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BambooHR vs Paylocity comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

Sentiment score
5.5
BambooHR supports growth, but experiences with scalability vary, particularly for large teams or specific features like reporting.
No sentiment score available
 

Valuable Features

Sentiment score
8.4
BambooHR provides user-friendly HR management with customizable features, efficient recruitment, performance modules, and extensive integration capabilities.
No sentiment score available
 

Room For Improvement

Sentiment score
4.0
BambooHR users request better Slack integration, flexible appraisals, refined reporting, multilingual support, and improved user control and workflows.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
BambooHR is highly stable, with rare downtimes and minor lags, maintaining reliable performance and positive user satisfaction.
No sentiment score available
 

Customer Service

Sentiment score
8.0
BambooHR's customer service is praised for competence and friendliness, though location-based response delays and minor improvements are noted.
No sentiment score available
 

Setup Cost

No sentiment score available
BambooHR offers competitive pricing with scalable options, appreciated for value and service compared to other HR systems.
No sentiment score available
 

Categories and Ranking

BambooHR
Ranking in Benefits Administration
9th
Ranking in Talent Management
10th
Ranking in Cloud HCM
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Paylocity
Ranking in Benefits Administration
13th
Ranking in Talent Management
20th
Ranking in Cloud HCM
17th
Average Rating
8.0
Reviews Sentiment
5.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Cloud HCM category, the mindshare of BambooHR is 2.8%, up from 2.2% compared to the previous year. The mindshare of Paylocity is 0.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM
 

Featured Reviews

ROCHELLE RAMOS - PeerSpot reviewer
HRIS software used for a company of 300 employees that offers employee tracking, data insights and automation
The HR metrics that this solution provides has been most useful. We also really like the fact that employees have the ability to be self sufficient and manage their own information. They can look up their benefits, update their information and review documents. We also use Bamboo to store job descriptions, employee manuals and other pertinent information.
RP
Has a comprehensive and intuitive knowledge base, and time saving payroll administration features
Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Paylocity systems are limited. For example, I can't create custom offer letters. I can create generic offer letters with a logo, but I can't edit them or create sections. It does not read like a MS Word document and needs to be more robust. At present, I can't send attachments, add hyperlinks to videos, or embed questions in videos. Also, the number of notifications regarding benefits needs to be increased so that new employees get reminders more than once.
report
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
9%
Manufacturing Company
9%
Comms Service Provider
6%
Educational Organization
43%
Computer Software Company
10%
Retailer
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What advice do you have for others considering BambooHR?
Organizations of all sizes, especially those that are experiencing rapid growth, want to have a way to effectively manage their HR operations. Our organization feels that BambooHR is an HR manageme...
What do you like most about BambooHR?
The tool's most valuable features are the recruitment module, performance module, and document storage.
What needs improvement with BambooHR?
BambooHR's reporting tools were not the best I've used, but they're good. There are some limitations in terms of customized reports, as opposed to ADP, for example. The only thing that could have b...
What do you like most about Paylocity?
My favorite feature is payroll administration, which has been awesome. You can import as many batches as you want to and run them synchronously or asynchronously. Since I work in a finance company ...
What needs improvement with Paylocity?
Paylocity is not great at communicating customer support related issues such as account manager changes. They claim to provide concierge level of support, but it has not been great. Some of the Pay...
What is your primary use case for Paylocity?
We run almost everything that we can out of Paylocity. We run payroll, employee performance reviews, recruitment, onboarding, and all benefits administration and enrollment through it. We use the c...
 

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Sample Customers

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POLYWOOD, University Clinical Healthcare, New England Authentic Eats, Revere Plastics, Stonewall Kitchen, Circuit Transit, Powerhouse Retail, Mountainside Fitness, Crafton Tull, Noble House Hotels & Resorts, Gurley Leep Automotive, Taco Johns
Find out what your peers are saying about SAP, Workday, Oracle and others in Cloud HCM. Updated: November 2024.
816,406 professionals have used our research since 2012.