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PeopleSoft vs SAP ERP comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
PeopleSoft offers cost-efficient ROI, maintained with minimal resources, outperforming costlier systems like Oracle and SAP in user satisfaction.
Sentiment score
5.6
SAP ERP enhances inventory management and efficiency, offering cost savings and faster ROI through automation and data analysis.
 

Customer Service

Sentiment score
4.5
PeopleSoft's customer service is satisfactory, but users desire quicker, more detailed support, especially for complex issues and upgrades.
Sentiment score
6.1
SAP ERP customer service is generally praised, but technical support experiences vary, with some noting improvements and valuable features.
If a customer designs custom applications and encounters issues, PeopleSoft will not provide service for those custom applications.
SAP technical support is very good.
The technical support is good, but you do not get it from the beginning as you must go up the ladder.
It was very quick, and we didn't have many tickets, but every time any issues arose, they were very quickly resolved.
 

Scalability Issues

Sentiment score
7.6
PeopleSoft is scalable and adaptable, excelling in performance and integration, though complex applications may pose challenges.
Sentiment score
7.9
SAP ERP is praised for its scalability, flexibility, and ability to handle large user bases and significant data loads.
This rating reflects the limitation that custom applications do not receive support.
It is scalable when moving from one version to another or adding additional components like warehouse management.
The scalability of SAP ERP is excellent.
 

Stability Issues

Sentiment score
7.4
PeopleSoft is valued for its stability, consistent performance, customization, and quick resolution of rare bugs, despite minor issues.
Sentiment score
8.2
SAP ERP is praised for reliability and efficiency, with stability ratings often between 8 to 10 out of 10.
Small issues take maximum one to two hours to resolve, while major issues take up to 12 hours.
Production processes would be on hold without stability, so it is quite important that the software is very stable.
Stability-wise, SAP ERP is the best product among others.
 

Room For Improvement

PeopleSoft needs improvements in mobile UI, technical support, integration capabilities, and customization complexity, while enhancing performance and design.
SAP ERP faces criticism for high costs, outdated interface, limited flexibility, and struggles with integration and real-time needs.
Professionals are transitioning due to challenges in availability, scalability, and resource allocation.
It requires significant investment and many skills to catch up because all of these have different sets of technology.
SAP ERP could improve by integrating additional components such as digital signatures and barcoding.
We are using version 6.0 and it meets our needs.
 

Setup Cost

PeopleSoft's pricing is high and variable, with significant costs for licensing, setup, customization, and ongoing support.
SAP ERP is costly, with implementation exceeding $1.5 million, but valuable for large enterprises due to extensive features.
Small and medium companies can struggle with the pricing.
The pricing for SAP ERP is medium but slightly on the higher side.
 

Valuable Features

PeopleSoft excels in customization, integration, and scalability, offering user-friendly features for HR, finance, payroll, and comprehensive analytics.
SAP ERP offers integration, customization, and efficiency with industry-specific modules, a centralized database, and robust architecture for seamless operations.
It aids me from an auditing perspective, as it's all system-driven, and cannot be altered.
It provides the easiest way to integrate with third-party applications for data exchange between systems.
The consistent integrations and real-time data analytics in SAP ERP significantly enhance the decision-making process by facilitating follow-ups and action points.
SAP ERP is particularly strong in manufacturing, from production planning to plant maintenance, then Material Management itself, and managing warehouse management and inventory control.
SAP ERP has impacted our organization positively because it is highly customizable to build any process we have in our companies and to write programs.
 

Categories and Ranking

PeopleSoft
Ranking in ERP
9th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
85
Ranking in other categories
Activity Based Costing Software (4th), Benefits Administration (3rd), Talent Management (5th), Demand Management (2nd), Talent Acquisition (4th)
SAP ERP
Ranking in ERP
2nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
107
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2025, in the ERP category, the mindshare of PeopleSoft is 2.5%, up from 2.4% compared to the previous year. The mindshare of SAP ERP is 17.0%, down from 21.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Market Share Distribution
ProductMarket Share (%)
SAP ERP17.0%
PeopleSoft2.5%
Other80.5%
ERP
 

Featured Reviews

UshaKatyal - PeerSpot reviewer
A mature solution that needs right implementation
I think PeopleSoft HR is pretty good and very mature. The people who built PeopleSoft now work on Workday. Workday has asked me to join them as an employee a few times, but I don't take anyone's employment because Workday isn't very user-friendly. With PeopleSoft, you can do a lot. Oracle now bundles PeopleSoft and calls it Oracle Cloud, but the programs are the same. Recruiters often don't know this and say you're not qualified if you don't have Oracle Cloud experience. However, Oracle has just put PeopleSoft in the cloud and packaged it as Oracle Cloud. Overall, if the solution is implemented correctly, it runs very smoothly. I think people shouldn't customize it. They should use it as is and try to adapt to it. Many people didn't understand PeopleSoft at first. For example, during COVID, some companies hired offshore people who didn't know what they were doing and messed everything up. You need to know the rules and regulations of the country where you're implementing the tool because every country has different rules for HR, benefits, and payroll. Canadian payroll differs from US payroll, but they're on the same platform in the solution. It's a very mature system, but people prefer newer options like Oracle Cloud. I was also involved with SAP S/4HANA. I don't think it's good for the government sector because government workers are a bit lazy about technical things. I understand S/4HANA because I have a technical background. It has a different structure, while PeopleSoft has more of a file and table structure, which is easier. If the tables are set up wrong, things go wrong. But if you know how to set it up correctly, it runs smoothly, and you can adjust it if needed. The problem is that companies are hiring big consulting firms that want money. They hire offshore people who don't know the country's rules and do programming. If you buy a package and still have to do custom programming, why buy the package at all? These days, I'm doing a lot of business process reengineering for people because they don't know how to implement it correctly. If you implement it right, you can reduce manual work. However, it depends on change management and how senior management handles it. It works fine if you implement the tool on-site or hybrid, not cloud and do it correctly. But in a cloud situation, there are problems. Many countries change their payroll and benefits rules often. With the cloud, you can't easily change things. You have to ask the company to make changes, which costs much money. People who don't want an IT department go for the cloud. But I've seen many companies fail with the cloud. The cloud is just everything packaged together. Your data sits in someone else's cloud, and you must accept whatever they do. Payroll is very sensitive. If payroll is wrong, the whole company suffers. I've worked on the financial and school sides, too. I'm comfortable with the tool if it's implemented correctly. But many companies don't implement it right, which is why they might say it is too much. I did a big project for an oil and gas company. I was a program control manager with 51 people under me. We used Oracle, but Oracle isn't as good as PeopleSoft for payroll. If the solution is implemented correctly, it's fine. But you need the right implementer. Big consulting firms often give wrong information and use inexperienced people. For maintenance, PeopleSoft sends updated rules to new tables at year-end. You compile the new tables and start the new year. But you need to know which changes apply to your country. I talk to many senior PeopleSoft people and always get LinkedIn messages about business opportunities. I now help about 50 clients when they have problems, but I'm not traveling. If you know the HR and payroll business well, you can implement anything - PeopleSoft, Oracle, or S/4HANA. I've done all of these. S/4HANA is more complicated and technical. It's similar to an old software called IDMS. You have to be very technical, and if you don't do it right, it won't work. I rate the overall solution a seven out of ten.
Achmad Dimyati - PeerSpot reviewer
Long-term adaptation and evolution meets changing technology trends
SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.
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Top Industries

By visitors reading reviews
Government
10%
Manufacturing Company
9%
University
8%
Comms Service Provider
8%
Manufacturing Company
15%
Computer Software Company
10%
Retailer
7%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business27
Midsize Enterprise16
Large Enterprise50
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise30
Large Enterprise76
 

Questions from the Community

What are the differences between Oracle HCM Cloud and PeopleSoft?
Although both are solutions to manage HR, their differences make each one suitable for different companies. Oracle Cloud HCM is a platform for connecting all human resource processes in your organ...
What do you like most about PeopleSoft?
I use the reporting feature occasionally to check for potential improvements in timesheets. We have integrated it with Power BI.
Is Anaplan better than SAP ERP?
There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time co...
What do you like most about SAP ERP?
The solution has made the most significant impact on our human resources function, specifically in HR operations and HR analytics. One feature of SAP ERP that I found most valuable is its use of co...
What needs improvement with SAP ERP?
SAP ERP is fine as it is at the moment. It is difficult to comment on improvements for this version. I know HANA has improved regarding user interface and other functions, but we don't use that par...
 

Comparisons

 

Overview

 

Sample Customers

BMI Healthcare, Lone Star College System, Jefferson County Public Schools, Griffith University, Los Rios Community College District, Tervita Corporation, INFRA S.A. de C.V., ICF Habitat, Central Washington University, Tech Mahindra Limited, Cognizant Technology Solutions, Stanford Childrens Health
B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
Find out what your peers are saying about PeopleSoft vs. SAP ERP and other solutions. Updated: September 2025.
869,952 professionals have used our research since 2012.