BambooHR Reviews

BambooHR is like a company directory. Half of the company has a profile on the solution so you can see information about each staff member. People can request staff and leave, see when each staff member has joined the company, or see who is on leave and when they will return to work. Company-wide announcements are also on BambooHR.

I can easily go to BambooHR to search for any staff member in the company. We are a very big company, we have quite a number of staff. I can search for any staff member in BambooHR, whether they are on leave, when they joined the company, or when they are going to celebrate their anniversary.

I can access information from the company directory where people can get information and share news about the company. Unlike on Kissflow, which is majorly for approval when requesting resources, we can log our leave on BambooHR.

BambooHR's most valuable feature allows you to log and request leave seamlessly and also allows you to view your staff in the company and see who is online and who is on leave. It gives you that information at a glance.

The UI needs improvement because it needs to be more user-friendly.

I have used BambooHR for two years.

I rate the stability a seven out of ten.

I rate the scalability a six out of ten.

The initial setup was seamless.

I can't speak for the company, but personally, I think it has helped me see information about staff and arrange my information in one place.

I would recommend BambooHR to a friend or an organization like a startup, to help them properly manage their staff and also them help easily access information. I rate BambooHR a six out of ten.

We use BambooHR for announcements, tracking annual and sick leave and to view the calendar of the whole office.

This solution has helped our HR team keep track of everybody's annual leave. The calendar makes scheduling around team members leave a lot easier. 

I like the fact that the annual days are calculated automatically and that if annual leave is taken in the future, those days are put on hold. You always know how many days of annual leave are you left with and how many are on hold. Applying for leave is easy to do using BambooHR. 

BambooHR could be improved by managing leave in a way that transfers remaining days at the end of the annual year to the following year. Leave days at the end of a year are currently calculated manually by our HR team which is time consuming. 

We have used BambooHR for seven months. 

This is a stable solution. 

This is a scalable solution. We currently have 100 users on BambooHR across our compliance, billing, operations and sales departments. 

No, we previously used pen and paper for requesting annual leave. 

I would rate this solution a ten out of ten. 

It is very user friendly. It’s easy to teach new hires how to use it. It is very easy to navigate features and show them how to use them, such as finding benefits they are entered in, PTO requests and training information. They can see what they have completed.

We are able to better track our employees’ trainings, PTO, etc. So we work much more efficiently.

Sometimes, the email alerts act funny and do not show up. If I put a new date in for, say a child abuse clearance, before the previous one is expired, it will not send an alert for the new date, but the previous date.

Also, when I send an electronic hire packet, if there are forms that the employee and myself have to sign, after I sign, it comes back in my email twice for each form. It should only come back once with all signatures attached.

Almost one year for me. Almost two years for the company.

We have not had stability issues.

We have not had scalability issues.

On a scale of 1-5, I would rate it a 6. Technical support is always efficient in getting back to me when I have an issue.

We did not have anything previous to BambooHR.

I was not here at the setup.

I did not handle that.

It is a great HR product for your business. It’s very easy and user friendly with great reporting capabilities.

We use this solution for employee management.

The performance goals and personal features of every employee with the dashboard is most valuable. 

It would be useful to have the possibility to assign a task to the different users within the software. 

We have used BambooHR for two years. 

The customer service for this solution is good. I would rate them a five out of five. 

I would rate this solution an eight out of ten. 

• We can easily store all the information about an employee in one place
• It is easy to change and update it.
• I briefly used a different system, and it was impossibly difficult to change a simple piece of information such as who someone reports to.
• I find the ATS very useful.
• I like that I can create my own tables and tabs (although would be nice if I could do these myself rather than asking BambooHR to do it for me).

We have become much more thorough about keeping documents and paperwork properly, and ensuring we have the correct documents for everyone. It has also allowed us to report on things easily, e.g., sickness records and keeping a track of holiday.

• The time off area is still rather clunky. It is not as intuitive as other sections.
• People generally need to be shown how to use it. I don’t have the flexibility to handle sickness in different ways, and the number it shows for annual leave available does not show what people expect.
• I can’t do a point-in-time report. For example, "How many active employees were there on 1, Jan, 2017?"
• If I enter something with a date in the future, e.g., a pay raise, it makes it seem as if that is the current status quo. If I do a report of current pay, it will give me the number I entered with the latest date, even if the date of that is in the future.
• I’d like to be able to build my own tables and tick boxes (e.g., an easy way to check how many people have a signed contract).
• I am in the UK, but their support team works US hours.

I have used BambooHR for about three years, across two companies.

We had stability issues once or twice. The most significant issue was when there was an outage for a few hours and there was no out-of-hours support available. It was very frustrating, as I had no backup for all this data.

We haven’t had scalability issues, but I don’t think I would necessarily use it if I had many hundreds of employees. I feel like I have a fairly manual hold over it.

It is a very friendly personal service and they are responsive within a day. The fact that they are in a different time zone on the opposite side of the world isn’t great.

At my previous company, we had no previous solution. At the current company they had Cezanne HR, which was impossible to understand.

I frequently spent 40-60 minutes on the phone to their helpdesk just to sort out what happens when someone leaves and I need to change the reporting structure.

In BambooHR, this takes minutes.

The setup was easy, although it took a while to get all the links for uploading data.

Also, it was irritating as the date format was USA, so I had to reformat ours to fit in with theirs. Even though it displays the date in UK format for me, I had to upload it in USA format.

It does not recognize London as a county, however many times I ask them. I have to put in “City of London” as the county, which is not what people call it here.

Nothing in particular. Seems fine to me.

I looked at People HR. I also looked briefly at some others, e.g., Fairsail and one other, but the price was out of our league.

If you can talk to someone else about how they use it, you’ll get a good idea of the flexibility and what you can control.

I assist companies with payroll and their HR departments use Bamboo to upload all the documents and information of employees. 

When I do payroll, I prepare reports and export them to an Excel format. I then use Bamboo to export the documents that I need and confirm bank details and other information about employees. 

Something that was difficult when we started using Bamboo, was the ability to import data in an Excel format. For example, we had one Excel sheet with half the information including first name, surname etc. We wanted to import all of the information into one database and this was impossible. We had to import it manually. 

If you are dealing with two or more businesses under one company name, it is not possible to transfer employees between companies if they have a separate bamboo set up.

In a future release, I would like to have an interface that can integrate with different software. This would save time when importing data to complete payroll. 

I have been using this solution for four years. 

This is a scalable solution. We have not experienced any issues. 

The initial set up can take some time depending on the how many employees you have and how many different companies you need to create. Our HR manager had one person working specifically on this project and doing nothing else for a period of time. 

I would rate this solution an eight out of ten. 

The 13 months feature is valuable.

It provides great applicant tracking and documentation for our needs.

It is good for keeping most of our HR functions online and available for our small and nimble office.

It allows us to share emergency contact information with fellow staff members decreasing the time to get hold of emergency contact persons if needed.

The performance appraisal system is too static and limited. It doesn't leave room for different questions other than those provided.

I have used it for 2.5 years.

We have not encountered any stability issues.

We only encountered scalability issues with the performance appraisal system, which we used for a while, then we turned it off.

We have only used technical support by email. If you can't put your questions into a clear format that technical support can help with, then it may be harder to get your problem or issue solved.

Most of our previous activities were performed using Word, Excel, and PDF documents.

It was easy to upload lists and employee information. Also, it is quite easy to highlight information you are collecting which is not standard.

We looked into others like Paychex and ADP. They seemed too large and bulky for our needs.

Use your network to find the best vendor that works for you.

We use the product in HR functions. 

The tool's most valuable features are the recruitment module, performance module, and document storage. 

BambooHR needs to have more flexibility around performance management. 

I have been using the product for six years. 

I rate the product's stability a ten out of ten. 

I rate BambooHR's scalability an eight out of ten. My company has around 350 users who use it weekly. 

I rate the tool's deployment a ten out of ten. Its deployment was very quick. You would need one resource to handle the process. 

We did the tool's deployment in-house. 

I rate the tool's pricing an eight out of ten. 

I rate BambooHR a ten out of ten.