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Dayforce HCM vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Dayforce HCM's customer service is efficient and knowledgeable, resolving issues quickly, though some delays in technical support occur.
Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

Sentiment score
4.2
Dayforce HCM must improve reporting, user-friendliness, customization, and fix issues with integrations, communications, and functionality glitches.
Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

Sentiment score
7.6
Dayforce HCM is highly scalable, efficiently supporting thousands of users, with strong performance and satisfied user feedback.
Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

No sentiment score available
Dayforce HCM is cost-effective for enterprises with lower costs and extensive features, though negotiation and fees may apply.
No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

Sentiment score
6.4
Dayforce HCM is stable, addressing minor glitches quickly; users rate stability between seven to nine out of ten.
Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

Sentiment score
8.1
Dayforce HCM offers integrated HR solutions with real-time payroll, benefits management, and mobile access for efficient talent management.
Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

Dayforce HCM
Ranking in Talent Management
8th
Ranking in Cloud HCM
7th
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
15
Ranking in other categories
Talent Intelligence (3rd)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of Dayforce HCM is 2.7%, down from 3.2% compared to the previous year. The mindshare of SAP SuccessFactors is 23.3%, up from 21.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Thomas Noorkah - PeerSpot reviewer
Greatly improved our efficiency with its integrated time and attendance module
Dayforce has given us near to real-time access to time sheets and clockings since it has an integrated time and attendance module. Within six minutes of someone clocking in, we can see them on the timesheets. Dayforce has enabled us to smooth out our payroll system so not everything is happening at the end of the payroll cycle. We can see the impacts during the week and make it a lot more manageable. It's also been helpful for benefits administration with employees being able to file life and work events online. They can access their pay stubs, request leave, change their address, update their direct deposit details, and other things. We've become much more efficient, and much less paper driven.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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Top Industries

By visitors reading reviews
Educational Organization
53%
Computer Software Company
7%
Manufacturing Company
5%
Comms Service Provider
5%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Ceridian Dayforce HCM?
The solution's payroll portion is very streamlined.
What needs improvement with Ceridian Dayforce HCM?
Customizing the home screen was difficult; I could not remove certain tabs that were irrelevant to our users. The search functionality is poor as there's no way for administrators to tag keywords t...
What is your primary use case for Ceridian Dayforce HCM?
We have used Dayforce HCM for our HR functionalities and for the learning module over the last five years. We actually just migrated to a new learning management system.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

Ceridian Dayforce HCM, Ascender Talent Management, Ceridian Ideal
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

ACCO Brands
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Dayforce HCM vs. SAP SuccessFactors and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.