We performed a comparison between IBM Kenexa and SAP SuccessFactors based on real PeerSpot user reviews.
Find out in this report how the two Talent Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It is extremely user friendly. It is very flexible in managing recruitment, especially when you have thousands of applicants as we did. We easily had over 20,000 applicants within a year for some of our positions, so it made it very easy to manage a large application pool. It was very easy to customize by recruiter preference. When you open up someone's profile to see their experience, education, or other things, you can customize that for yourself. It was flexible in that, and each recruiter could set up their preferences. It didn't have to be set up so that everyone had to have the same landing platform, which was very helpful. As someone who trained other HR people on how to use the system, it was very easy to pick up and learn."
"The ease of scaling is one of BrassRing's biggest strengths, making it a trusted choice for large companies."
"The most valuable features are that we can upload documents and download them on demand."
"IBM Kenexa is fairly stable. We don't have any downtime."
"We have found objects like Foundation and MDF most valuable."
"The functionality and user friendliness are constantly improving."
"The tool's most valuable feature is document generation."
"The solution is scalable. We have about 1,300 people using the solution."
"The main advantage of SuccessFactors is its ability to add many types of integrations within the SAP Cloud platform. Many useful modules can be implemented alongside SuccessFactors as third-party integrations, and this capability to extend the system is a big plus."
"The overall functionality of the solution is very good."
"The interface is user-friendly. It is very simple and intuitive, so it's good."
"All of SuccessFactors' features are useful, but there are several modules within SuccessFactors that I find handy. You have Employee Central, which manages employee records within the system. It manages all the information about an employee, including names, addresses, account numbers, positions, org charts, etc. It also handles performance reviews and KPIs for employees within an organization. Then you have succession planning and development as well."
"I would like to have a better and more user-friendly interface."
"It needs to update its reporting and analytics tools."
"I would not recommend IBM Kenexa to others."
"The reporting tool is helpful, but it is not the easiest to train on or is not as understandable for other HR pros. Their Workbench site, which is the administrator site that you use to update your website, is not user-friendly. When updates are required, it is not that easy to manage because Workbench is not user friendly. It required more work from the admins. They have Workbench training, which actually was very unhelpful. It took eight hours to complete, and it was not very helpful. Their customer service when it comes specifically to their Workbench site is not helpful."
"The product doesn't have a modernized look and is not very user-friendly like other products."
"To explain one feature that I would like to see in SuccessFactors, I must describe a similar feature as seen in Oracle. In Oracle, there's a feature called Workforce Prediction, and with this feature, we can predict some of the behaviors of any employee. For example, the software can attempt to predict whether the employee might resign in future, or perhaps if they will start to perform better. This is something that is missing in SuccessFactors."
"They should improve the reports."
"SAP SuccessFactors could improve learning management. The module is desperate and should be included in the primary solution. Additionally, it is missing some business use cases."
"The integration between the recruitment module and employee central is a big problem."
"The solution needs more localization, especially for the Middle East and Russia."
"The SAP SuccessFactors updates need to be more industry-specific because every industry has specific modules. What I want to be added to SAP SuccessFactors is a chat box where SAP staff can give support to users."
"There's room for improvement in SAP SuccessFactors, particularly in terms of innovation. I'd like more flexibility in its functionality and more customization. In terms of what additional feature I'd like to see in the next release of the product, it depends on the module because you have various modules in SAP SuccessFactors, so it's easier to go module by module and understand what features you have in each module. The product has a lot of features coming up, but the product being more mobile, or having mobile features would be nice."
IBM Kenexa is ranked 22nd in Talent Management with 30 reviews while SAP SuccessFactors is ranked 1st in Talent Management with 90 reviews. IBM Kenexa is rated 7.6, while SAP SuccessFactors is rated 7.8. The top reviewer of IBM Kenexa writes "Suitable for larger-scale companies aiming to streamline and automate their processes digitally". On the other hand, the top reviewer of SAP SuccessFactors writes "Offers many useful modules and integrations, and helps companies adhere to best practices". IBM Kenexa is most compared with HR Software Solutions and Workday, whereas SAP SuccessFactors is most compared with SAP HCM, Workday, Oracle HCM Cloud and PeopleSoft. See our IBM Kenexa vs. SAP SuccessFactors report.
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