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PeopleSoft vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
PeopleSoft's customer service is responsive but needs improvement in speed, response clarity, and efficiency for customized setups.
No sentiment score available
UKG's customer service quality varies; technical support is generally effective but sometimes inconsistent, with excellent or delayed experiences.
 

Room For Improvement

Sentiment score
4.9
PeopleSoft users seek UI modernization, mobile integration, enhanced customization, better tech support, robust analytics, and streamlined processes.
Sentiment score
4.2
UKG needs improved support, clearer processes, seamless integration, and updated features for better usability and system stability.
 

Scalability Issues

Sentiment score
7.5
PeopleSoft is highly scalable, effectively supporting diverse business sizes and integrating smoothly with various applications as needs grow.
Sentiment score
8.2
UKG is rated highly for scalability, user-friendliness, and flexibility, supporting medium to large companies effectively.
 

Setup Cost

No sentiment score available
PeopleSoft's high pricing and licensing costs may suit organizations with complex needs, ranging $3M-$4M annually.
No sentiment score available
UKG's pricing offers mid-range costs with volume discounts, emphasizing module understanding and negotiation for optimal ROI.
 

Stability Issues

Sentiment score
8.1
PeopleSoft is generally stable and reliable, rated highly by users, though stability can vary during upgrades and customizations.
Sentiment score
6.9
UKG is stable with quick issue resolution, despite occasional payroll interruptions, report errors, and time clock hardware problems.
 

Valuable Features

Sentiment score
8.3
PeopleSoft provides customizable ERP solutions with seamless integration, user-friendly interfaces, and strong support, ideal for complex business processes.
Sentiment score
7.7
UKG provides payroll processing, self-service features, recruitment tools, and data integration to enhance efficiency and employee retention.
 

Categories and Ranking

PeopleSoft
Ranking in Benefits Administration
4th
Ranking in Talent Management
6th
Ranking in Talent Acquisition
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
ERP (11th), Activity Based Costing Software (6th), Demand Management (2nd)
UKG
Ranking in Benefits Administration
5th
Ranking in Talent Management
5th
Ranking in Talent Acquisition
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
124
Ranking in other categories
Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st)
 

Mindshare comparison

As of November 2024, in the Benefits Administration category, the mindshare of PeopleSoft is 11.9%, down from 15.1% compared to the previous year. The mindshare of UKG is 7.2%, up from 6.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Comprehensive solution for SCM but requires add-ons for fluid pages
I would like to see a chatbot in PeopleSoft as part of artificial intelligence. Moreover, there are already a few things in the cloud. In the market, all companies and entities are moving to the cloud, whether it is Oracle cloud or AWS cloud. The cloud is the most secure platform where we can also have Fusion. Few companies have migrated from PeopleSoft to Fusion or Oracle Cloud, or AWS cloud based on their organization's requirements. Some organizations are moving from PeopleSoft to upgrade their tools or application versions, while others are moving from PeopleSoft to HCM Cloud if they are into HCM. The cost of the product depends on the enterprise's size, and some enterprises are moving in quantity due to the current market. Additional areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…
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Use our free recommendation engine to learn which Benefits Administration solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
University
9%
Government
8%
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Learn More

 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon
Find out what your peers are saying about PeopleSoft vs. UKG and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.