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Cegid vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Cegid customer service varies, with improved desk support post-2017, yet inconsistent effectiveness and reliability in complex issue resolution.
Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

Sentiment score
3.0
Cegid needs improved reporting, customization, localization, training, API, and interface, addressing speed, maintenance, and AI integrations.
Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

Sentiment score
7.8
Cegid is reliable and scalable, though some users face challenges with upgrades and require technical expertise for efficiency.
Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

No sentiment score available
Cegid pricing is size-dependent; larger bases benefit more, but some find Talentia's features more competitive at similar costs.
No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

Sentiment score
7.3
Cegid and Meta4 show stability, though Cegid's large data processing can lag; both systems have room for improvement.
Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

Sentiment score
8.0
Cegid excels in payroll automation, HR integration, customization, and tools for performance appraisal, talent management, and employee interaction.
Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

Cegid
Ranking in Talent Management
22nd
Ranking in Cloud HCM
18th
Average Rating
7.2
Reviews Sentiment
7.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of Cegid is 0.9%, down from 1.0% compared to the previous year. The mindshare of SAP SuccessFactors is 23.3%, up from 21.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Valda Coelho - PeerSpot reviewer
Enhancing HR engagement with effective development but could benefit from AI-driven improvements
The primary feature I appreciate about the solution is the information connection, allowing us to have a full employee life cycle visibility over the platforms. It also enables the creation of interactions between employees, launching communication campaigns that raise engagement. From the HR side, the most valuable features are the Learning Management Systems (LMS) that allow providing a personalized service in terms of development, where each employee can choose and architect their development plans. The second valuable feature is the autonomy each employee has to update their personal data. In terms of talent management, it helps design development processes, backups, and clearly view the criteria for those backups being achieved.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Retailer
14%
Comms Service Provider
11%
Financial Services Firm
10%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering Cegid?
I would recommend this solution to other businesses. I'd rate the solution seven out of ten.
What do you like most about Cegid?
The tool provides a lot of options.
What is your experience regarding pricing and costs for Cegid?
The pricing is quite competitive. However, comparing it to Talentia, which offers more features for the same price, Talentia appears more competitive.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

TalentSoft, Meta4
SuccessFactors
 

Learn More

 

Overview

 

Sample Customers

Aeroports de Paris, Arkadin, Ingenico Payment Services, Bollor_ Group, Bull, FDJ, Limagrain
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about Cegid vs. SAP SuccessFactors and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.