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ADP Workforce Now vs BambooHR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Workforce Now
Ranking in Benefits Administration
10th
Ranking in Talent Management
13th
Ranking in Cloud HCM
12th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
HR Analytics Software (6th)
BambooHR
Ranking in Benefits Administration
8th
Ranking in Talent Management
9th
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Cloud HCM category, the mindshare of ADP Workforce Now is 1.1%, down from 1.9% compared to the previous year. The mindshare of BambooHR is 2.9%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
Ram-Mohan - PeerSpot reviewer
Pre-built adapters simplify CI/CD processes but monitoring improvements are needed
If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable feature to me is performance management because we just started using that."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"The most valuable features are the reporting and benefits piece."
"It is a scalable solution."
"The scalability of BambooHR is good."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information."
"I can easily go to BambooHR to search for any staff member in the company."
"The product is user-friendly."
"The performance goals and personal features of every employee with the dashboard is most valuable."
"Leave management is the most valuable as they all started with leave management and then progressed to performance management. Of course, employee profiles are central to everything. It is also very easy to use. Customers get on board with it very quickly. One of the selling points for BambooHR is that they have a very wide partner network. There are lots of other partners that have integrations with BambooHR. They have an open API. This is one of the things that is driving its growth because lots of people and companies are literally just building integrations of BambooHR to ride the wave. If you have an integration with BambooHR, you get sales. People are more likely to choose your product because they've already chosen BambooHR. That's how it is happening. It is a cloud deployment, so there is only one version. They do the updates every month, and because of this, you are encouraged to send them feedback all the time. You never know. Your feature may be included in the next release."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
 

Cons

"The complexity is the key challenge with a tool like ADP ."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"Its benefits portal could be user-friendly."
"The ease of developing and creating reports could definitely use some improvement."
"There are some issues with the job tab under my info where you add the salary."
"It would be good to include more options for approvals and workflows. They are deliberately not the most sophisticated version of anything that they do, but it is like 80/20. They hit the vast majority of all the needs, but I have started to run up against the limits of their functionality. It has forced me to start paying attention to the marketplace or sending feedback to BambooHR. Clients are still happy though. Timesheets is a new area in which they're slowly expanding. It is currently very limited, but it meets the needs of standard nine-to-five salary employees who just want to be able to key in their time, have it approved, and then pushed off to payroll. It does not have any of the bells and whistles that an hourly employee or hourly worker might need. That is one area that is currently limited, but they have integrations with some of the best companies that do that."
"We cannot add more questions to the assessments if we want to."
"In the BambooHR performance management annual evaluations we have some limits to the questions. We can only add four extra questions, and they already have three basic questions, this is not easy for us. We would like to have more flexibility with the questions."
"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year."
"The performance could be improved. When you save some documents, it takes longer to store them in BambooHR's systems than it used to. Something needs to be upgraded or fixed in the code. Alow, we provide services to other companies, so Bamboo isn't able to help us in many areas because of the way we work."
 

Pricing and Cost Advice

"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"I give the pricing a seven out of ten."
"The solution is expensive and everyone complains about the price."
"It is expensive."
"The solution is expensive."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"It was definitely cheaper than some of the larger systems."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."
"We pay a monthly subscription to use the solution. The subscript model is based on how many employees we have active."
"I rate the tool's pricing an eight out of ten."
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Financial Services Firm
10%
Manufacturing Company
8%
Recruiting/Hr Firm
8%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
BambooHR's reporting tools were not the best I've used, but they're good. There are some limitations in terms of customized reports, as opposed to ADP, for example. The only thing that could have b...
 

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