SAP HCM and SAP SuccessFactors offer solutions in the Human Capital Management category. SAP SuccessFactors seems to have the upper hand with its cloud functionality, advanced metrics, and ease of use adapting well to various organizational needs.
Features: SAP HCM offers strong integration with other SAP modules, providing valuable connections with finance and supply chain processes. It is known for its stable core HR data management and payroll capabilities. SAP SuccessFactors provides broad talent management features, mobile accessibility, and advanced reporting tools, which are highly adaptable for organizational needs.
Room for Improvement: SAP HCM has challenges with integration complexity and an intuitive user interface, with slow updates affecting user experience. SAP SuccessFactors could improve integration across different geographical needs and enhance its AI features. Its complex configuration can overwhelm new users, and both platforms need to refine their pricing structures to align better with global business needs.
Ease of Deployment and Customer Service: SAP HCM provides flexible, on-premises deployment options favoring robust data security and local customization but may result in longer deployment times. SAP SuccessFactors, with cloud-based deployment, allows for quick scaling and agile solutions, although customer service receives mixed reviews; SuccessFactors generally benefits from more consistent support.
Pricing and ROI: SAP HCM often results in higher upfront costs due to its on-premises setup, challenging smaller enterprises with expenses. SAP SuccessFactors, with its subscription-based model, offers flexible costs for organizations with dynamic HR needs, with the potential for better predictability and scalable pricing structures.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.
SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.
SAP Success Factors Key Features
Reviews from Real Users
“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited
“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company
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