindshare (%)
IBM Maximo	13.1%
Infor CloudSuite	6.4%
Other	80.5%

Enterprise Asset Management (EAM)

Featured Reviews

Antony Mishra

Java Software Engineer at GPA

Asset management has become streamlined and decision-making is now driven by lifecycle data

The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

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Adeel Ansari

Project Manager, Program at SPTLabtech

Integrated planning has improved document automation but reporting and user experience still need work

There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This is the Cadillac of asset management applications."

"The incident management feature is good because it allows you to keep track of and classify issues."

"IBM Maximo has positively impacted our organization by decreasing inventory costs and optimizing engineers' work time."

"The most valuable features of IBM Maximo are the overall power and interface, and there are a lot of different modules that we use that are helpful. Additionally, it's an integrated solution and it has a lot of capabilities."

"The large range of configurability of the product is great, since everyone has a different way of doing things."

"The most valuable feature is the ability to correct maintenance."

"Has a powerful audit combination that helps achieve high accuracy."

"If it's not the best EAM product, it is one of the best out there."

More IBM Maximo pros

"It is a scalable solution."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"It is a complete wave management system to increase processing efficiency."

"Infor CloudSuite is a kind of ERP that is suitable for a medium or small discrete manufacturer, especially in the health sector, life sciences, and biotechnologies."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."

"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."

"Some valuable features include improved transparency in sales processes, which has been vital for our operations."

More Infor CloudSuite pros

Cons

"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."

"Vendor management needs enhancement."

"Revision management of file attachments."

"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."

"The initial setup was complex, because it is a complex product."

"The pricing model of the solution has room for improvement as well as the after-sales support."

"The interface is not very easy or user-friendly and is in need of improvement."

"This solution could improve by integrating or embedding finances, charts of accounts, and invoicing."

More IBM Maximo cons

"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."

"Pricing is always an area where there is room for improvement."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Pricing is always an area where there is room for improvement."

"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."

"It takes time to properly learn what the product can do."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

More Infor CloudSuite cons

Pricing and Cost Advice

"I do not know about the price of the solution. However, this has been an expensive project overall."

"Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing."

"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."

"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."

"IBM Maximo offers a licensing application, and you have to comply with the license."

"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."

"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."

"$USD700 per agent user."

More IBM Maximo pricing and cost advice

"I feel it is not very cheap, very economical but also not very expensive."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"The product is expensive. I rate the pricing a five out of ten."

"The platform's pricing depends on the specific number of users."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"It is a cost-effective solution."

"The pricing is not built on a standard model."

"For on-premise installations, the licensing is yearly."

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Top Industries

By visitors reading reviews

Manufacturing Company

11%

Government

10%

Energy/Utilities Company

Comms Service Provider

Manufacturing Company

13%

Construction Company

10%

Healthcare Company

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	17
Midsize Enterprise	3
Large Enterprise	22

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	9
Large Enterprise	4

Questions from the Community

What needs improvement with IBM Maximo?

The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...

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What is your primary use case for IBM Maximo?

There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...

See all answers

What advice do you have for others considering IBM Maximo?

AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.

See all answers

What do you like most about Infor CloudSuite CRM?

The customization capabilities of CloudSuite Industrial are also there.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite CRM?

Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.

See all answers

What needs improvement with Infor CloudSuite CRM?

See all answers

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Compared 5% of the time

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Compared 4% of the time

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Compared 4% of the time

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Compared 4% of the time

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Compared 4% of the time

More Infor CloudSuite Competitors

Product Reports

Buyer's Guide

IBM Maximo

May 2026

Download IBM Maximo product report

Buyer's Guide

Infor CloudSuite

May 2026

Download Infor CloudSuite product report

Also Known As

Maximo

SyteLine

Overview

IBM Maximo offers advanced asset management with preventive maintenance, asset tracking, and integration capabilities. Its flexibility boosts efficiency and reduces downtime.

Known for its robust asset lifecycle management, IBM Maximo integrates with financial platforms and IoT data sources. It supports maintenance management, process digitization, and inventory purchasing, proving ideal for industries like manufacturing and energy. Users find its predictive maintenance and central asset management key to cost reduction and efficiency.

What are the most important features of IBM Maximo?

Preventive Maintenance: Optimize asset uptime through scheduled tasks and checks.
Asset Tracking: Monitor and manage assets across locations and systems.
Integration Capabilities: Seamlessly connect with financial platforms and IoT sources.
Predictive Maintenance: Anticipate potential failures to minimize downtime.
Comprehensive Reporting: Gain insights through detailed analytics and reports.

What benefits should users look for in reviews?

Reduced Downtime: Efficient maintenance and asset tracking reduce productivity losses.
Enhanced Operational Efficiency: Configurability and integration streamline processes.
Cost Savings: Preventive strategies and predictive analytics cut operational expenses.
Agnostic Integration: Easily adapts to existing systems for smooth operations.
Ease of Use: Intuitive interface supports quick adoption and implementation.

IBM Maximo is widely adopted in manufacturing, telecommunications, and energy sectors, excelling in asset lifecycle management and maintenance processes. Industries enhance efficiency with its centralized management, predictive maintenance, and improved information sharing, aligning operations with comprehensive asset strategies.

IBM

Infor CloudSuite provides robust ERP and manufacturing features, seamless Microsoft integration, and automation of document management. It enhances compliance, scalability, and visibility, supporting industrial applications for planning and efficient IT management.

Infor CloudSuite offers an integrated suite that automates key business processes while providing advanced scheduling and analytics tools. The interface simplifies usage, while the strong planning and BOM management enhance operational efficiencies. Its cloud-based architecture minimizes IT overheads, supports global operations, and caters to discrete manufacturing needs. However, there are areas for improvement such as documentation, integration, reporting capabilities, and customization challenges. Users also note pricing concerns, particularly in certain regions, alongside the need for better resource availability, enhanced service, and industry-specific functionalities.

What features make Infor CloudSuite stand out?

ERP and Manufacturing: Comprehensive tools for effective manufacturing operations and ERP tasks.
Microsoft Integration: Seamless use with Microsoft tools enhances productivity.
Document Automation: Efficient document management through automation.
Analytics Dashboards: In-depth insights provided by robust analytics tools.
Planning and BOM Management: Strong industrial planning and BOM support.

What benefits should users consider in reviews?

Scalability: Supports growth and adaptation to changing business needs.
International Operations: Facilitates global business processes and communication.
Reduced IT Overheads: Cloud-based structure cuts down IT infrastructure costs.
Compliance and Visibility: Enhances regulatory compliance and operational transparency.

Infor CloudSuite is deployed across industries like industrial engineering, retail, aviation, automotive, electronics, and logistics. It supports activities such as discrete manufacturing, bookkeeping, warehousing, and ERP tasks. Companies benefit from its capabilities to handle production, subcontracting, CRM, invoicing, and supply chain management, making it highly flexible and capable of addressing industry-specific demands.

Infor

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast

PRIDE Industries

Buyer's Guide

IBM Maximo vs. Infor CloudSuite

April 2026

Free Report: IBM Maximo vs. Infor CloudSuite

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