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ADP GlobalView Payroll vs ADP Workforce Now comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.5
ADP Workforce Now is scalable for medium businesses but faces challenges with large, multinational organizations and international adaptability.
 

Valuable Features

No sentiment score available
Sentiment score
8.5
ADP Workforce Now offers customizable payroll, HR integration, and analytics, requiring minimal IT support with easy integration via ADP Marketplace.
 

Room For Improvement

No sentiment score available
Sentiment score
4.4
ADP Workforce Now requires enhancements in modules, support, navigation, international payroll, and user interface for better usability.
 

Stability Issues

No sentiment score available
Sentiment score
8.9
ADP Workforce Now is generally stable, with minor issues resolved by technical support and acknowledged room for improvement.
 

Customer Service

No sentiment score available
Sentiment score
8.5
ADP Workforce Now's customer support experiences vary, with issues in consistency and response times, prompting some users to upgrade.
 

Setup Cost

No sentiment score available
No sentiment score available
ADP Workforce Now pricing is high, adjusted by company size and usage, with mixed reviews on value and support.
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
ADP Workforce Now
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Benefits Administration (8th), Talent Management (9th), Cloud HCM (9th), HR Analytics Software (3rd)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 9.2%, up 6.5% compared to last year.
ADP Workforce Now, on the other hand, focuses on Cloud HCM, holds 1.3% mindshare, down 1.8% since last year.
Global Payroll
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Manufacturing Company
15%
Financial Services Firm
14%
Computer Software Company
14%
Recruiting/Hr Firm
7%
Financial Services Firm
11%
Computer Software Company
10%
Recruiting/Hr Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see if there is a way to get reports to run quicker, but it is something related to ...
What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
 

Also Known As

ADP GlobalView HCM
No data available
 

Learn More

 

Overview

 

Sample Customers

Global Talent for Celestica
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about ADP GlobalView Payroll vs. SAP SuccessFactors and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.