No more typing reviews! Try our Samantha, our new voice AI agent.

IBM Maximo Application Suite vs Infor CloudSuite comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Maximo Application Suite
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
33
Ranking in other categories
Billing Software (4th)
Infor CloudSuite
Ranking in Enterprise Asset Management (EAM)
3rd
Average Rating
7.8
Reviews Sentiment
6.1
Number of Reviews
19
Ranking in other categories
CRM (23rd), ERP (13th), Local Government CRM (4th), Product Configuration and Quoting (9th), Warehouse Management (3rd), Cloud HCM (12th), Financial Close Software (11th)
 

Mindshare comparison

As of September 2026, in the Enterprise Asset Management (EAM) category, the mindshare of IBM Maximo Application Suite is 11.9%, down from 23.8% compared to the previous year. The mindshare of Infor CloudSuite is 6.7%, up from 6.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo Application Suite11.9%
Infor CloudSuite6.7%
Other81.4%
Enterprise Asset Management (EAM)
 

Featured Reviews

Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.
AA
Project Manager, Program at SPTLabtech
Integrated planning has improved document automation but reporting and user experience still need work
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user experience can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable. Another area is user experience; it takes several clicks to get to the information, and the user interface isn't that intuitive. Compared to other solutions, such as top-tier options such as Oracle or SAP, this stands out as an area needing improvement. When it comes to integration, Infor CloudSuite does offer a great deal of flexibility. It comes with APIs, so you can integrate with any third-party systems you may use. On that front, it's sufficient; however, it does require some specialized resources, as it's not a layman's job, and developers need to help with the integration. This is generally the case for any ERP. The user interface could indeed be better, and there is a steep learning curve for users; it takes time for them to get accustomed to Infor CloudSuite's interface and forms. However, once users adapt, it becomes easier and smoother to navigate. There are great features associated with Infor CloudSuite, such as DataViews and Birst as a business intelligence tool, which can be integrated with the basic product. Implementing Birst isn't plug-and-play; it requires a team of technical resources to execute. Additionally, there is a feature that allows integration with Excel, which can be installed by your IT team.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Maximo has positively impacted my organization as it has been a very useful tool, reducing human error by moving away from pen and paper-based scheduling, saving cost by minimizing unexpected downtime of assets with approximately 50% of time being saved, and reducing overwork among staff by removing redundant information and smoothing task flows."
"IBM Maximo has increased our efficiency by 65%."
"There are not many enterprise asset management systems on the market and not many that have the categories that IBM Maximo has."
"IBM Maximo has positively impacted our organization by decreasing inventory costs and optimizing engineers' work time."
"If it's not the best EAM product, it is one of the best out there."
"This is the Cadillac of asset management applications."
"The ability to configure and integrate it with other solutions for ERP."
"We have fully used Maximo for maintenance and inventory and purchasing management to manage cement factory operations and maintenance for more than 11 years."
"The stability of the solution is perfect. I rate it a ten out of ten."
"It is a scalable solution."
"The customization capabilities of CloudSuite Industrial are also there."
"It is a very scalable solution."
"It is a complete wave management system to increase processing efficiency."
"It offers a facility to get data quickly."
"The employee interface, specifically the UI, is one of the most valuable features in Infor CloudSuite, and after implementing it, I have seen numerous improvements in the UI space, including simplified navigation that has become easier with every CU, which is positive."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
 

Cons

"The pricing model of the solution has room for improvement as well as the after-sales support."
"Many improvements are needed in the customer support service department because of delays in response, which are very costly."
"There are always ways to improve and make things better."
"The interface is not very easy or user-friendly and is in need of improvement."
"The initial setup was complex, because it is a complex product."
"Initial setup is a longer process because Maximo is bigger and has more processes."
"IBM Maximo is expensive, and it is not a very well-known product in India."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Pricing is always an area where there is room for improvement."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
"As far as pricing and licensing are concerned, more licenses are needed when companies grow with Infor CloudSuite."
"In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long."
"It takes time to properly learn what the product can do."
"There are areas where Infor CloudSuite can improve. For instance, when it comes to reporting, it comes with a very limited number of reports, and the standard reports are clunky, requiring a technical resource or developer to enhance or make them presentable."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
 

Pricing and Cost Advice

"​Explore internal processes in order to evaluate the correct number of users in each Maximo module, then evaluate the different offers of pricing and licensing.​"
"I do not know about the price of the solution. However, this has been an expensive project overall."
"$USD700 per agent user."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"The price of IBM Maximo could reduce, it is expensive."
"IBM has changed the licensing policy. As I understand now, they are going from a complex way of licensing to a more simple way of licensing."
"IBM Maximo offers a licensing application, and you have to comply with the license."
"For on-premise installations, the licensing is yearly."
"The product is expensive. I rate the pricing a five out of ten."
"I feel it is not very cheap, very economical but also not very expensive."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The pricing is not built on a standard model."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The platform's pricing depends on the specific number of users."
"It is a cost-effective solution."
report
Use our free recommendation engine to learn which Enterprise Asset Management (EAM) solutions are best for your needs.
914,394 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Outsourcing Company
12%
Manufacturing Company
10%
Government
8%
Construction Company
8%
Manufacturing Company
12%
Construction Company
11%
Comms Service Provider
9%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise22
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise9
Large Enterprise4
 

Questions from the Community

What needs improvement with IBM Maximo?
There are a couple of places, but I cannot name one at this moment because I still need to go through more of the things because there is a lot which I need to learn. Something related to the custo...
What is your primary use case for IBM Maximo?
I generally develop IBM Maximo reports and then some automation scripts, and the major thing which I have customized is an application called Archival solution that we created from scratch. For the...
What advice do you have for others considering IBM Maximo?
AI Watson, I have not used it so far. I was trying to use it, but there are some challenges for me to use it. I will definitely try to give a review once I use it. I have not used it so far. I will...
What is your experience regarding pricing and costs for Infor CloudSuite CRM?
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
What needs improvement with Infor CloudSuite CRM?
There are areas where Infor CloudSuite can improve. I have touched on the pros and key strengths of Infor CloudSuite, but end-user feedback indicates that there are several areas where the user exp...
What is your primary use case for Infor CloudSuite CRM?
I can highlight a couple of other scenarios regarding my main use case or how I've implemented Infor CloudSuite. One is Infor Document Management, which I've seen in the past with other ERP systems...
 

Also Known As

Maximo
SyteLine
 

Overview

 

Sample Customers

Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
PRIDE Industries
Find out what your peers are saying about IBM Maximo Application Suite vs. Infor CloudSuite and other solutions. Updated: September 2026.
914,394 professionals have used our research since 2012.