BambooHR Reviews

Name: BambooHR
Brand: BambooHR
Rating: 4.1 (33 reviews)

4.1 out of 5

33 reviews
93% willing to recommend

321 followers

What is BambooHR?

BambooHR is an all-around end-to-end talent management and benefits administration tool. This solution provides many use cases as it accompanies employees’ work journeys from onboarding to training, to day-to-day administration, and offboarding. This solution benefits the HR team as it provides them with a system that consolidates all of their employees’ information. This information includes, but is not limited to, contact information, bank details, schedules, language ability, vacation, sick days, and more. BambooHR can as well be used for reporting purposes, tracking leave, performance reviews, announcements to employees, and group emails.

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BambooHR is the #6 ranked solution in top Cloud HCM solutions, #7 ranked solution in top Benefits Administration solutions, and #7 ranked solution in top Talent Management solutions. PeerSpot users give BambooHR an average rating of 8.2 out of 10. BambooHR is most commonly compared to SAP SuccessFactors: BambooHR vs SAP SuccessFactors. BambooHR is popular among the large enterprise segment, accounting for 52% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a comms service provider, accounting for 14% of all views.

Helped 847,772 peers since 2012

Featured BambooHR reviews

Ram-Mohan

Senior Software Engineer at Align Technology

If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial. Sometimes, when I trigger a build, it ends with no space on the agent machine where the agents are installed. If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me.

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Vineeth John

Director, People & Culture at a agriculture with 201-500 employees

We used Payworks. Payworks is designed strictly for payroll. It's not really meant to be an HRIS tool because it doesn't allow for an employee profile, for example. You can't manage a lot of employee information, track training, recruitment, or any of that stuff. They've added an applicant tracking module, but it's still very basic. So adding BambooHR was very complementary to having it covered. The only problem was the two systems didn't talk to each other. It was a bit of a hassle for us to maintain the two systems, going back and forth and making sure the data was centralized when we made changes.

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ROCHELLE RAMOS

Director, Human Resources at a construction company with 1,001-5,000 employees

The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information. They can look up their benefits, update their information and review documents. We also use Bamboo to store job descriptions, employee manuals and other pertinent information.

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BambooHR mindshare

Product category:

As of April 2025, the mindshare of BambooHR in the Cloud HCM category stands at 2.9%, up from 2.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Cloud HCM

PeerAnalyst reports based on BambooHR reviews

Type	Title	Date
Category	Cloud HCM	Apr 15, 2025	Download
Product	Reviews, tips, and advice from real users	Apr 15, 2025	Download
Comparison	BambooHR vs SAP SuccessFactors	Apr 15, 2025	Download
Comparison	BambooHR vs Workday	Apr 15, 2025	Download
Comparison	BambooHR vs SAP HCM	Apr 15, 2025	Download

Title	Rating	Mindshare	Recommending
SAP SuccessFactors	3.9	21.7%	85%	93 interviews Add to research
Workday	4.1	19.0%	91%	55 interviews Add to research

Valuable Features

BambooHR offers valuable features like intuitive UI/UX, seamless leave management, customizable onboarding and offboarding, and comprehensive ATS functionalities. Its strong reporting capabilities and email alerts enhance operational efficiency. Users appreciate the system's user-friendliness, automatic leave calculations, and extensive customization options. The platform supports employee self-management of benefits and information, and integrates with other systems, reducing manual effort. Its document storage and performance management are also highly regarded, simplifying HR processes and improving communication.

"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"Bamboo has a vast number of pre-built adapters which can be used as plug and play components."
"It's very user-friendly and easy to train someone new. It was easy to implement and get someone onboarded on the system."

Room for Improvement

BambooHR requires enhancements in user interface, integration with Slack and HR systems, and expanded customization options for performance management. Users face difficulties with training allocations, effective date reporting, and email alerts. There is a need for improved workflow approvals, reporting tools, and administrative logging. System limitations include handling leave management, multi-manager access, and document management flexibility. Language support and global availability need attention. Performance appraisal flexibility and recruitment functionalities are restrictive for larger organizations.

"If Bamboo can create an internal monitoring mechanism and display the tool's health status on the landing page or homepage, it would help end users and DevOps Engineers like me."
"If Bamboo can provide a dashboard with tool health, such as whether the master or instance has the required space, it would be beneficial."
"The only thing that could have been added is better integration with local payroll systems or a local Canadian payroll module."

Pricing

Enterprise users find BambooHR's pricing reasonable and competitive, especially when compared to larger systems. The cost is typically based on a monthly subscription per active employee. While the base price is appealing, adding features like ATS, payroll, or benefits can increase costs. Many emphasize savings in implementation, training, and HR downsizing. Although additional features may raise expenses, the service, value, and customer support are generally perceived as excellent and cost-effective.

"It was definitely cheaper than some of the larger systems."
"I rate the tool's pricing an eight out of ten."
"Price-wise, the solution is in the middle compared to other tools offering similar functionalities."

Popular Use Cases

Organizations primarily use BambooHR for HR management activities, including onboarding, offboarding, performance management, and employee profile storage. It facilitates leave management, benefits and application handling, HR reporting, and payroll processing. It also supports applicant tracking, communication through announcements, and employee data management like contact details and schedules. The platform aids in document sharing, resource registration, and maintaining a company directory for easy access to staff information and leave requests.

Service and Support

BambooHR customer service is praised for its responsiveness and helpfulness, despite occasional delays due to time zones. Users appreciate the knowledge and friendliness of the staff. While some experience a 24-48 hour email response time, many find responses prompt and thorough. Support includes email and phone options, as well as a comprehensive database with videos and articles. Customers frequently rate support highly, often 9 or 10 out of 10, highlighting efficiency and resolution effectiveness.

Deployment

BambooHR's initial setup is straightforward and relatively simple. Many find uploading data and configuring the system easy, though some experience challenges with data formats and company-specific requirements. Customer service is helpful, but those doing it themselves may encounter complexity. Implementation duration varies depending on employee count and company size. Switching from other systems and ensuring data integrity can be tedious, but with adequate support and time, most manage the setup efficiently.

Scalability

BambooHR faces mixed opinions on scalability. Some report no issues, even with hundreds of users, praising its cloud-based flexibility. Others mention difficulties in reaching higher employee counts, particularly for operations in multiple regions and performance appraisals. Its user-friendly interface aids in scaling, but certain advanced features may not meet larger organizational needs. Stability concerns arise among companies with larger user bases, suggesting potential for improvement if exceeding certain size thresholds.

Stability

BambooHR exhibits strong stability with most users reporting no issues or only minor delays. A few experienced rare outages, which were handled with minimal improvement. Several users rate its stability high, often between seven and ten out of ten. Some have mentioned updates temporarily affecting usage, yet they affirm the system's reliable accessibility and seamless performance. Instances of instability are minimal and typically related to external factors rather than BambooHR's core functioning.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our BambooHR Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Comms Service Provider

14%

Computer Software Company

10%

Financial Services Firm

Manufacturing Company

University

Educational Organization

Government

Retailer

Construction Company

Healthcare Company

Non Profit

Energy/Utilities Company

Real Estate/Law Firm

Insurance Company

Hospitality Company

Wholesaler/Distributor

Marketing Services Firm

Performing Arts

Recruiting/Hr Firm

Recreational Facilities/Services Company

Aerospace/Defense Firm

Transportation Company

Media Company

Pharma/Biotech Company

Legal Firm

Consumer Goods Company

Outsourcing Company

Agriculture

Logistics Company

Compare BambooHR with alternative products

Learn more about BambooHR

BambooHR Features:

BambooHR has many valuable key features. Some of the most useful ones include:

Limiting Accessibility - An employer is able to limit access for certain users. This allows employers and the HR team to restrict information from employees. This as well helps with salary and payroll information as this tends to be the most sensitive and restricted information.

Support - BambooHR offers good support. The support team is helpful and answers any inquiry.

Information Storage - This solution can be used to store any information and documents. This includes job descriptions, employee manuals, etc.

Reporting and Metrics - The solution provides HR metrics and reports for the management teams.

Applications - An employee is able to apply easily for sick leave, annual leave, and vacation days.

Onboarding and Offboarding - The solution offers onboarding and offboarding tracking functionalities. This eases employee orientation and any employee’s departure.

Email Automation - Automatic emails can be sent out to job applicants and employees.

Scheduling - The solution helps with scheduling meetings and interviews easily.

Dashboard - BambooHR has a nice dashboard with each employee’s personal features.

BambooHR Benefits:

There are many benefits to implementing BambooHR. Some of the biggest advantages the solution offers include:

Accessibility - BambooHR is accessible and easy to navigate. This especially benefits any employee or employer who may not have a technical background.

Efficiency - Employees have access to their information. They can review documents, update their information and look at their benefits on their own without the need to reach out to the HR department or management directly.

Visibility - An employer is able to view all of their employees’ annual days including annual leave and sick days. They can see which days were put on hold and how many an employee has left.

Reviews from Real Users:

Below are some reviews and helpful feedback written by PeerSpot users currently using the BambooHR solution.

An HR Officer at a small financial services firm comments: “In the past, we managed all this [HR] information using Excel. Switching to BambooHR made it easier to access the information. It's easier to use and share reports. I can allow people to do their own reports so they don't need to deal with HR. BambooHR puts everything into one place, so I don't have to comb through several Excel files to collect all the information I need to make a report.”

A Director of Human Resources at a large construction company says: “I would recommend this solution to other users. It has given me the ability to run a lean team and add automation to the way that we work.”