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BambooHR vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.0
BambooHR's customer service is praised for competence and friendliness, though location-based response delays and minor improvements are noted.
Sentiment score
7.6
SAP SuccessFactors customer service experiences vary, with efficiency issues in urgent cases and a need for technical improvement.
 

Room For Improvement

Sentiment score
4.0
BambooHR users request better Slack integration, flexible appraisals, refined reporting, multilingual support, and improved user control and workflows.
Sentiment score
4.7
SAP SuccessFactors requires better analytics, integration, UI, localization, flexible pricing, and advanced mobile features to compete effectively.
 

Scalability Issues

Sentiment score
5.5
BambooHR supports growth, but experiences with scalability vary, particularly for large teams or specific features like reporting.
Sentiment score
7.7
SAP SuccessFactors is scalable, effectively supporting large companies with cloud infrastructure, though some modules have limitations.
 

Setup Cost

No sentiment score available
BambooHR offers competitive pricing with scalable options, appreciated for value and service compared to other HR systems.
No sentiment score available
SAP SuccessFactors offers a comprehensive suite but is costly, suited for medium to large enterprises with flexible pricing options.
 

Stability Issues

Sentiment score
8.5
BambooHR is highly stable, with rare downtimes and minor lags, maintaining reliable performance and positive user satisfaction.
Sentiment score
7.9
SAP SuccessFactors is generally stable, with occasional regional challenges primarily related to data centers and integration.
 

Valuable Features

Sentiment score
8.4
BambooHR provides user-friendly HR management with customizable features, efficient recruitment, performance modules, and extensive integration capabilities.
Sentiment score
7.8
SAP SuccessFactors excels in HR management with integration, customization, AI features, and collaboration, ensuring flexibility and usability.
 

Categories and Ranking

BambooHR
Ranking in Talent Management
10th
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
Benefits Administration (9th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
93
Ranking in other categories
Talent Acquisition (1st), Global Payroll (2nd)
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of BambooHR is 2.8%, up from 2.2% compared to the previous year. The mindshare of SAP SuccessFactors is 23.3%, up from 21.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

ROCHELLE RAMOS - PeerSpot reviewer
HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation
The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information. They can look up their benefits, update their information and review documents. We also use Bamboo to store job descriptions, employee manuals and other pertinent information.
Wael Elsagh - PeerSpot reviewer
Offers many useful modules and integrations, and helps companies adhere to best practices
The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus. Another positive for SuccessFactors is how it provides pre-defined best practices for building the solution, with plans that take you from A to Z directly. You don't need to build anything from scratch when you're using their implementation best practices for configuring the system. Within these best practices, you also have a range of options for customization, such as with the Metadata Framework (MDF) and the Business Rules feature where you can create various conditions when it comes to managing customers.
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816,636 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
6%
Educational Organization
49%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
BambooHR's reporting tools were not the best I've used, but they're good. There are some limitations in terms of customized reports, as opposed to ADP, for example. The only thing that could have b...
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

No data available
SuccessFactors
 

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Overview

 

Sample Customers

Stance, SoundCloud, Reddit, Shopify, 99designs, Stitcher, Disqus, Beans & Brews, Stacy and Witbeck, Vino Farms, MokiMobility, SecurityMetrics
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about BambooHR vs. SAP SuccessFactors and other solutions. Updated: November 2024.
816,636 professionals have used our research since 2012.