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NetSuite OneWorld vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
Sentiment score
6.9
SAP S/4HANA support receives mixed reviews, with strengths in expertise but areas needing improvement in response time and process efficiency.
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
The quality of customer service is excellent, and the speed is commendable.
The quality of technical support from SAP can be rated as eight out of ten.
 

Room For Improvement

Sentiment score
4.9
NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
Sentiment score
4.9
Feedback on SAP S/4HANA highlights UI simplification, better app integration, more custom options, and improved AI, documentation, and support.
The performance could be improved as this is a 100% software as a service platform.
The cost of their support services could be more affordable.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
 

Scalability Issues

Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
Sentiment score
7.9
SAP S/4HANA is highly scalable for medium to large enterprises, adapting well to cloud environments with customization flexibility.
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
SAP S/4HANA scales exceptionally well.
 

Setup Cost

Sentiment score
6.2
NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
Sentiment score
2.6
SAP S/4HANA is expensive with complex licensing, varying by deployment, user count, and modules, challenging affordability for smaller firms.
In Latin America, discounts can be as high as seventy percent.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
 

Stability Issues

Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
Sentiment score
8.0
SAP S/4HANA is generally stable and reliable, with skilled teams enhancing performance, though customizations can affect stability.
It is the most stable feature on the Intuit side.
 

Valuable Features

Sentiment score
8.4
NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
Sentiment score
8.2
SAP S/4HANA offers a user-friendly interface, real-time analytics, and robust integration, enhancing adaptability and efficiency for businesses.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
 

Categories and Ranking

NetSuite OneWorld
Ranking in ERP
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of NetSuite OneWorld is 0.2%, down from 0.4% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Antonio Lira - PeerSpot reviewer
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Healthcare Company
8%
Retailer
8%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite OneWorld?
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can a...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The tool is an expensive cloud application. It charges per license. We pay around 50 euros per month for a full user, and for 70 users, we pay around 120,000 euros per year. Maintenance and support...
What needs improvement with NetSuite OneWorld?
I hope NetSuite OneWorld introduces features like support for different pricing models, including packaging options, and improved production planning tools in the future.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Also Known As

No data available
SAP S4HANA
 

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Overview

 

Sample Customers

Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about NetSuite OneWorld vs. SAP S/4HANA and other solutions. Updated: December 2024.
817,354 professionals have used our research since 2012.