SAP SuccessFactors and SAP HCM compete in the HR management software category. SuccessFactors appears to have the upper hand due to its modern HR modules, flexibility, and advanced global payroll capabilities.
Features: SuccessFactors offers modern HR modules like organizational, goal, and performance management, integrating AI and third-party apps. It supports global payroll efficiently. SAP HCM focuses on core HR tasks, payroll processing, and time management, offering stability and extensive integration within business processes.
Room for Improvement: SuccessFactors faces challenges in seamless module integration and ease of use, particularly in learning and performance management. Its interface could be more intuitive. SAP HCM is critiqued for outdated interfaces and complex configurations, with difficulties in payroll adjustments and reporting. Both would benefit from enhancing their support infrastructures.
Ease of Deployment and Customer Service: SAP HCM's deployment is often on-premises, causing complex installations and integration challenges, with slow support response times. SuccessFactors' cloud-first approach allows easier deployment and quicker updates. However, both receive support service criticism; SuccessFactors has a more established partner ecosystem for enhanced customer service.
Pricing and ROI: SAP HCM is more costly due to its on-premises licensing, fitting larger enterprises better. SuccessFactors, with its subscription-based model, is more flexible and competitively priced for diverse organizational sizes. Both solutions deliver ROI through resource management and operational efficiency, with cost-effectiveness perceptions varying between upfront and subscription commitments.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.
SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.
SAP Success Factors Key Features
Reviews from Real Users
“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited
“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company
We monitor all Cloud HCM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.