Try our new research platform with insights from 80,000+ expert users

PeopleSoft vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
PeopleSoft provides high returns and ongoing benefits, outperforming Oracle and SAP in cost-effectiveness when implemented correctly.
Sentiment score
8.2
SAP S/4HANA users see long-term ROI through cost reduction and efficiency, benefiting large entities more than smaller ones.
We have observed a good return on investment, with calculations based on a five-year ROI plan.
 

Customer Service

Sentiment score
5.7
PeopleSoft's customer service is responsive but needs improvement in speed, response clarity, and efficiency for customized setups.
Sentiment score
6.9
SAP S/4HANA support receives mixed reviews, with strengths in expertise but areas needing improvement in response time and process efficiency.
The quality of technical support from SAP can be rated as eight out of ten.
The quality of customer service is excellent, and the speed is commendable.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is highly scalable, effectively supporting diverse business sizes and integrating smoothly with various applications as needs grow.
Sentiment score
7.9
SAP S/4HANA is highly scalable for medium to large enterprises, adapting well to cloud environments with customization flexibility.
SAP S/4HANA scales exceptionally well.
 

Stability Issues

Sentiment score
7.6
PeopleSoft is generally stable and reliable, rated highly by users, though stability can vary during upgrades and customizations.
Sentiment score
8.0
SAP S/4HANA is generally stable and reliable, with skilled teams enhancing performance, though customizations can affect stability.
 

Room For Improvement

PeopleSoft users seek UI modernization, mobile integration, enhanced customization, better tech support, robust analytics, and streamlined processes.
Feedback on SAP S/4HANA highlights UI simplification, better app integration, more custom options, and improved AI, documentation, and support.
It could be improved by focusing on user-related challenges, as end users might face certain difficulties.
The cost of their support services could be more affordable.
 

Setup Cost

PeopleSoft's high pricing and licensing costs may suit organizations with complex needs, ranging $3M-$4M annually.
SAP S/4HANA is expensive with complex licensing, varying by deployment, user count, and modules, challenging affordability for smaller firms.
It's higher compared to similar peer solutions.
The cost of support services could be made more affordable.
 

Valuable Features

PeopleSoft provides customizable ERP solutions with seamless integration, user-friendly interfaces, and strong support, ideal for complex business processes.
SAP S/4HANA offers a user-friendly interface, real-time analytics, and robust integration, enhancing adaptability and efficiency for businesses.
It enables the posting of transactions and allows us to see the impact across various application scenarios, providing significant benefits for business.
Its analytics capabilities are valuable as they enhance data analysis and insights.
 

Categories and Ranking

PeopleSoft
Ranking in ERP
11th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
82
Ranking in other categories
Activity Based Costing Software (6th), Benefits Administration (4th), Talent Management (6th), Demand Management (2nd), Talent Acquisition (4th)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of PeopleSoft is 2.6%, down from 2.7% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Comprehensive solution for SCM but requires add-ons for fluid pages
I would like to see a chatbot in PeopleSoft as part of artificial intelligence. Moreover, there are already a few things in the cloud. In the market, all companies and entities are moving to the cloud, whether it is Oracle cloud or AWS cloud. The cloud is the most secure platform where we can also have Fusion. Few companies have migrated from PeopleSoft to Fusion or Oracle Cloud, or AWS cloud based on their organization's requirements. Some organizations are moving from PeopleSoft to upgrade their tools or application versions, while others are moving from PeopleSoft to HCM Cloud if they are into HCM. The cost of the product depends on the enterprise's size, and some enterprises are moving in quantity due to the current market. Additional areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.
report
Use our free recommendation engine to learn which ERP solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
9%
University
9%
Government
8%
Educational Organization
38%
Computer Software Company
9%
Manufacturing Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
The cost of their support services could be more affordable. It's currently an expensive proposition.
What is your primary use case for SAP S4HANA?
We have several different application scenarios that we are implementing, including procurement, sales, and finance.
 

Comparisons

 

Also Known As

No data available
SAP S4HANA
 

Learn More

 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about PeopleSoft vs. SAP S/4HANA and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.