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DarwinBox vs SAP SuccessFactors comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DarwinBox
Ranking in Talent Management
19th
Ranking in Cloud HCM
14th
Ranking in Talent Acquisition
11th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
HR Analytics Software (8th)
SAP SuccessFactors
Ranking in Talent Management
1st
Ranking in Cloud HCM
1st
Ranking in Talent Acquisition
2nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
93
Ranking in other categories
Global Payroll (2nd)
 

Mindshare comparison

As of April 2025, in the Cloud HCM category, the mindshare of DarwinBox is 3.4%, up from 2.1% compared to the previous year. The mindshare of SAP SuccessFactors is 21.7%, down from 22.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

SHANOOPCHATHOTH PARAMBIL - PeerSpot reviewer
Enhancing attendance and leave management but needs better performance customization
Our primary use case for DarwinBox includes managing attendance, payroll-related tasks, and employee appraisal cycles DarwinBox has provided a significant return on investment for our finance team. Managing payroll and attendance manually would require more team members, so using DarwinBox…
Marissa Schwan - PeerSpot reviewer
Easy to deploy, stable, and scalable
SuccessFactors has a best practices model for HR across the board, but there are multiple industries. For example, the pharmaceutical, engineering, and professional services industries may have different processes based on their business requirements and operations. SAP and Workday have one approach across industries. As employee experience becomes increasingly important, the kind of employees appointed in an engineering environment, a pharmaceutical environment, and a professional service environment are very different, meaning their experience touchpoints may differ and require adjustments. SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in. As a company, we have 118,000 followers on LinkedIn, and the unemployment rate in South Africa is quite high, at more than 30 percent. When we advertise a job, the number of CVs and applications we receive from people who want to work for us is overwhelming, we can get up to 600 CVs for a single vacancy. To make the process more efficient, we need to use artificial intelligence to identify the key elements of the job profile and match them to the CVs of the applicants. The pre-selection questions are helpful in reducing the number of applicants, but they don't measure the suitability of the CVs and profiles. This is something that needs to be built into the system, but it doesn't currently exist in the market. We have a good pre-selection program, but it doesn't take into account experience, qualifications, professional memberships, work experience, or critical performance indicators. We have enough information from CVs and LinkedIn profiles for the system to match the vacancy profile with the applicant's information and rank them from most suitable to least suitable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are organogram and position-based mapping."
"The solution that we used previously was very complex. As a result, without referring to the manuals and consulting an expert, it was difficult for a newly hired employee to navigate the platform. However, this is not the case with Darwinbox. It has a very intuitive user interface, and anyone can use it and implement it without having to use a guide or a walk through process. It's very simple."
"The leave-related modules are comprehensive, offering built-in functionalities for optional leaves."
"In our company, we use DarwinBox to maintain the data of our employees and for recruitment purposes."
"This solution provides up with an easy way to on/off-board staff, as well as actioning internal transfers."
"It is a scalable solution. I would rate it a ten out of ten."
"Overall, it's excellent performance management."
"The cloud security and the correct features for payroll calculations, once issues are resolved, are valuable aspects of this product."
"The solution is scalable. We have about 1,300 people using the solution."
"The solution is very intuitive. Many of the things we need to do are easily accessible."
"This solution can be used for reporting related to employee information and contacts"
"SAP SuccessFactors, in my opinion, is the best cloud-based HR solution tool for any size business."
 

Cons

"Like most software, it has a base version, the vanilla, out-of-the-box version, and customization is required to match it to the unique processes of each company. The Darwinbox team seems to be having difficulty with the customization process. They have to be a little more mature to customize it as per every company's need."
"DarwinBox is not a stable solution...DarwinBox is not a scalable solution."
"The solution's API integration with third-party applications should be improved."
"Customization in performance management is cumbersome."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"Some of the screens aren't that user-friendly, older employees especially have a hard time with it. They have some problems with it."
"The solution needs more localization, especially for the Middle East and Russia."
"There are a few features that are missing. There are specific features on the HTM, such as telecom safety, that just isn't there. It's not a very detailed solution in that sense. However, it is maybe not expected to have those kinds of features on the surface level of the product."
"Its overall integration and user experience can be improved. SuccessFactors is a system that is built out of three different systems. The elements part was bought from Plateau, and the original performance dialogue was built by SuccessFactors itself. After that, SAP bought it, and it hasn't improved in the last few years. SuccessFactors is a perfect tool if you use it the way it is meant to be, but if you start building custom sessions and try to use it differently, then it is a total mess. It is not agile. It is like an old Mastodon truck or whatever. We don't have the Employee Central and Competence Management modules. Our company made the choice to not implement the Employee Central module. We also didn't implement the Competence Management module. We use the learning module to do some competence management, but I am not that fond of it. It would have been best to have the whole suite. SAP should never sell this without selling the whole suite because it just doesn't work. The biggest gain for me would be having the possibility of doing strategic personnel planning and managing internal mobility. If it could be used for social purposes, such as creating communities and connecting with media channels, that would be perfect. It should also have the possibilities for local admin and agile product development."
"There are some limiting aspects to this product."
"SuccessFactors should consider building their best practices around critical industries to help companies become more differentiated in the markets they operate in."
"The Onboarding module must be improved."
 

Pricing and Cost Advice

"My company makes some yearly payments towards the licensing costs attached to DarwinBox."
"Compared with SuccessFactors, there is no major difference in DarwinBox's cost."
"The solution is on the expensive side but is definitely worth the money."
"The price of the solution depends on too many factors to provide an estimate. However, the price of SAP SuccessFactors is competitive."
"If you go by best practices and do it right from the outset, the setup won't be a costly endeavor. In terms of setup, there is a lot of flexibility compared to three years ago."
"It could be cheaper."
"The product is expensive. The product is worth the money you pay for it."
"It is not cheap, but it is reasonable."
"We are on an annual subscription to use SAP SuccessFactors. The pricing model is something that they could restructure a bit better. If it was based differently on the type of usage it would help."
"The pricing for SuccessFactors is ridiculously high, and there are costs in addition to the license fee for some features."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
Financial Services Firm
10%
Manufacturing Company
8%
Educational Organization
51%
Computer Software Company
6%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about DarwinBox?
The most valuable features of the solution are organogram and position-based mapping.
What needs improvement with DarwinBox?
Customization in performance management is cumbersome. Processes like six-month appraisals lack easy configurations, and any significant customization requires working with vendors.
What is your primary use case for DarwinBox?
Our primary use case for DarwinBox includes managing attendance, payroll-related tasks, and employee appraisal cycles.
What are the biggest differences between Workday, Oracle Cloud and SAP SuccessFactors?
Differences between Workday, Oracle Cloud,w and SAP SuccessFactors:w Oracle: "simple interface and deep customization to suit the purpose." SAP: Multiple functionalities that increase process effi...
What is better, SAP HCM or SAP SuccessFactors?
When it comes to user experience, SuccessFactors is unquestionably superior, as it provides end users with a new experience and an advanced user interface. Additionally, the entire concept of SF is...
What do you like most about SAP SuccessFactors?
The tool is easy to use for performance management. We haven't experienced any issues with SAP SuccessFactors for performance management, which is great. However, since we're still learning to use ...
 

Comparisons

 

Also Known As

No data available
SuccessFactors
 

Overview

 

Sample Customers

Myntra, GVK BIO, Bisleri, Times Internet, Delhivery, Aarti
City of Cape Town, ADAMA Agricultural Solutions Ltd., TransAlta Corporation, Keolis, PT XL Axiata Tbk, National Football League (NFL), Plan International, Yoh, A Day & Zimmermann Company, China Talent Group (CTG TMO), Umicore S.A., Butterfield Bank, Skril
Find out what your peers are saying about DarwinBox vs. SAP SuccessFactors and other solutions. Updated: March 2025.
842,767 professionals have used our research since 2012.