SAP HCM and SAP SuccessFactors are leading solutions in HR software. SAP SuccessFactors is considered more competitive for its cloud-based features and integration capabilities compared to SAP HCM's on-premise strengths.
Features: SAP HCM offers payroll management, compliance, and detailed administrative support. SAP SuccessFactors provides talent management, performance tracking, and innovative tools that are highly adaptable.
Room for Improvement: SAP HCM requires better reporting, analytics, and data insights. SAP SuccessFactors may enhance IT ecosystem integration, ensuring seamless system interactions and overcoming integration challenges.
Ease of Deployment and Customer Service: SAP HCM's deployment is complex and time-intensive, though its on-site support is valuable. SAP SuccessFactors, with streamlined cloud deployment, lowers setup time but needs to improve customer support response.
Pricing and ROI: SAP HCM has high setup costs but provides long-term value. SAP SuccessFactors, with its flexible subscription model, offers rapid ROI through advanced features.
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
Major support is provided by SAP itself.
SAP HCM needs to be more customizable to fit unique organizational processes.
We are able to optimize a lot of processes but there is always room for improvement.
The organizational management (OM) side needs improvement due to frequent reorganization.
SAP HCM is quite scalable.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
The integration provided by SAP between different modules is very good.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.
SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.
SAP Success Factors Key Features
Reviews from Real Users
“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited
“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company
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