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BambooHR vs UKG comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
8th
Ranking in Talent Management
9th
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
UKG
Ranking in Benefits Administration
4th
Ranking in Talent Management
5th
Ranking in Cloud HCM
5th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Employee Scheduling Software (1st), Employee Time Tracking Software (2nd), HR Analytics Software (1st), Talent Acquisition (5th)
 

Mindshare comparison

As of March 2025, in the Cloud HCM category, the mindshare of BambooHR is 2.9%, up from 2.2% compared to the previous year. The mindshare of UKG is 5.3%, down from 5.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"The product is user-friendly."
"It enables us to manage the system ourselves. We don't need an additional team to do a lot of maintenance and add the things that we want."
"We use the tool for various functions, including payroll, HR, recruiting, onboarding, and workforce management. We've implemented all these modules across all the clients I've worked with."
"The tool improved employee onboarding efficiency, especially in healthcare, where timely onboarding is crucial. This change directly impacted retention rates positively. It was a massive project that involved various teams working together. It took about a year to revamp the entire process and ensure compliance. However, once implemented, it improved employee satisfaction by saving them two whole days in the onboarding process."
"The product's most valuable feature is the ability to establish connectivity between the front and the back end, particularly the single point of data entry, to minimize mistakes."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The setup process is straightforward."
"I like UKG's integration."
 

Cons

"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"We cannot add more questions to the assessments if we want to."
"BambooHR needs to have more flexibility around performance management."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"The UI needs improvement because it needs to be more user-friendly."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"It would be useful to have the possibility to assign a task to the different users within the software."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
"The tool needs improvement on the configuration side."
"I would like the capability to use UKG as a single platform without the need to alternate between systems."
"The system is slow sometimes."
"The platform's features need enhancement while being used as a recruiting tool."
"The navigation on the screen could be better. Sometimes, I have to dig a little bit deep to find what I need. Everything is there. It just needs to be a little bit smoother."
"The solution could use better reporting with standard reports. We use the Cognos platform in BI for a lot of our reporting. However, they need to have more robust standard reporting available to their user base."
 

Pricing and Cost Advice

"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
"The pricing depends on the number of licenses we buy."
"The platform is not affordable but also not the most expensive."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
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Top Industries

By visitors reading reviews
Comms Service Provider
11%
Computer Software Company
11%
Financial Services Firm
9%
Manufacturing Company
8%
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Manufacturing Company
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space o...
What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

No data available
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

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Find out what your peers are saying about BambooHR vs. UKG and other solutions. Updated: February 2025.
842,296 professionals have used our research since 2012.