Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
HRS Professional at a financial services firm with 501-1,000 employees
Real User
Top 10
2023-01-20T17:40:03Z
Jan 20, 2023
During integrations, it is always important to check progress and ensure the vendor's work aligns with your expectations. The solution is trying hard to be better. They have to go back to basics in order for them to be successful. Customer support is a basic need so you have to provide good support along with a great product. I rate the solution a six out of ten.
They have a great all-over HR tool, their HRIS module. It integrates really well with other systems, other ERP systems, making it very much like a hub and bespoke kind of application. By that, I mean data integrates very easily from ADP into your ERP system, like your general ledger for reporting capability. ADP Workforce Now is a cloud product and the deployment took around two and a half months. The advice I can give to others when it comes to this product is just to make sure that you approach your implementation carefully. You should involve the ADP technical team that helps you with the implementation. You should raise issues when they come up immediately. You should have a good test case environment and make sure you test it before you do a full deployment and have a good cutoff between your old system and your new system to avoid any reporting irregularities. Overall, I would rate the ADP Workforce Now solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.
ADP Workforce Now is a web-based, complete HR suite that integrates the essential payroll and human resource management procedures into a single database-driven platform. This safe and simple solution gives you everything you need to maximize your workforce and communicate with your staff.
ADP Workforce Now is designed specifically for your company's needs. As a result, the menus and menu selections you see will differ depending on your function and the services your firm uses. As a portal...
Overall, I would rate the solution an eight out of ten. It's got a lot of features. The reason I'm not giving it a full score is largely due to the complexity and the customer service.
The solution provides an excellent system. I rate it an eight out of ten.
During integrations, it is always important to check progress and ensure the vendor's work aligns with your expectations. The solution is trying hard to be better. They have to go back to basics in order for them to be successful. Customer support is a basic need so you have to provide good support along with a great product. I rate the solution a six out of ten.
They have a great all-over HR tool, their HRIS module. It integrates really well with other systems, other ERP systems, making it very much like a hub and bespoke kind of application. By that, I mean data integrates very easily from ADP into your ERP system, like your general ledger for reporting capability. ADP Workforce Now is a cloud product and the deployment took around two and a half months. The advice I can give to others when it comes to this product is just to make sure that you approach your implementation carefully. You should involve the ADP technical team that helps you with the implementation. You should raise issues when they come up immediately. You should have a good test case environment and make sure you test it before you do a full deployment and have a good cutoff between your old system and your new system to avoid any reporting irregularities. Overall, I would rate the ADP Workforce Now solution a 10, on a scale from one to 10, with one being the worst and 10 being the best.