UKG and ADP Workforce Now are both competitive in the HR and payroll software category. UKG appears to have an edge in integration and user experience, while ADP Workforce Now stands out in reporting and payroll processing capabilities.
Features: UKG offers strong integration capabilities, customization, and a unified experience across applications that benefit seamless operations. It excels in handling employee data management and payroll integration. ADP Workforce Now is recognized for its powerful BI capabilities and robust payroll processing. The solution provides custom reporting and flexible integration options, satisfying users with its comprehensive reporting tools.
Room for Improvement: UKG users have noted that customer support could be more responsive, especially regarding complex implementations and system integrations. There is also a demand for improved reporting functionalities and support services. ADP Workforce Now needs stronger international capabilities and more intuitive reporting tools. Inconsistencies in technical support and customer services highlight a need for better staff training.
Ease of Deployment and Customer Service: UKG offers deployment across Private, Hybrid, and Public Clouds, providing flexibility. However, customer service is inconsistent, with delays being common. ADP Workforce Now is deployed on both Public and Private Clouds, known for reliable technical support, but with variable customer service quality. Users appreciate ADP's consistent technical support, while UKG's customer service is seen as comprehensive but requires improvement in certain areas.
Pricing and ROI: UKG's pricing models are often perceived as high but justified by its functionality and configurability. Users see value in integration and global scalability, despite high initial costs. ADP Workforce Now's usage-based pricing can increase with a growing workforce, but its flexible, packaged solutions offer cost efficiency. Both platforms have difficulty in measuring ROI; UKG is noted for cost-saving through process efficiency, while ADP is recognized for productivity gains from better accuracy and reporting capabilities.
ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.
ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal administrator, you customize the site and control what employees can view and do. You can design your site's theme, set approval and notification processes, and manage security groups.
ADP Workforce Now includes these useful capabilities:
ADP Workforce Now Features
ADP Workforce Now has many valuable key features. Some of the most useful ones include:
At UKG, our purpose is people — real people with real challenges, and a simple request. Help me keep my employees productive, connected, and happy. So that’s what we did.
We’ve created an unmatched suite of HR and workforce management solutions, backed by our people who care about yours. Our solutions deliver global workforce experiences that truly reflect the connection between life and work today. That means insights are deeper. Work is easier. And interactions are more meaningful.
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