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NetSuite OneWorld vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
NetSuite OneWorld provides swift ROI, enhances efficiency, and is ideal for pre-IPO businesses with multiple subsidiaries.
Sentiment score
6.6
Organizations see varied ROI timelines with SAP S/4HANA, benefiting from cost efficiencies, long-term value, and competitive advantages.
As it is not a multimillion-dollar ERP system, ROI can be achieved within six months.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
There is an ROI, otherwise I would not buy it.
It's not the best, primarily since the significant investments and the timeline it takes to recover those investments, but it's better than many alternatives.
 

Customer Service

Sentiment score
6.9
NetSuite OneWorld's support varies by region, generally above average with rapid resolutions and multiple contact options.
Sentiment score
6.6
SAP S/4HANA support is praised for expertise and responsiveness but needs improvement in response speed and ticket escalation.
Their response is very fast, regardless of the language used, like Spanish, French, or Portuguese.
A traditional challenge with SAP support is that SAP teams only support the standard functions, which are part of the product.
Establishing the right channels was a challenge, as BTP was new to everyone, including our SAP contacts.
The quality of technical support from SAP can be rated as eight out of ten.
 

Scalability Issues

Sentiment score
7.5
NetSuite OneWorld is adaptable for growing businesses, though some users face performance issues with locations over 25.
Sentiment score
7.8
SAP S/4HANA is ideal for medium to large enterprises, offering scalability and flexibility, especially with cloud-based deployments.
It allows you to scale across various modules and functionalities without losing access to essential features, even if they are not used immediately.
SAP S/4HANA scales exceptionally well.
It is very easy to scale within businesses, especially when a new business falls within the range.
Scalability is a key strength of SAP, especially for HANA, compared to all the other ERPs.
 

Stability Issues

Sentiment score
8.3
NetSuite OneWorld is stable with rare IT issues, quick vendor responses, regular upgrades, and minimal customization impact.
Sentiment score
7.7
SAP S/4HANA is stable and reliable, with issues often due to implementation, not inherent flaws, thanks to continuous updates.
It is the most stable feature on the Intuit side.
The SAP HANA system is not very easy to unlock, and it's something strange as, compared to other databases, when transaction logs are full, you stop the system, run the transaction log backups, and then restart.
We relied on a private cloud, and accessibility became literally impossible whenever the cloud service provider experienced downtime.
In comparison to ECC, definitely, because of some of the simplification and eliminating some moving parts, it is better.
 

Room For Improvement

NetSuite OneWorld needs improvements in usability, inventory analytics, production planning, and performance to address user frustration and inefficiencies.
SAP S/4HANA users seek improved UI, integration, customization, lower pricing, better AI, streamlined implementation, and comprehensive support documentation.
The performance could be improved as this is a 100% software as a service platform.
Organizations face challenges like adapting to new technologies rapidly, and whether customers are early or late adopters influences their experience.
I can perform a lot of data manipulation directly on SAP using S-One, without having to resort to Excel, unlike with View ID.
The performance of the SAP interface could be improved.
 

Setup Cost

NetSuite OneWorld offers higher initial costs but long-term value; pricing varies widely, with discounts often available in certain regions.
SAP S/4HANA is costly with complex licensing, often challenging small businesses compared to Oracle and Microsoft pricing.
In Latin America, discounts can be as high as seventy percent.
It's higher compared to similar peer solutions.
It's not easy to have a clear understanding of the price and the value, especially if I talk about the business transaction platform.
There is always a push from clients saying that the total cost of ownership is quite high compared to other products.
 

Valuable Features

NetSuite OneWorld integrates business intelligence and customization, streamlines operations, supports multicurrency and inventory management, reducing costs and enhancing efficiency.
SAP S/4HANA features robust finance and integration, user-friendly interface, real-time analytics, scalability, and extensive customization for enhanced ERP capabilities.
The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
The way SAP has helped our customers is by establishing a discipline where industry-specific operations and SAP's standard processes work hand in hand, improving resource utilization, material movement control, and cost control.
The insights given help us make strategic decisions.
 

Categories and Ranking

NetSuite OneWorld
Ranking in ERP
16th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
No ranking in other categories
SAP S/4HANA
Ranking in ERP
1st
Average Rating
8.4
Reviews Sentiment
6.4
Number of Reviews
119
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the ERP category, the mindshare of NetSuite OneWorld is 0.2%, down from 0.4% compared to the previous year. The mindshare of SAP S/4HANA is 14.4%, down from 15.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

Antonio Lira - PeerSpot reviewer
Seamless subsidiary operation visibility with efficient accounting consolidation
One of the most valuable features that I appreciate is the ability to consolidate operations across subsidiaries, which makes accounting consolidation great. The multicurrency reevaluation offered by OneWorld enables consolidation from different branches, such as country or continent levels, making it a powerful feature. Additionally, there is visibility into all operations within the subsidiaries, facilitating awareness of sales, purchases, and manufacturing activities.
Deepak Madhavan - PeerSpot reviewer
Implementation simplifies ERP management with comprehensive data integration and visibility
A lot of people would say the pricing. SAP is seen as quite expensive even now. It doesn't work for smaller or medium optimizations. The licensing and pricing could be looked at. In Brownfield migration, the trade-off between greenfield and brownfield means you either keep it clean or match the business requirements. Sometimes, it's not possible to do both. While ValixAPI provides significant support in making those decisions and the SAP consultant is very useful, we are still dependent on past history and how it was originally set up. I wouldn't call that a real disadvantage, yet more accessible consulting would be beneficial. Incorporating all other cloud products, like APO or IPP, into the S/4 house might also help.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Healthcare Company
9%
Retailer
9%
Financial Services Firm
8%
Educational Organization
40%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NetSuite OneWorld?
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can a...
What is your experience regarding pricing and costs for NetSuite OneWorld?
The pricing is tricky because official price lists are often not used due to discounts. In Latin America, discounts can be as high as seventy percent.
What needs improvement with NetSuite OneWorld?
The performance could be improved as this is a 100% software as a service platform. If a faster solution is desired, a separate dedicated machine must be hired, which is not what customers necessar...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
With the public cloud, now everything is being pushed into BTP. This has created challenges, as it requires us to redo our coding and development. This presents a significant learning curve for our...
What is your primary use case for SAP S4HANA?
We work in a very niche area within the livestock industry. We have a SAP-certified solution for the poultry industry, and as part of our livestock solution, we cover poultry, dairy, and fishery. W...
 

Also Known As

No data available
SAP S4HANA
 

Overview

 

Sample Customers

Lovesac, Land O'Lakes, Shaw, Kiva, SRS Acquiom, CommVault, Thomas Baker
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about NetSuite OneWorld vs. SAP S/4HANA and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.