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IFS Cloud Platform pros and cons

Vendor: IFS

3.9 out of 5

30 reviews
87% willing to recommend

2,456 followers

Pros & Cons summary

IFS Cloud Platform offers customizable user profiles, integrates fourteen sites for coherence, and ranks highly in enterprise management solutions. It enhances decision-making through real-time intelligence and features specialized modules for asset maintenance. However, integration is complex, technical support needs improvement, high-volume transactions pose challenges, and error messages can be vague. Customization and templates require refinement to better support business needs.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

IFS Cloud Platform provides configurable individual user profiles and templates to minimize data entry.

It effectively integrates operational intelligence to enhance productivity through features such as the "Info-Zone".

Strong capabilities in asset maintenance and incident management with specialized modules streamline those processes.

IFS Cloud Platform offers an industry-specific maintenance module that is designed to be precise and simple to use without complex functionalities.

The IFS Cloud Platform is praised for its flexibility and versatility across various industries, significantly in the energy and utility sectors.

CONS

IFS Cloud Platform needs improvement in technical support and faster response times.

CRM functionality is shaky with room for improvement even in Apps 10 version.

Error messages are not descriptive enough and make troubleshooting difficult.

The integration and post-implementation support services are complex and require enhancement.

Reporting tools are not user-friendly and need development for better functionality.

IFS Cloud Platform Pros review quotes

IFS Applications Consultant at Zest Business Process Management Ltd

Jan 9, 2023

There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release.

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AS

Business Analyst at a manufacturing company with 5,001-10,000 employees

Jan 18, 2023

All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product.

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ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees

Dec 29, 2022

The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users.

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IFS Cloud Platform

Free Report: IFS Cloud Platform Reviews and More

Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,067 professionals have used our research since 2012.

FabrizioMagistrelli

Head of Business Applications at Bio Products Laboratory Limited

Jan 3, 2023

The most valuable features of IFS Applications in the latest version are the new user Arena interface. It's from Apps 9, but it brings more flexibility in usage, especially around different devices, such as mobile usage, which doesn't restrict you from using a computer. We are it for the HR side, and it's proving quite good. It has a new modern feel to it similar to a standard cloud application which enhances the user experience.

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reviewer2088381

Senior Consultant at a tech services company with 11-50 employees

Jan 31, 2023

IFS has been completely rebuilt, modernized, and cloud-based so we don't need bulky software installations.

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Jaroslav Kratochvíl

Solution Delivery Director at a tech services company with 51-200 employees

Feb 13, 2023

When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world.

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reviewer2259138

Senior Business Development Manager at a tech services company with 11-50 employees

Nov 27, 2023

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

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SG

Sree Krishna Gurram

Solution Architect at a tech services company with 201-500 employees

Jan 9, 2023

The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly.

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CK

Chris Knightley Hill

Works at Whitford

Aug 6, 2019

The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos.

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Patrick Abi Habib

IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees

Jan 23, 2023

I like the connectivity and interfaces. In V10, it's easy to modify the interfaces and layouts, but it's becoming more complicated in the cloud. IFS is excellent at asset maintenance and incident management. They have specialized modules for IFS that cover incident and asset management and everything else connected to finance. The reporting in IFS is also easy to use.

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Show 10 more reviews (out of 26)

IFS Cloud Platform Cons review quotes

IFS Applications Consultant at Zest Business Process Management Ltd

Jan 9, 2023

Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects.

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AS

Business Analyst at a manufacturing company with 5,001-10,000 employees

Jan 18, 2023

I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue.

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ERP Systems Analyst at a manufacturing company with 1,001-5,000 employees

Dec 29, 2022

The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud.

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IFS Cloud Platform

Free Report: IFS Cloud Platform Reviews and More

Learn what your peers think about IFS Cloud Platform. Get advice and tips from experienced pros sharing their opinions. Updated: December 2024.

824,067 professionals have used our research since 2012.

FabrizioMagistrelli

Head of Business Applications at Bio Products Laboratory Limited

Jan 3, 2023

There should be some improvements in the predefined templates in IFS Applications.

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reviewer2088381

Senior Consultant at a tech services company with 11-50 employees

Jan 31, 2023

The solution needs to improve its documentation and user-friendliness.

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Jaroslav Kratochvíl

Solution Delivery Director at a tech services company with 51-200 employees

Feb 13, 2023

We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with.

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reviewer2259138

Senior Business Development Manager at a tech services company with 11-50 employees

Nov 27, 2023

I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution.

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SG

Sree Krishna Gurram

Solution Architect at a tech services company with 201-500 employees

Jan 9, 2023

IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers.

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CK

Chris Knightley Hill

Works at Whitford

Aug 6, 2019

The CRM was shaky and although this improves in Apps 10, there is room for improvement.

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Patrick Abi Habib

IFS Applications & Data Migration consultant at a tech services company with 10,001+ employees

Jan 23, 2023

IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI.

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Show 10 more reviews (out of 26)

Product Categories

Product Categories

Customer Experience Management

Field Service Management

Help Desk Software

Activity Based Costing Software

Enterprise Asset Management (EAM)

Local Government CRM

IT Asset Management

IT Service Management (ITSM)

License Management

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Product Categories

Product Categories

Customer Experience Management

Field Service Management

Help Desk Software

Activity Based Costing Software

Enterprise Asset Management (EAM)

Local Government CRM

IT Asset Management

IT Service Management (ITSM)

License Management

Popular Comparisons

Popular Comparisons

SAP ERP vs IFS Cloud Platform

SAP S/4HANA vs IFS Cloud Platform

PeopleSoft vs IFS Cloud Platform

Oracle E-Business Suite vs IFS Cloud Platform

Microsoft Dynamics 365 Business Central vs IFS Cloud Platform

Microsoft Dynamics AX vs IFS Cloud Platform

SAP Business One vs IFS Cloud Platform

JD Edwards EnterpriseOne vs IFS Cloud Platform

Infor LN vs IFS Cloud Platform

Infor M3 vs IFS Cloud Platform

Epicor ERP vs IFS Cloud Platform

Infor CloudSuite vs IFS Cloud Platform

Deltek CostPoint vs IFS Cloud Platform

QAD Cloud ERP vs IFS Cloud Platform

See all alternatives

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