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PeopleSoft vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
PeopleSoft's customer service is responsive but needs improvement in speed, response clarity, and efficiency for customized setups.
Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

Sentiment score
4.9
PeopleSoft users seek UI modernization, mobile integration, enhanced customization, better tech support, robust analytics, and streamlined processes.
Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

Sentiment score
7.5
PeopleSoft is highly scalable, effectively supporting diverse business sizes and integrating smoothly with various applications as needs grow.
Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

No sentiment score available
PeopleSoft's high pricing and licensing costs may suit organizations with complex needs, ranging $3M-$4M annually.
No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

Sentiment score
8.1
PeopleSoft is generally stable and reliable, rated highly by users, though stability can vary during upgrades and customizations.
Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

Sentiment score
8.3
PeopleSoft provides customizable ERP solutions with seamless integration, user-friendly interfaces, and strong support, ideal for complex business processes.
Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

PeopleSoft
Ranking in Talent Management
6th
Ranking in Talent Acquisition
4th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
82
Ranking in other categories
ERP (11th), Activity Based Costing Software (6th), Benefits Administration (4th), Demand Management (2nd)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Talent Acquisition
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Cloud HCM (1st), Global Payroll (2nd)
 

Mindshare comparison

As of November 2024, in the Talent Management category, the mindshare of PeopleSoft is 7.2%, down from 9.6% compared to the previous year. The mindshare of SAP SuccessFactors is 21.0%, up from 18.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Q&A Highlights

SS
Feb 04, 2020
 

Featured Reviews

HarishMahanta - PeerSpot reviewer
Comprehensive solution for SCM but requires add-ons for fluid pages
I would like to see a chatbot in PeopleSoft as part of artificial intelligence. Moreover, there are already a few things in the cloud. In the market, all companies and entities are moving to the cloud, whether it is Oracle cloud or AWS cloud. The cloud is the most secure platform where we can also have Fusion. Few companies have migrated from PeopleSoft to Fusion or Oracle Cloud, or AWS cloud based on their organization's requirements. Some organizations are moving from PeopleSoft to upgrade their tools or application versions, while others are moving from PeopleSoft to HCM Cloud if they are into HCM. The cost of the product depends on the enterprise's size, and some enterprises are moving in quantity due to the current market. Additional areas that need improvement are the add-ons to the fluid pages and additional features in SCM and finance, both functionally and technically.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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816,406 professionals have used our research since 2012.
 

Answers from the Community

SS
Feb 4, 2020
Feb 4, 2020
Check out our comparison page of Workday vs PeopleSoft vs SAP SuccessFactors: https://www.itcentralstation.com/products/comparisons/peoplesoft_vs_sap-successfactors_vs_workday
2 out of 5 answers
RA
Feb 2, 2020
Check out our comparison page of Workday vs PeopleSoft vs SAP SuccessFactors: https://www.itcentralstation.com/products/comparisons/peoplesoft_vs_sap-successfactors_vs_workday
US
Feb 3, 2020
Workday is excellent for global implementations where you want to have employees from different geographies on the same HCM platform. Workday gives you the comfort of end to end global implementation on the same platform. SAP SuccessFactors has strength in PMS and learning. India payroll is not so strong. PeopleSoft (Oracle HCM) has strength in core HR data management, time and attendance, and recruitment, but their learning module is quite average. I’m sharing my experience based on the evaluation I had conducted two years back.
 

Top Industries

By visitors reading reviews
Financial Services Firm
10%
Computer Software Company
10%
University
9%
Government
8%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Also Known As

No data available
SuccessFactors
 

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Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about PeopleSoft vs. SAP SuccessFactors and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.