CIO at a engineering company with 51-200 employees
Real User
Top 10
Apr 25, 2024
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can access information without constantly communicating with delivery.
We've set up Jira integration and used robotic process automation (RPA) to streamline various processes, like procurement and invoicing. Some processes still require manual approval, like supplier invoices, but we're simplifying those too. We're also exploring integrating with other tools like Power BI for better data analytics and reporting. Currently, our automation focuses on general tasks, not document understanding or anything complex like that.
VP of Operations at a manufacturing company with 11-50 employees
Real User
Feb 24, 2021
The ability to customize it to create custom fields that are reportable, and then to be able to write script behind it to automate other processes that might otherwise be manual is great.
NetSuite OneWorld, the consolidation feature has been incredibly valuable. However, I cannot speak to the full range of features and functionalities offered by OneWorld as I am not familiar with all of them. I have utilized OneWorld primarily in the biotech industry, with a focus on operating expenses and financial reporting, such as capital contributions and foreign currency adjustments. I am confident, however, that OneWorld offers a robust module for reporting and consolidating revenue, though I have not had the opportunity to directly utilize this aspect of the software.
To go into a little more depth - tracking our clients who've chosen NetSuite over other traditional ERP systems, my view has changed.
Originally, we thought clients were reacting to the multi-tenant cloud architecture, and the resulting 4 month NetSuite implementations versus traditional ERP's 9-12 month consulting-fest of billable $225 hours.
But NetSuite's competition reacted with shorter implementation project plans and brought up cloud-based delivery models for the same traditional code base.
Then, we believed that greater cloud-based integration and 300-some odd available SuiteApp curated functionalities were the drivers.
But as the other answers here indicate, it turns out that the decision turns on one or two features - usually different for different clients - but one client likes that the spreadsheet downloads contain both cell value and formula, another likes creating saved-search reports without having to call in consultants to code reports.
Our conclusion came down to realizing that the programs created for the internet, by definition, had to be created, coded, and developed in the late 90's when the internet came of age. Among other things, the open architecture and focus on creating a development community/app store (a la Salesforce or iPhone) is a huge difference from the proprietary codebases of traditional software. Instead of using proprietary languages to keep pirated copies of the traditional software off the market, NetSuite put the user first with a more open and flexible option - and let's face it, the internet itself is the ultimate middleware.
So it's the modernity of the made-for cloud (NetSuite, Acumatica, Intacct and others) that is the real advantage. Seemingly every traditional ERP now comes in a cloud flavor, but to talk to the traditional ERP resellers, it's still the same 6-8 month implementation slog - even if it's presented initially as less.
And now, in a wildly churning market of CIOs and CFOs, we're seeing the second and third generation of NetSuite users - having used NetSuite at a prior company - now seeking limited scope implementations at their new company. Our latest consulting response works with companies to access their internal ability to take on more of the implementation tasks themselves and properly scope the NetSuite implementations - we're seeing clients go live at 75 - 80% of implementation estimates - one client went live in June having used only 60% of the projected billable outside consulting hours. That and staff augmentation posting an internal System Admins for the duration of implementation.
Anyway - besides the first-mover advantages of cloud-based ERP, NetSuite changed the ERP market from on-prem to cloud-based and every competitor has attempted to copy - usually not understanding the actual 'why' NetSuite is the dominant US market player.
Oracle's development push to localize for foreign markets is replicating the US success in country after country.
Anyway - that's what we've seen - given, it's not the largest sample size, but I think we're capturing trends
A comprehensive web-based solution, NetSuite is the industry's first and only Software-as-a-Service (SaaS) business software that supports your entire company from accounting/enterprise resource planning (ERP) to customer relationship management (CRM), professional services automation (PSA) and eCommerce in a single, integrated and powerful business management software solution.
The solution has helped us save money by reducing the number of people needed for delivery, finance, and customer service. We now better understand our stock and purchases, and our sales team can access information without constantly communicating with delivery.
We've set up Jira integration and used robotic process automation (RPA) to streamline various processes, like procurement and invoicing. Some processes still require manual approval, like supplier invoices, but we're simplifying those too. We're also exploring integrating with other tools like Power BI for better data analytics and reporting. Currently, our automation focuses on general tasks, not document understanding or anything complex like that.
The ability to customize it to create custom fields that are reportable, and then to be able to write script behind it to automate other processes that might otherwise be manual is great.
The solution is user-friendly and flexible.
NetSuite OneWorld, the consolidation feature has been incredibly valuable. However, I cannot speak to the full range of features and functionalities offered by OneWorld as I am not familiar with all of them. I have utilized OneWorld primarily in the biotech industry, with a focus on operating expenses and financial reporting, such as capital contributions and foreign currency adjustments. I am confident, however, that OneWorld offers a robust module for reporting and consolidating revenue, though I have not had the opportunity to directly utilize this aspect of the software.
Inventory management in NetSuite OneWorld is one of the best in the industry, so this feature is what I like most about the solution.
To go into a little more depth - tracking our clients who've chosen NetSuite over other traditional ERP systems, my view has changed.
Originally, we thought clients were reacting to the multi-tenant cloud architecture, and the resulting 4 month NetSuite implementations versus traditional ERP's 9-12 month consulting-fest of billable $225 hours.
But NetSuite's competition reacted with shorter implementation project plans and brought up cloud-based delivery models for the same traditional code base.
Then, we believed that greater cloud-based integration and 300-some odd available SuiteApp curated functionalities were the drivers.
But as the other answers here indicate, it turns out that the decision turns on one or two features - usually different for different clients - but one client likes that the spreadsheet downloads contain both cell value and formula, another likes creating saved-search reports without having to call in consultants to code reports.
Our conclusion came down to realizing that the programs created for the internet, by definition, had to be created, coded, and developed in the late 90's when the internet came of age. Among other things, the open architecture and focus on creating a development community/app store (a la Salesforce or iPhone) is a huge difference from the proprietary codebases of traditional software. Instead of using proprietary languages to keep pirated copies of the traditional software off the market, NetSuite put the user first with a more open and flexible option - and let's face it, the internet itself is the ultimate middleware.
So it's the modernity of the made-for cloud (NetSuite, Acumatica, Intacct and others) that is the real advantage. Seemingly every traditional ERP now comes in a cloud flavor, but to talk to the traditional ERP resellers, it's still the same 6-8 month implementation slog - even if it's presented initially as less.
And now, in a wildly churning market of CIOs and CFOs, we're seeing the second and third generation of NetSuite users - having used NetSuite at a prior company - now seeking limited scope implementations at their new company. Our latest consulting response works with companies to access their internal ability to take on more of the implementation tasks themselves and properly scope the NetSuite implementations - we're seeing clients go live at 75 - 80% of implementation estimates - one client went live in June having used only 60% of the projected billable outside consulting hours. That and staff augmentation posting an internal System Admins for the duration of implementation.
Anyway - besides the first-mover advantages of cloud-based ERP, NetSuite changed the ERP market from on-prem to cloud-based and every competitor has attempted to copy - usually not understanding the actual 'why' NetSuite is the dominant US market player.
Oracle's development push to localize for foreign markets is replicating the US success in country after country.
Anyway - that's what we've seen - given, it's not the largest sample size, but I think we're capturing trends
The solution is scalable.
The financial consolidation between companies and the accounting closing are wonderful features you can be obtained Financial Statements in real-time
NetSuite is a great solution, fast to bring up and makes everyone's life easier.