SAP SuccessFactors and UKG are both competitive HCM solutions aimed at enterprise clients. SuccessFactors stands out due to its superior SAP integration and advanced talent management features, while UKG provides robust payroll and workforce management tools at a more competitive price point.
Features: SuccessFactors excels with seamless SAP ecosystem integration, offering flexible module implementation, AI-driven recruitment, and comprehensive analytics. UKG is distinguished by its robust time management, effective payroll integration, and employee self-service features.
Room for Improvement: SuccessFactors needs to advance its built-in analytics and simplify integrations between recruitment and payroll, along with offering more customization and localization. In contrast, UKG should focus on streamlining system administration and enhancing advanced scheduling.
Ease of Deployment and Customer Service: SuccessFactors supports various deployment models but faces criticism over inconsistent technical support. UKG's deployment, especially in public clouds, is complemented by effective customer service, contributing greatly to user satisfaction.
Pricing and ROI: SuccessFactors has a high premium pricing model that reflects its extensive features, offering long-term ROI but higher initial costs. UKG appeals with competitive pricing, offering strong ROI, particularly with payroll efficiencies and comprehensive support.
SAP SuccessFactors is a valuable human resource management system (HRMS) solution that streamlines numerous HR tasks and activities, such as payroll, talent management, and people processes, to help make the entire HR process run more smoothly and improve the overall employee experience. It is primarily developed to meet the needs of enterprise-class organizations. SAP SuccessFactors can also help users to boost business processes and achieve desired outcomes.
SAP SuccessFactors is cloud-based and built as a Software as a Service (SaaS) tool. It can integrate seamlessly with any existing ecosystem. This solution can easily be accessed from any web browser, from any location, with any device.
SAP Success Factors Key Features
Reviews from Real Users
“We are using it for a lot of things: HR, performance management, and learning management. There are a lot of features embedded in SuccessFactors. We recently implemented a learning platform that employs the individual staff to actually manage their own learning. They can do it at their own pace. SuccessFactors allows you to manage your team, have calibration for promotion, and you can generate reports and see how you're doing.” - Alaba O., IT Asset Management Lead at Dangote Industries Limited
“SuccessFactors Talent Management tools help us in managing the entire employee journey. HR and managers can use the succession and development tool to create career paths and staff development plans. When combined with the learning tool, these development objectives can help employees gain the skills they need to advance their careers within the company.” - Yamen Z., SAP Project Manager at a manufacturing company
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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