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ADP GlobalView Payroll vs UKG comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP GlobalView Payroll
Average Rating
7.4
Number of Reviews
3
Ranking in other categories
Global Payroll (3rd)
UKG
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
125
Ranking in other categories
Benefits Administration (4th), Talent Management (5th), Employee Scheduling Software (1st), Cloud HCM (5th), Employee Time Tracking Software (3rd), HR Analytics Software (1st), Talent Acquisition (5th)
 

Mindshare comparison

While both are Human Capital Management solutions, they serve different purposes. ADP GlobalView Payroll is designed for Global Payroll and holds a mindshare of 9.3%, up 7.7% compared to last year.
UKG, on the other hand, focuses on Cloud HCM, holds 5.5% mindshare, down 5.7% since last year.
Global Payroll
Cloud HCM
 

Featured Reviews

Prashant Shetty - PeerSpot reviewer
A tool to help manage global payroll that needs to improve the area of customization after its implementation
Scalability-wise, I rate the solution a six out of ten. With ADP GlobalView Payroll, if I have to scale up the operations, one of the practical challenges I would like to highlight here is that in the post-implementation phase, if there are any new system enhancements or customization requests, it takes a lot of time to work with ADP to implement such changes. In the present time, every business has to operate in an agile manner, but I think that when it comes to the area revolving around change and control, there is a cost involved in ADP, and it comes as part of ADP's global contract. Most of the time, users may find that the prices quoted are not reasonable to justify the efforts involved from ADP's end. Most of the companies that fall under the category of Fortune 100 use ADP GlobalView Payroll, especially in the APAC region and Europe. The good thing with ADP GlobalView Payroll is that its system can be integrated with any HR system, like Workday or SAP SuccessFactors, since the integration is very seamless because many companies use global HR systems.
Lonnie Fluck - PeerSpot reviewer
Helps us establish system front-end and back-end connectivity, but the recruiting features need improvement
I used UKG to track applicants and create job descriptions. We built the electronic onboarding system to be used nationwide and created a path to integrate with the backend The product's most valuable feature is the ability to establish connectivity between the front and the back end,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If someone wants a good payroll system with a good presence in the APAC region and Europe, then without a doubt, ADP GlobalView Payroll falls at the top of the list of best tools."
"Scalability-wise, I rate the solution a ten out of ten."
"Good solution if you want simple, static systems."
"The setup process is straightforward."
"The employee self-service feature is most valuable. This is the restaurant industry, and they have a mobile app that allows employees to go in and manage their data. So, employees can manage direct deposit accounts, emergency contacts, and other things in the app. That's definitely the biggest benefit."
"The solution's employee experience is pretty good."
"The solution has improved our organization by helping us cut hours and lessen our labor force. It saved us probably over $100,000 in just the last couple of years."
"The solution's UI is good. Also, it is very easy to use."
"UKG allows us to customize our home screen so that we can easily monitor important items on a daily basis."
"The most valuable feature is being able to get time management reports which break out reclassified jobs and departments to separate areas of the company. This allows for better tracking of hours spent in certain jobs and where more hours may be needed."
"I like UKG's integration."
 

Cons

"The portal where employees log in to check their weekly tax statements is called ADP ESS, an area where improvements are needed."
"Projects tend to take longer because ADP wants to manage everything."
"With big companies, it takes a long time to run when it comes to the reporting part."
"I would like to see more functionality in the next release to be able to get hours and dollars per calendar month rather than just by payroll in the Business Intelligence reports."
"Reporting is always a hurdle for any user just because it is so extensive. They provide a lot of out-of-the-box reports, but it is something that you always need to work on because you need more advanced writing of reports."
"UKG has complex clock-in and clock-out features. It changes things too often, and it feels like the tool is constantly changing things without testing before implementing changes in production. Additionally, it doesn't communicate these changes very well."
"The product's integration features need improvement."
"One area where UKG could improve is in its ability to understand its own competency and then work hard to improve it."
"Certainly, the time and attendance and the payroll integration need a lot of work. They are disjointed pieces, and they don't work smoothly together. That's the main drawback."
"The platform's features need enhancement while being used as a recruiting tool."
"The solution could improve by simplifying it even more core reports, such as more sample reports, more generic reports that you can edit and improve on yourself."
 

Pricing and Cost Advice

"If users consider the license of the solution, then it is an expensive tool."
"I believe that ADP GlobalView Payroll is an expensive solution."
"The platform is not affordable but also not the most expensive."
"The pricing depends on the number of licenses we buy."
"If you're going for the full suite, it can be fairly pricey."
"UKG's pricing and licensing model involves ongoing expenses based on the number of employees paid. The initial implementation cost is low when UKG implements it directly. However, when partners handle the implementation, it becomes more expensive since partners don't receive the monthly recurring fees."
"I wasn't involved in the pricing part. I'm a user, and I believe it is based on the user count. One thing that is nice about Ultimate is that you can learn how to use the system without additional fees. The learning aspect is the life of a product, and the training was a huge reason why we went with Ultimate. We did have some integration costs. They were a part of the implementation because of the integrations to other systems that we included in our implementation."
"While I am unsure of the licensing cost itself, the total cost of implementation and licensing for a company with over 5000 employees would be around 6,00,000. So, there are additional costs beyond licensing."
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Top Industries

By visitors reading reviews
Manufacturing Company
18%
Financial Services Firm
15%
Computer Software Company
12%
Recruiting/Hr Firm
7%
Educational Organization
88%
Computer Software Company
1%
Healthcare Company
1%
Financial Services Firm
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ADP GlobalView HCM?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for ADP GlobalView HCM?
I believe that ADP GlobalView Payroll is an expensive solution.
What needs improvement with ADP GlobalView HCM?
With big companies, it takes a long time to run when it comes to the reporting part. Our company notified ADP to see if there is a way to get reports to run quicker, but it is something related to ...
What needs improvement with UKG?
Our company is testing the UKG Ready Mobile App, but there are some glitches. I feel that in the system when you log on to Kronos, UKG Dimensions, and UKG Workforce Central, we have different modul...
What is your primary use case for UKG?
I worked with UKG globally, assisting with its implementation in 59 countries. In my company, we use it for the timekeeping aspect offered, payroll purposes, and other stuff like that. It is used f...
 

Comparisons

 

Also Known As

ADP GlobalView HCM
UKG Pro, UKG Dimensons, UKG Ready
 

Overview

 

Sample Customers

Global Talent for Celestica
Tesla, Marriott, Yamaha, Aramark, Feeding America, Samsung, Sony Music, Dave & Buster's, Revlon