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Hexagon EAM vs IBM Maximo comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hexagon EAM
Ranking in Enterprise Asset Management (EAM)
7th
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
IBM Maximo
Ranking in Enterprise Asset Management (EAM)
1st
Average Rating
8.2
Number of Reviews
32
Ranking in other categories
Billing Software (5th)
 

Mindshare comparison

As of April 2026, in the Enterprise Asset Management (EAM) category, the mindshare of Hexagon EAM is 3.7%, up from 1.0% compared to the previous year. The mindshare of IBM Maximo is 15.2%, down from 28.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Asset Management (EAM) Mindshare Distribution
ProductMindshare (%)
IBM Maximo15.2%
Hexagon EAM3.7%
Other81.1%
Enterprise Asset Management (EAM)
 

Featured Reviews

SS
Application Engineer at Ernst & Young
Workflow customization has streamlined maintenance tracking but still needs deeper flexibility
The best features Hexagon EAM offers, in my experience, are the status customizations, which are easier from an end-user perspective. Users can simply go to status authorization to make changes. The status custom license feature makes things easier for end users in that if a supervisor needs access to change a work order into cancel status, they can simply go to status auth, give the status auth user role, and then select the entity they want to do it for, such as purchase order. They select purchase order and fill in the from status to status and then save it. Once they log in to Hexagon EAM, these new statuses are reflected. Hexagon EAM has positively impacted our organization. It was our first project, and after go-live, it resulted in huge success. The client was satisfied and thrilled, and we received positive feedback. Specific outcomes from that success include cost reductions around 30%, labor utilization increased by 20%, and new users are adopting the systems and appreciate the product and are eager to work in those systems.
Antony Mishra - PeerSpot reviewer
Java Software Engineer at GPA
Asset management has become streamlined and decision-making is now driven by lifecycle data
The best features IBM Maximo offers are that it is very simple to deploy on OpenShift using Ansible playbooks. It also has excellent support for integration, is simple to configure, and the asset register is very straightforward. Work management and managing inventory are seamless. In terms of integration support, I have used preventive maintenance, work generation, accurate work execution planning, tracking actuals, and I can easily integrate with other tools and systems. IBM Maximo Suite gives me a single place where service cycles are standardized and tied to compliance. IBM Maximo has positively impacted my organization as it has been a very useful tool. It reduced human error by moving away from pen and paper-based scheduling. It saved cost by minimizing unexpected downtime of assets, with approximately 50% of time being saved. We have also reduced overwork among staff by removing redundant information and smoothing task flows. It helps us scale our team without micromanaging small issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Hexagon EAM has positively impacted our organization; it was our first project, and after go-live, it resulted in huge success, with the client satisfied and thrilled, cost reductions around 30%, labor utilization increased by 20%, and new users adopting the systems, appreciating the product, and eager to work in those systems."
"The most powerful features are the database and integration with CMDB."
"Reliable, very configurable, and it's all integrated in the same database."
"IBM Maximo is the best software for assets management."
"IBM Maximo has increased our efficiency by 65%."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system."
"IBM Maximo has positively impacted my organization as it has been a very useful tool, reducing human error by moving away from pen and paper-based scheduling, saving cost by minimizing unexpected downtime of assets with approximately 50% of time being saved, and reducing overwork among staff by removing redundant information and smoothing task flows."
"Provides great flexibility."
"With Maximo, we can manage, organize, and track incidents, claims, jobs, tasks, preventive and corrective maintenance, locations, and assets."
 

Cons

"Adding more columns to existing objects is very hard, and I need to create custom tables and link them to the existing tables, which makes coding very challenging."
"The interface is not very easy or user-friendly and is in need of improvement."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"From that perspective, the UI is quite old-fashioned, and that would be one of my main concerns."
"IBM Maximo is similar to an ARP. Because it's so massive, you can easily get lost using the application."
"IBM Maximo can be improved because the user interface is not as modern as newer SaaS tools, and implementation and configuration can be time-consuming."
"The solution is not stable. We can have one day when it is stable and another day it is not."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"Areas for improvement would be the user interface and support for Arabic. They could also be more customer-oriented."
 

Pricing and Cost Advice

Information not available
"The price of IBM Maximo could reduce, it is expensive."
"I do not know about the price of the solution. However, this has been an expensive project overall."
"Where available, concurrent licenses can be more cost efficient and provide more flexibility."
"You pay for what you get. There are lots of options depending on how you would like to implement Maximo."
"The concurrent user license is much more effective in management and cost-wise, as it is more suitable for maintenance management."
"Explore the possibility of using DB2. You will avoid the cost of SQL Server or Oracle licenses."
"On a scale from one to ten, where one is low and ten is high, I rate the pricing a nine. The price is very high."
"IBM Maximo offers a licensing application, and you have to comply with the license."
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Top Industries

By visitors reading reviews
No data available
Manufacturing Company
11%
Government
9%
Energy/Utilities Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise3
Large Enterprise22
 

Questions from the Community

What needs improvement with Hexagon EAM?
Hexagon EAM can be improved, especially in workflows. If I observe other applications, I can customize the workflow as part of not only the out-of-box features, allowing for proper customization of...
What is your primary use case for Hexagon EAM?
My main use case for Hexagon EAM is that I was a developer at Hexagon, and I perform customizations as part of client requirements. A specific example of a customization I have worked on using Hexa...
What advice do you have for others considering Hexagon EAM?
The advice I would give to others looking into using Hexagon EAM is to be careful while writing Flexes. Since Flexes are based on PL/SQL, if I mess up with any PL/SQL, I cannot save any records, so...
What needs improvement with IBM Maximo?
The only thing that I need from IBM Maximo is more simplicity. The application has been designed in a way that it is serving the enterprises. It needs to be simpler for the SMEs, or for the compani...
What is your primary use case for IBM Maximo?
There are different use cases for IBM Maximo that I work with mostly. We use it for complete asset management. Anything that comes into the asset repository, asset management, asset evaluation, any...
What advice do you have for others considering IBM Maximo?
AWS is more recommended for IBM Maximo. You can go into Microsoft as well, but AWS is preferred. IBM also has their own cloud as well.
 

Also Known As

No data available
Maximo
 

Overview

 

Sample Customers

Information Not Available
Royal Boskalis Westminster N.V., DTE Energy, Swedish Match, Projetech, Fingrid, East Coast
Find out what your peers are saying about IBM, Infor, Prometheus Group and others in Enterprise Asset Management (EAM). Updated: March 2026.
885,728 professionals have used our research since 2012.