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ADP Streamline vs ADP Workforce Now comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ADP Streamline
Ranking in Benefits Administration
11th
Average Rating
8.4
Number of Reviews
7
Ranking in other categories
Global Payroll (4th)
ADP Workforce Now
Ranking in Benefits Administration
9th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
12
Ranking in other categories
Talent Management (12th), Cloud HCM (11th), HR Analytics Software (5th)
 

Mindshare comparison

As of February 2025, in the Benefits Administration category, the mindshare of ADP Streamline is 0.8%, up from 0.6% compared to the previous year. The mindshare of ADP Workforce Now is 2.9%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration
 

Featured Reviews

Abdul-Rauf - PeerSpot reviewer
Simplifies payroll processing and reduces the need for extensive marketing efforts while providing scalability, compliance, and excellent stability
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands localization for this service. Consequently, there is occasional confusion regarding whether a service falls under the standard category or is considered an add-on. I think there is a need for a deeper level of comprehension.
Vineeth John - PeerSpot reviewer
Custom reporting tool with field grabber, easy modules for recruitment and provides numerous options for integration
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-party vendor you can integrate that way. But the only issue is that because it's complex, there needs to be some sort of system, at least on the back end, for the admins to understand what leads to what. We expect AI to improve multiple things with HR processes. The most obvious and common one would be the self-service function for employees, like a chatbot to help with FAQs. We are also building an AI tool that can possibly help managers make better talent management decisions. This tool will pull from the performance management tool, the talent profile, and the reports that we generally have to score employees across all different dimensions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature was that everything was in one system."
"The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company."
"I like the reporting feature as it allows me to generate reports independently without relying on a payroll consultant."
"They are very strong in terms of having a central regional system. A regional person can see and monitor the calendar for each different country."
"The platform is on a private cloud that is fully secure with no way for hacker penetration."
"The most valuable features are the reporting and benefits piece."
"The most valuable feature to me is performance management because we just started using that."
"The way that ADP helped us improve our organization is by making the payroll process clean and efficient because if you make a mistake there, you're in big trouble."
"It is a scalable solution."
"In my day-to-day work, attendance tracking would be most important. That's because I have a really diverse group of employees, and I have a subset of younger folks who are struggling with their attendance. So, that's the thing that I'm most involved with currently."
"The most interesting feature for me on ADP is the custom reporting tool. It's got something called a field grabber, which makes it so much easier to generate your own custom reports simply by pulling tabs from any feature."
 

Cons

"Having more clear guidance on design and training would be beneficial."
"They could improve the service relationship manager (SRM), because they have an SRM which is not familiar with Simple."
"The UI could be improved to be a bit more modern or trendy because it looks old-fashioned compared to other systems."
"I think there is a need for a deeper level of comprehension."
"The report functionality is not as good as competitive products."
"I would like to see the payroll side improved and there are a few kinks that need to be worked out."
"Its benefits portal could be user-friendly."
"The complexity is the key challenge with a tool like ADP ."
"When I'm not working with the implementation team and I'm just talking to customer service or something, they're just not a lot of help. They don't understand how it works. They'll tell you to do something that I know would affect something else. So, it's less about the software and more about just training their folks to a higher level."
"The ease of developing and creating reports could definitely use some improvement."
 

Pricing and Cost Advice

"The amount we pay is not low, and it is not high. It is average."
"Our company had a standardized pricing model based on the number of employees."
"The solution is expensive."
"It is expensive."
"I give the pricing a seven out of ten."
"I know some of what we're currently paying. Most customers would say it's too high, but I don't have a comparison to know that."
"The pricing is expensive and I would say it is below average for the value it provides based on the high cost."
"The solution is expensive and everyone complains about the price."
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Manufacturing Company
10%
Computer Software Company
9%
Pharma/Biotech Company
6%
Financial Services Firm
11%
Computer Software Company
11%
Recruiting/Hr Firm
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ADP Streamline?
The advantage was that ADP Streamline was inherently designed to serve as a marketing engine for the company.
What needs improvement with ADP Streamline?
I believe there is room for enhancement in the scope of services. We encountered challenges at times in clearly defining it, particularly because the firewall domain is extensive and demands locali...
What is your primary use case for ADP Streamline?
We used it for our payroll processing needs. It was handled in-house, with data transmission occurring through the PPC tool.
What is your experience regarding pricing and costs for ADP Workforce Now?
The licensing is on the pricer side, given that there aren't a lot of other tools out there that are applicable, we just decided to go ahead with ADP anyway. I would definitely recommend ADP to oth...
What needs improvement with ADP Workforce Now?
The complexity is the key challenge with a tool like ADP because it has all the bells and whistles and all the key features you can possibly think of. If it isn't there, there's always a third-part...
 

Overview

 

Sample Customers

Lenovo, ConvaTec, Syngenta, Brady Corporation, Covidien, TomTom
Lawrence and Schiller, The Children's Center, The Kansas City Royals
Find out what your peers are saying about ADP Streamline vs. ADP Workforce Now and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.