BambooHR Reviews

Name: BambooHR
Brand: BambooHR
Rating: 4.1 (32 reviews)

4.1 out of 5

32 reviews
93% willing to recommend

320 followers

What is BambooHR?

BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.

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BambooHR is the #8 ranked solution in top Cloud HCM solutions, #9 ranked solution in top Benefits Administration solutions, and #11 ranked solution in top Talent Management solutions. PeerSpot users give BambooHR an average rating of 8.2 out of 10. Based on the analysis of the 32 most recent BambooHR reviews, the overall sentiment is positive, with a sentiment score of 7.0. BambooHR is most commonly compared to Workday: BambooHR vs Workday. BambooHR is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 12% of all views.

Helped 823,875 peers since 2012

Featured reviews

ROCHELLE RAMOS

Director, Human Resources at a construction company with 1,001-5,000 employees

The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information. They can look up their benefits, update their information and review documents. We also use Bamboo to store job descriptions, employee manuals and other pertinent information.

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Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

We used Payworks. Payworks is designed strictly for payroll. It's not really meant to be an HRIS tool because it doesn't allow for an employee profile, for example. You can't manage a lot of employee information, track training, recruitment, or any of that stuff. They've added an applicant tracking module, but it's still very basic. So adding BambooHR was very complementary to having it covered. The only problem was the two systems didn't talk to each other. It was a bit of a hassle for us to maintain the two systems, going back and forth and making sure the data was centralized when we made changes.

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Carlos Ãgueda

Operations Manager EMEA at a computer software company with 201-500 employees

The assessments must be improved. We cannot add more questions to the assessments if we want to. When I asked the HR team to do it, they said they spoke with BambooHR, and it is not possible to configure it. The assessment must be configurable. We should be able to add or remove questions for the employees or the peer reviews. The HR team also complains about the recruitment feature. We used to use the recruitment features, but we abandoned them because it was very limited.

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BambooHR mindshare

Product category:

As of December 2024, the mindshare of BambooHR in the Cloud HCM category stands at 2.7%, up from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud HCM

PeerAnalyst reports

Type	Title	Date
Category	Cloud HCM	Dec 17, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 17, 2024	Download
Comparison	BambooHR vs SAP SuccessFactors	Dec 17, 2024	Download
Comparison	BambooHR vs Workday	Dec 17, 2024	Download
Comparison	BambooHR vs SAP HCM	Dec 17, 2024	Download

Title	Rating	Mindshare	Recommending
Workday	4.1	18.0%	91%	55 interviews Add to research
SAP SuccessFactors	3.9	23.6%	85%	93 interviews Add to research

Valuable Features

BambooHR offers valuable features including time-off tracking, onboarding, document storage, and applicant tracking. Users appreciate its accessibility and customizability, allowing easy management of employee data, leave requests, and performance goals. Email alerts and automated processes enhance efficiency. The user-friendly interface and flexibility for international operations are also praised. Customizable permissions and reports add to its utility, while seamless information access and integration with partners contribute to its popularity.

"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."
"The tool's most valuable features are the recruitment module, performance module, and document storage."
"The product is user-friendly."

Room for Improvement

BambooHR requires enhancements in integration with apps like Slack and payroll systems, performance management flexibility, and user accessibility. Reporting needs refining, including custom options and effective date handling. Vacation and timesheet processes are cumbersome and could improve. Language support like a Spanish manual would benefit global teams. Improved data imports, task assignments, and tracking functions would enhance usability. Administrative functionalities need logs for accountability. Automated calculations for salaries and leave transfer systems require development.

"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."
"BambooHR needs to have more flexibility around performance management."
"We cannot add more questions to the assessments if we want to."

Pricing

BambooHR's pricing is generally viewed as favorable by enterprise users, who appreciate its cost-effectiveness compared to other HR solutions. While the base plan is reasonably priced, additional features such as payroll and benefits can increase costs. Users report that the subscription model, priced per active employee per month, is straightforward. Many find the pricing competitive and value the cost savings through reduced HR overhead and the efficient implementation and training process.

"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."

Popular Use Cases

Organizations primarily use BambooHR for HR purposes such as leave management, onboarding, offboarding, performance management, and employee profiles. They utilize it for benefits management, application management, announcements, and HR reporting. It stores employee information, manages payroll, tracks training, and offers an applicant tracking system. Additionally, firms handle documentation sharing, time off requests, headcount tracking, and company-wide announcements with BambooHR. It serves as a directory and assists in organizing and communication.

Service and Support

BambooHR customer service and support are generally rated highly. Many appreciate the quick response, friendly interactions, and helpful resources. Despite communication being primarily through email with a typical 24-48 hour turnaround, users find their issues resolved effectively. Time zone differences can cause delays, but response quality is consistently praised. The support includes a comprehensive database with videos and articles, enhancing user experience. Some mention the growing team leads to interactions with less experienced support staff.

Deployment

The setup for BambooHR is generally described as straightforward, with ease in uploading employee information. Some users find the process complex without assistance due to extensive data input requirements using Excel. Company size and specific needs impact the setup time. Many appreciate the ability to handle the setup internally, often supported by knowledgeable staff. Issues with date formats and geographical names in documentation are noted, affecting certain regions.

Scalability

BambooHR scalability experiences vary. Some report no issues, especially in smaller organizations, while those over 100 employees or in multiple regions may find challenges. Performance appraisal and advanced reporting can limit scaling, especially beyond 750 employees. Cloud-based capabilities generally support growth, with some users praising its ability to handle more users without problems. Its user-friendliness and ease of implementation are noted positively even with growing teams. Some rank scalability average, suggesting mixed results depending on specific needs.

Stability

Most users report stable use of BambooHR, with minimal incidents noted. Many rate its stability highly, frequently rating it between seven to ten out of ten. Some users have encountered occasional issues, such as brief outages or delays, expressing some frustrations. However, these instances seem isolated. The mobile app is found to be dependable, and updates are noted to cause minimal interruptions, suggesting generally positive feedback regarding the software’s stability.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BambooHR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

12%

Financial Services Firm

Manufacturing Company

Comms Service Provider

Educational Organization

Retailer

University

Government

Healthcare Company

Construction Company

Insurance Company

Non Profit

Energy/Utilities Company

Real Estate/Law Firm

Wholesaler/Distributor

Hospitality Company

Media Company

Recruiting/Hr Firm

Recreational Facilities/Services Company

Transportation Company

Logistics Company

Legal Firm

Performing Arts

Outsourcing Company

Pharma/Biotech Company

Consumer Goods Company

Marketing Services Firm

Sports Company

Compare BambooHR with alternative products

Learn more about BambooHR

BambooHR Features:

BambooHR has many valuable key features. Some of the most useful ones include:

Limiting Accessibility - An employer is able to limit access for certain users. This allows employers and the HR team to restrict information from employees. This as well helps with salary and payroll information as this tends to be the most sensitive and restricted information.

Support - BambooHR offers good support. The support team is helpful and answers any inquiry.

Information Storage - This solution can be used to store any information and documents. This includes job descriptions, employee manuals, etc.

Reporting and Metrics - The solution provides HR metrics and reports for the management teams.

Applications - An employee is able to apply easily for sick leave, annual leave, and vacation days.

Onboarding and Offboarding - The solution offers onboarding and offboarding tracking functionalities. This eases employee orientation and any employee’s departure.

Email Automation - Automatic emails can be sent out to job applicants and employees.

Scheduling - The solution helps with scheduling meetings and interviews easily.

Dashboard - BambooHR has a nice dashboard with each employee’s personal features.

BambooHR Benefits:

There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:

Accessibility - BambooHR is accessible and easy to navigate. This especially benefits any employee or employer who may not have a technical background.

Efficiency - Employees have access to their information. They can review documents, update their information and look at their benefits on their own without the need to reach out to the HR department or management directly.

Visibility - An employer is able to view all of their employees’ annual days including annual leave and sick days. They can see which days were put on hold and how many an employee has left.

Reviews from Real Users:

Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.

An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”

A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”