Dayforce HCM vs UKG comparison

Read 124 UKG reviews

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88% willing to recommend

Dayforce HCM

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Executive SummaryUpdated on Nov 3, 2024

UKG and Dayforce HCM are leading HCM solutions competing in the same category, both with strengths and weaknesses observed in their feature sets and user reviews. UKG seems to have an upper hand in some areas due to its seamless integration and configurability, while Dayforce HCM is praised for its real-time payroll and time-tracking accuracy.

Features: UKG is recognized for its strong data integration, ease of use in payroll and benefits administration, and efficient self-service modules, with a notable compensation management module that minimizes manual tasks. Dayforce HCM stands out with its sophisticated time and attendance systems and the comprehensive integration of HRIS and payroll processes. It provides a unified view of employee data, from application through performance reviews.

Room for Improvement: UKG needs to address issues with support consistency and integration complexities with acquired products. Enhancing real-time assistance and overall functionality integration could also be beneficial. Dayforce HCM users suggest simplifying reporting and improving customer service communication to better align modules and streamline implementation processes.

Ease of Deployment and Customer Service: UKG supports deployment across private, public, and hybrid clouds, though customer service experiences vary, with reports of inconsistent support responsiveness. Dayforce HCM's on-premises and public cloud deployment options offer substantial customization but also face critiques for complex setup processes. Both providers offer strong technical support, though users experience occasional delays in problem-solving.

Pricing and ROI: UKG is perceived as having higher pricing, yet many users find value in its comprehensive features and bundled discounts, ideal for organizations with significant needs. Dayforce HCM has competitive pricing suitable for large enterprises, albeit with higher costs than some users initially expect. ROI tends to be realized gradually through improved operational efficiencies.

To learn more, read our detailed Dayforce HCM vs. UKG Report (Updated: January 2025).

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Dayforce HCM vs. UKG

January 2025

Helped 832,138 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dayforce HCM

Ranking in Talent Management

8th

Ranking in Cloud HCM

8th

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Talent Intelligence (3rd)

UKG

Ranking in Talent Management

5th

Ranking in Cloud HCM

5th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

124

Ranking in other categories

Benefits Administration (5th), Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (1st), Talent Acquisition (5th)

Mindshare comparison

As of February 2025, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.6%, down from 3.1% compared to the previous year. The mindshare of UKG is 5.0%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud HCM

Featured Reviews

Thomas Noorkah

Director of Enterprise Financial Systems at City of Columbus

Greatly improved our efficiency with its integrated time and attendance module

Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.

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Lonnie Fluck

Senior HR/ Talent Acquisition Leader at FitzDrake Search

Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement

I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Dayforce has transformed how we operate by saving us time, paper, accuracy, money, and the employee/supervisor experience."

"We used the solution to do a lot of performance management during the review cycle and it helped us alleviate the administrative burden."

"The product has a pretty clean look."

"The fact that the time and attendance system is built into the HRIS is very valuable because, in the past, we had to use two different systems."

"Great time and attendance payroll and benefits administration which has improved our efficiency."

"It provides real-time information with great reports."

"We like being able to hire from the Dayforce recruiting module straight into Dayforce and having the file feeds go to our benefits vendor."

"Configuring your HR policies and rules is straightforward."

More Dayforce HCM pros

"The solution's employee experience is pretty good."

"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."

"The pay policies and approvals are valuable features."

"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."

"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."

"It is much easier to use and the customer service is better than our previous solution."

"I like UKG's integration."

"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."

More UKG pros

Cons

"Management and reporting of the GL costing could be improved."

"The solution's initial setup was difficult. Also, the solution's initial deployment took around six months."

"I would also like to see some improvement in standard reports. A standard report should be available to pull the required information for Affirmative Action Plans. I do not think I should have to build or create one."

"The solution's dashboards and geofencing could be improved."

"The reporting could be improved."

"The solution has a lot of glitches."

"I would like to continue to see improvements in the Recruiting module. I would like to see this module interact with Calendars, such as Outlook, etc."

"Our current software program offers a home page with important company documents and a place for company announcements. Unfortunately, Ceridian Dayfoce does not offer this."

More Dayforce HCM cons

"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."

"I would like the capability to use UKG as a single platform without the need to alternate between systems."

"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."

"The product's integration features need improvement."

"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."

"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."

"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."

"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."

More UKG cons

Pricing and Cost Advice

"Earlier, the price of the product was reasonable. Under present circumstances, the price or cost of the product has been increased."

"The XOXO program associated with Dayforce allows you to earn credits towards registration and accommodations at their annual Insight Conferences, which can be a real savings to the company when sending employees to the conference."

"I rate the solution's pricing a seven on a scale where one is the lowest and ten is the most expensive."

"In terms of pricing, the product is expensive. However, it is crucial to take into account the manner in which the solution will be utilized and the availability of other alternatives."

"We found the setup costs and pricing to be very reasonable."

"Ceridian continually enhances Dayforce HCM. Some of these enhancements they charge for and some are just straight enhancements with no extra charge."

"We paid for the implementation costs in the first year with the money that we saved by switching to Dayforce HCM."

"Negotiate for everything you want."

"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."

"The pricing depends on the number of licenses we buy."

"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."

"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."

"If you're going for the full suite, it can be fairly pricey."

"The platform is not affordable but also not the most expensive."

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Top Industries

By visitors reading reviews

Educational Organization

54%

Computer Software Company

Manufacturing Company

Comms Service Provider

Educational Organization

90%

Computer Software Company

Healthcare Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Ceridian Dayforce HCM?

The solution's payroll portion is very streamlined.

What needs improvement with Ceridian Dayforce HCM?

Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...

What is your primary use case for Ceridian Dayforce HCM?

We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.

What do you like most about UKG?

I like UKG's integration.

What needs improvement with UKG?

Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...

What is your primary use case for UKG?

I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...

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Product Reports

Download Dayforce HCM product report

Dayforce HCM

February 2025

Download UKG product report

January 2025

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal

UKG Pro, UKG Dimensons, UKG Ready

Overview

Dayforce HCM is a global, cloud-based human capital management (HCM) software platform for managing the complete employee lifecycle. This solution was designed to improve the employee experience by bringing together data from across the employment cycle to help managers make better decisions at all levels.

Dayforce HCM is an HR, payroll, benefits, workforce management, and talent management platform. The scalable software uses a single, flexible rules engine, as well as real-time updates and calculations, to help you meet complicated regulatory requirements.

Dayforce reduces the burden of disconnected applications by delivering a single application for all of your human capital management needs. All transactions made anywhere within the application flow seamlessly across all functional areas in real time, eliminating the need for repeated data entry, manual workarounds, and batch operations. This is thanks to a single employee record and a single rule engine. Organizations can achieve shorter training time, faster user adoption, and a faster return on investment.

With Dayforce HCM, users can view all HR data in real time in one place.

Here are some key tasks companies can do with the solution:

Hire the right people
Design work/life balance plans
Manage employee development
Handle payments
Administer benefits
Track compliance throughout the employee lifecycle

Dayforce HCM Features

Dayforce HCM has many valuable key features. Some of the most useful ones include:

Continuous payroll for staff: Dayforce HCM aids in paying staff accurately and on schedule. Give your payroll staff the ability to access and audit data at any time during the pay cycle.

Personnel management: Empower and engage your frontline employees while keeping labor expenses and compliance under control. Make proactive, data-driven decisions that can help you run your business more efficiently.

Optimized staff benefits: Assist employees in selecting the best benefit plans while streamlining administrative tasks. With the help of analytics, you can maximize the value of your benefits investments and gain a better understanding of your costs.

Streamlined human resources: With a single consolidated, real-time solution, you can eliminate HR information silos. Improve HR productivity by streamlining administrative tasks and gaining access to key HR analytics.

Dayforce HCM Benefits

There are many benefits to implementing Dayforce HCM. Some of the biggest advantages the solution offers include:

Dayforce HCM aids in planning, hiring, retaining, and building your team, whether they be full-time employees or hourly workers. Insights based on data can help you see around corners and predict the future.

Dayforce HCM helps you keep track of compliance everywhere in order to reduce risk. Simplify compliance in a global workplace. Keep up with complicated payroll and tax requirements from different regions and countries, as well as internal policies and processes. Dayforce can help you reduce the risk – and the cost – of noncompliance.

Dayforce HCM empowers your workforce by improving your employee experience with always-on technologies like Dayforce Wallet. Transform pay, enable self-service, and assist your employees in developing future skills, no matter where they are or what device they are using.

Dayforce

At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.

We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.

Sample Customers

ACCO Brands

Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon