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IFS Cloud Platform vs Infor CloudSuite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

IFS Cloud Platform
Ranking in CRM
11th
Ranking in ERP
9th
Ranking in Enterprise Asset Management (EAM)
2nd
Ranking in Local Government CRM
4th
Average Rating
7.8
Number of Reviews
30
Ranking in other categories
Customer Experience Management (7th), Field Service Management (1st), Help Desk Software (7th), Activity Based Costing Software (7th), IT Asset Management (7th), IT Service Management (ITSM) (5th), License Management (2nd)
Infor CloudSuite
Ranking in CRM
20th
Ranking in ERP
14th
Ranking in Enterprise Asset Management (EAM)
3rd
Ranking in Local Government CRM
5th
Average Rating
8.0
Number of Reviews
14
Ranking in other categories
Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (4th)
 

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of IFS Cloud Platform is 2.4%, down from 2.5% compared to the previous year. The mindshare of Infor CloudSuite is 1.3%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Patrick Abi Habib - PeerSpot reviewer
Jan 23, 2023
I like the connectivity and interfaces, but the reporting could be more user-friendly
IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI. I worked on a third-party system called Harmony Solution. This French company produces a reporting tool that I feel is better than Crystal Report for IFS. They could also improve the plugin for Excel data migration to clarify its use. Many clients use it for massive amounts of data, which affects their systems. There is no communication about that. Clients use the Excel plugin because they know it works, but it does not always work the way it should. They need to improve the plugin's performance or inform customers to limit their use. Migration jobs are often based on Excel inputs, particularly CSV files. That can cause issues when operating across several countries. For example, say I'm working on a French PC collaborating with someone in India who uses an Indian PC. Excel will transform the file based on the country's language, and the input data will be wrong. I believe they are trying to fix this with the smart data tool in the cloud.
S Solomon Kumar - PeerSpot reviewer
Mar 31, 2023
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."
"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"IFS Applications is an all-in-one solution for finance, accounting, and production."
"IFS Applications' best feature is the user-friendly interface that has a .NET Framework application in the front end and an Oracle database and WebLogic middleware."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"The workflow of the solution is very good."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"The customization capabilities of CloudSuite Industrial are also there."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"The product's most valuable feature is production planning. It is one of the core features."
"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is a complete wave management system to increase processing efficiency."
 

Cons

"There were initial difficulties when I started using the application."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The user interface can be improved. When you're clicking through the screens, there are some icons or symbols that really need updating and would be more useful and noticeable if they are aesthetically pleasing."
"The solution's reporting tools still require improvement."
"Customization needs to be improved."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"They could include marketing automation for the product."
"It takes time to properly learn what the product can do."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"The platform's distribution features need enhancement."
"The solution's support service could be better."
"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."
 

Pricing and Cost Advice

"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."
"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."
"Pricing is an area that could be improved. They could be more competitive."
"There's an additional yearly cost for support."
"It is better to buy implementation services from IFS than from partners"
"There are varying license levels that you can purchase."
"Compared to SAP, the pricing for IFS Applications was very affordable. People using the solution would find that it's worth the money."
"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."
"The platform's pricing depends on the specific number of users."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"The product is expensive. I rate the pricing a five out of ten."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"I feel it is not very cheap, very economical but also not very expensive."
"It is a cost-effective solution."
"For on-premise installations, the licensing is yearly."
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
10%
Government
7%
Construction Company
7%
Computer Software Company
15%
Educational Organization
13%
Manufacturing Company
9%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
What needs improvement with IFS Applications?
The solution's reporting tools still require improvement. The current functionality could be more user-friendly and flexible, which can lead to increased reliance on service partners for custom cha...
What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
 

Also Known As

IFS Applications, Assyst, IFS Cloud
SyteLine
 

Learn More

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Overview

 

Sample Customers

Carlsberg, Pukka, Aston Martin, Sky, China Airlines, Cimcorp, Mini, Pepsi.
PRIDE Industries
Find out what your peers are saying about IFS Cloud Platform vs. Infor CloudSuite and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.