Try our new research platform with insights from 80,000+ expert users
BambooHR Logo

BambooHR pros and cons

Vendor: BambooHR
4.1 out of 5
320 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

BambooHR has valuable leave management features that integrate with performance management tools and automatic calculation of annual leave days.
BambooHR provides a scalable and regularly updated cloud deployment which enhances continuous improvement from user feedback.
BambooHR offers a wide partner network and an open API facilitating numerous integrations which supports growth and user adoption of connected services.
Employees have self-service access to manage their own profiles and information, which is useful for data management and autonomy.
Technical support for BambooHR is highly responsive and user-rated, helping address issues promptly and efficiently.

CONS

More options for approvals and workflows are desired.
Timesheets are limited for hourly employees and need better features.
Managing leave should allow transferring remaining days to the following year.
BambooHR lacks the ability to transfer employees between companies with separate setups.
Integrations with local payroll systems, especially a local Canadian payroll module, could be improved.
 

BambooHR Pros review quotes

EG
Oct 28, 2020
Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release.
Vineeth John - PeerSpot reviewer
May 21, 2024
It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system.
Chloe Livadiotou - PeerSpot reviewer
Dec 6, 2022
BambooHR is accessible to users who aren't good with technology. If you don't have an IT background, you can easily find information about any employee.
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AM
May 9, 2023
The solution's technical support is super responsive and helpful. I rate the technical support a ten out of ten.
Francesca Theodorou - PeerSpot reviewer
Apr 27, 2022
The scalability of BambooHR is good.
Gerald Chioke - PeerSpot reviewer
Jul 7, 2023
I can easily go to BambooHR to search for any staff member in the company.
ROCHELLE RAMOS - PeerSpot reviewer
Dec 9, 2022
The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information.
Carlos Ãgueda - PeerSpot reviewer
Aug 11, 2023
The product is user-friendly.
Maria Ste. - PeerSpot reviewer
Dec 5, 2022
This is a scalable solution. We have not experienced any issues.
Jovana Pavlovic - PeerSpot reviewer
May 18, 2022
I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You know at every point how many days of annual leave are you left with and how many are on hold.
 

BambooHR Cons review quotes

EG
Oct 28, 2020
It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that.
Vineeth John - PeerSpot reviewer
May 21, 2024
The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module.
Chloe Livadiotou - PeerSpot reviewer
Dec 6, 2022
The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work.
Learn what your peers think about BambooHR. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
AM
May 9, 2023
There are some issues with the job tab under my info where you add the salary.
Francesca Theodorou - PeerSpot reviewer
Apr 27, 2022
In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions.
Gerald Chioke - PeerSpot reviewer
Jul 7, 2023
The UI needs improvement because it needs to be more user-friendly.
ROCHELLE RAMOS - PeerSpot reviewer
Dec 9, 2022
I would like to be able to export some documents into PDFs a little easier. Right now, only HR can update the training record and as you scale your company, managing the system can be manual and time consuming.
Carlos Ãgueda - PeerSpot reviewer
Aug 11, 2023
We cannot add more questions to the assessments if we want to.
Maria Ste. - PeerSpot reviewer
Dec 5, 2022
If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.
Jovana Pavlovic - PeerSpot reviewer
May 18, 2022
BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year.