

PeopleSoft and UKG both operate in the HR and financial management software category. UKG appears to have the upper hand due to its cost-effectiveness and flexibility in licensing based on employee count, despite PeopleSoft's strong customization capabilities.
Features: PeopleSoft provides a mature product with extensive customization options, strong HR and finance solutions, and excellent integration with existing infrastructures. UKG offers seamless integration, user-friendly timekeeping, and efficient employee management with notable mobile capabilities.
Room for Improvement: PeopleSoft needs improvements in mobile capabilities, customization ease, and integration with non-partner technologies. UKG could enhance recruiting and advanced scheduling features, improve navigation intuitiveness, and provide more reliable system updates.
Ease of Deployment and Customer Service: PeopleSoft is mainly deployed on-premises, offering traditional stability but less cloud adaptability. Customer service response times could be better. UKG excels in flexible deployment, including cloud options, with generally supportive customer service, albeit with room for improvement in technical support.
Pricing and ROI: PeopleSoft's pricing is costly, with complex licensing, yet offers strong ROI through customization. UKG offers a scalable pricing model based on employee count, resulting in significant savings and high ROI. Choice often depends on the need for deep customizations versus a streamlined cost-effective system.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
One developer and one functional person can efficiently manage the implementation for a large organization.
This rating reflects the limitation that custom applications do not receive support.
UKG is scalable, especially for organizations with shift work activities like healthcare, as it can accommodate different shift timings and overlapping schedules efficiently.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
It is a productive ERP application, but many people in the IT market are not aware of it.
Compared to other ERPs like Oracle SCM Cloud or SAP, UKG's pricing is standard and not as expensive.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
The application is like an ERP, providing comprehensive features for organizations, simplifying their processes, and reducing the need to use multiple software solutions.
| Product | Market Share (%) |
|---|---|
| UKG | 7.3% |
| PeopleSoft | 4.5% |
| Other | 88.2% |
| Company Size | Count |
|---|---|
| Small Business | 27 |
| Midsize Enterprise | 16 |
| Large Enterprise | 50 |
| Company Size | Count |
|---|---|
| Small Business | 48 |
| Midsize Enterprise | 43 |
| Large Enterprise | 48 |
PeopleSoft is an ERP solution that provides businesses with tools for managing their entire workforce including human resources and financial operations, such as payroll, benefits, talent management, and supply chain management. Originally developed by PeopleSoft, Inc., and later acquired by Oracle Corporation, the software helps address talent management needs and maximize employee productivity and efficiency.
PeopleSoft Features
PeopleSoft has many valuable key features. Some of the most useful ones include:
PeopleSoft Benefits
There are many benefits to implementing PeopleSoft. Some of the biggest advantages the solution offers include:
Reviews from Real Users
PeopleSoft is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has a lot of functionality and is customizable.
A Regional Director at a tech services company mentions, “The most valuable feature is that it's wide and broad and it does about everything anybody needs in a major organization from a back-office systems point of view.”
"PeopleSoft is a good core system. It has a lot of functionality. "They frequently update the solution and recently they have added some good enhancement features for higher education. We just switched to the new fluid interface and that is working very well for us. It is very good," says another reviewer who is an HR/Pay Systems Administrator/Director at a university.
A Senior Manager for DevOps Infrastructure at a financial services firm, explains why he finds the solution so beneficial: "It is a customizable product. We can customize it based on our needs, which is one of the features that I like about PeopleSoft. As far as financial accounting is concerned, the user interface is very good. You can also configure a Chart of Accounts for all performance insights."
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
We monitor all Benefits Administration reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.