SAP HCM and Workday compete in the HR solutions category. Users often prefer Workday for its integration capabilities and flexibility, yet SAP HCM holds a strong position with its broad core HR functions, particularly among larger enterprises.
Features: Workday offers intuitive reporting tools, adaptability, and modern architecture supporting seamless updates. SAP HCM provides comprehensive payroll, compliance features, and deep industry expertise from long-standing experience.
Room for Improvement: SAP HCM could enhance integration capabilities, increase flexibility, and simplify its comprehensive setup process. Workday users would like improved navigation, more in-depth training resources, and further enhancements in user interface design.
Ease of Deployment and Customer Service: Workday's cloud-first approach results in quicker deployment, while SAP HCM's traditional model is more complex. Workday is praised for its responsive customer support; conversely, SAP HCM, though thorough, can be slower due to software complexity.
Pricing and ROI: SAP HCM can be costly but justifies this with its feature set designed for complex enterprise needs. Workday is perceived as expensive initially but potentially offers better ROI through strategic functionalities aligning with technological trends.
Not all requests are attended to promptly.
Technical support from SAP is very good, and I would rate it nine out of ten.
Major support is provided by SAP itself.
SAP HCM needs to be more customizable to fit unique organizational processes.
We are able to optimize a lot of processes but there is always room for improvement.
The organizational management (OM) side needs improvement due to frequent reorganization.
SAP HCM is quite scalable.
SAP HCM is quite expensive, but considering solutions like Oracle, they are similar.
SAP HCM is costly compared to other ERPs like Microsoft Dynamics or Oracle, and I would rate the cost as one out of ten.
I would rate its stability as nine out of ten.
I would rate the stability of SAP HCM as seven out of ten.
Capturing all the attendances and absences is a huge task that must be completed before running payroll.
The integration provided by SAP between different modules is very good.
SAP HCM is a benefits administration solution that has a comprehensive set of tools and features for managing and optimizing all aspects of human resources. SAP HCM covers various HR functions including payroll, time and attendance management, talent management, succession planning, and employee performance evaluation.
The goal of SAP HCM is to help organizations streamline HR processes, improve workforce productivity and efficiency, and support strategic HR decision-making. With SAP HCM, HR departments can manage employee data, track and analyze key HR metrics, and automate various HR processes to save time and resources. It is widely used by large organizations across various industries.
SAP HCM Features
SAP HCM has many valuable key features. Some of the most useful ones include:
SAP HCM Benefits
There are many benefits to implementing SAP HCM. Some of the biggest advantages the solution offers include:
Reviews from Real Users
SAP HCM is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has good payroll and personnel administration, it’s a powerful tool for maintaining company data, and has valuable SuccessFactors talent modules.
According to Dave D., Project Manager at Telecom Namibia, “[SAP HCM] allows us to do all of our HR management processes, including payroll and personnel administration.” He also adds, “Technical support is excellent."
“I think that it's a very powerful tool for maintaining your company data. When you maintain your data in SAP, you can generate any kind of HR report with one click,” says Sameer Y., Team Leader at Fauji Meat Limited.
Another PeerSpot reviewer, Arsala A., SAP HCM / SF Consultant at a computer software company, explains what she likes most about SAP HCM: "Payroll processing is my favorite HCM feature, and I like all the SuccessFactors talent modules also. SAP is making good progress on enhancements to the features in the SF modules."
Workday is a cloud-based software solution that specializes in developing applications for capital and finance management applications. The system is built to work in global workforces and is adaptable. The global system ensures that users are up to date and can manage internal career-related information, and everyday business problems like timesheets, payrolls, and time off.
“A Pioneer in Software-as-a-Service”
Workday Human Capital Management tool is designed to simplify and streamline your work. It leverages machine learning to adapt capital management to a changing environment.
The Workday model is based on delivering a single system that uses a single source of data and a single security model to deliver a unique user experience. The system is user-friendly and ensures that employees and management can use it from any and all devices. Workday HCM integrates into a central system that includes financial management, payroll, recruiting, learning, and planning. Managers and employees can provide feedback to one another, too.
Workday’s features include:
Workday smart platform consists of the following modules:
Reviews from Real Users
Many organizations choose Workday because it provides an all-in-one modular solution for human capital and finance management. Our users say they like the ease of use for time-off requests, career and development segments, and overall HR management. The records and reporting capabilities are another popular feature.
"The solution was very good at reconfiguration and customization of their software. It helped us to meet federal regulations," said one user. Another said that the best feature is the optimization of the work day experience with a unified platform that can be applied across different business units. “You will never find a use case that cannot be covered," said a third.
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