Infor CloudSuite vs SAP S/4HANA comparison

Infor and SAP are both solutions in the ERP category. Infor is ranked #14 with an average rating of 8.2, while SAP is ranked #2 with an average rating of 8.3. Infor holds a 1.3% mindshare in ERP, compared to SAP’s 16.2% mindshare. Additionally, 100% of Infor users are willing to recommend the solution, compared to 95% of SAP users who would recommend it.

Infor CloudSuite

Read 14 Infor CloudSuite reviews

1,439 Views
939 Comparison Views

100% willing to recommend

SAP S/4HANA

Read 104 SAP S/4HANA reviews

16,594 Views
11,666 Comparison Views

95% willing to recommend

Infor CloudSuite

SAP S/4HANA

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

Infor CloudSuite and SAP S/4HANA are in the enterprise resource planning (ERP) market, both offering cloud-based solutions. SAP S/4HANA holds a competitive edge due to its robust features and perceived value despite higher costs, while Infor CloudSuite is preferred for pricing and adaptable support services.

Features: Infor CloudSuite includes specialized industry suites, effective integration capabilities for diverse sectors, and flexible support services. SAP S/4HANA provides a wide range of enterprise functionalities, an advanced analytics framework, and excellent financial management leading to operational efficiencies.

Room for Improvement: Infor CloudSuite could enhance its user interface, improve scalability for larger enterprises, and offer more robust analytics tools. SAP S/4HANA could simplify its deployment process, reduce its cost structure, and improve ease of use for new users.

Ease of Deployment and Customer Service: Infor CloudSuite supports rapid deployment tailored for industry-specific scenarios and receives positive feedback for its nimbleness. SAP S/4HANA provides thorough resources and strategic partnerships for a successful implementation but typically involves a longer timeline.

Pricing and ROI: Infor CloudSuite is known for competitive pricing and a flexible tiered-cost structure, making it suitable for businesses of various sizes and promising cost-effective ROI. SAP S/4HANA involves higher upfront costs but provides extensive features and scalability that contribute to long-term ROI and align with growth-oriented strategies.

To learn more, read our detailed Infor CloudSuite vs. SAP S/4HANA Report (Updated: October 2024).

Buyer's Guide

Infor CloudSuite vs. SAP S/4HANA

October 2024

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Categories and Ranking

Infor CloudSuite

Ranking in ERP

14th

Average Rating

8.0

Number of Reviews

Ranking in other categories

CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (4th)

SAP S/4HANA

Ranking in ERP

2nd

Average Rating

8.2

Number of Reviews

104

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.3%, up from 1.2% compared to the previous year. The mindshare of SAP S/4HANA is 16.2%, up from 14.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP

Featured Reviews

S Solomon Kumar

Head of Global Sales at phaxon services pvt ltd

Mar 31, 2023

Advanced forecasting and analysis capabilities

In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.

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VARUN-JAIN

Associate Manager - Strategy and Transaction at Ernst & Young

May 19, 2022

The solution is highly scalable, with solid performance and integration

S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a complete wave management system to increase processing efficiency."

"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."

"The solution is particularly effective for ERP. The automation of emails is a valuable feature for me. The solution is stable. The solution is scalable. Infor CloudSuite Industrial is better for its development aspect. It allows us to customize and implement changes more efficiently. The initial setup was straightforward. I recommend the solution."

"It is a very scalable solution."

"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."

"From a product perspective, it's more lenient and suitable for using features in finance, such as reconciling our payments, accounts payable, accounts receivable, etc."

"It is a scalable solution."

"The product's most valuable feature is production planning. It is one of the core features."

More Infor CloudSuite pros

"Offers an excellent UI"

"SAP S4HANA is a robust solution."

"It is a very powerful, highly customizable tool."

"The features that I find most helpful in my day-to-day operations with SAP S/4HANA are primarily related to data management. Real-time data analytics has significantly enhanced decision-making processes by providing instant insights into business processes and trends. The user experience with the SAP S/4HANA interface has also seen notable improvements, particularly in terms of a more friendly and personalized UI."

"It seamlessly integrates with all the SAP Business Suite products such as IoT, AI, Analytics and all other SaaS solutions. The product is very robust and comprehensive."

"S4HANA is a completely integrated solution. It's an end-to-end ERP system with strong manufacturing and financial integration, which is not common among ERPs. And it's a solution that's driven by industry best practices."

"The solution makes its use and the management of our infrastructure easy."

"This tool helps us to manage business in a faster and smarter way."

More SAP S/4HANA pros

Cons

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

"For the quality department, there is a module called quality, and I feel it has to be a little bit simplified."

"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."

"There is room for improvement in the pricing. For us, it's the pricing aspect. Since we're South African, it's difficult when it's a dollar-based product."

"Pricing is always an area where there is room for improvement."

"The platform's distribution features need enhancement."

"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."

"There should be better clarity and agreement on all interfaces and requirements before signing a contract. This would avoid unexpected costs and complications later on."

More Infor CloudSuite cons

"I have found the solution to be stable but it could improve."

"Thi solution can improve the Bill of Materials (BOM) and production planning."

"If I can highlight one point that could be improved, when we talk about other ERPs, like Oracle, nowadays these ERPs provide free integration with other ERPs. For example, there is an API for banks integrated into every tool and every product form requires that bank integration in order to give real time data into the ERP. But SAP is charging a lot for that particular bank integration scenario and I think it should be free because other ERPs are providing this feature built in to the ERP. People always ask us about the integration and how much it will cost to go with that solution, so people are thinking about this."

"If S4HANA has more AI and machine learning, it will be better and easier for reporting and dashboarding."

"There are some problems with the support provided for the solution, so it is not quite easy. It takes some time for them to offer us support."

"The platform could improve by simplifying the analytics processes, which currently require significant preparatory work outside the platform."

"Extensions to SAP S/4HANA have room for improvement, especially in integration with low-code/no-code platforms. Creating these extensions through Fiori transactions is more tedious than customers would like. Although the SAP build process has become more linear, further improvements could provide a huge benefit."

"The difficulty level of the initial setup depends on the person's skills. If you know the basic knowledge of the database, then it will be easy, otherwise, it will be very difficult."

More SAP S/4HANA cons

Pricing and Cost Advice

"For on-premise installations, the licensing is yearly."

"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."

"It is a cost-effective solution."

"The pricing is not built on a standard model."

"The platform's pricing depends on the specific number of users."

"The product is expensive. I rate the pricing a five out of ten."

"I feel it is not very cheap, very economical but also not very expensive."

"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."

"I feel that the product is a bit expensive."

"The price of the solution is on the higher side compared to others."

"The price of SAP S4HANA could be cheaper."

"It is on a quarterly basis. There are no additional costs. There is just the standard fee."

"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."

"The solution often does not survive our shortlist round because it is very expensive when compared to other products."

"Though we are talking about a competitively priced model, the pricing could be more cost-effective."

"The price of the solution is reasonable but some modules can be expensive. When comparing SAP S4HANA to other solutions, such as Oracle, it is not expensive."

More SAP S/4HANA pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Educational Organization

13%

Manufacturing Company

Healthcare Company

Educational Organization

37%

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Infor CloudSuite Industrial?

Some valuable features include improved transparency in sales processes, which has been vital for our operations.

See all answers

What is your experience regarding pricing and costs for Infor CloudSuite Industrial?

As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.

See all answers

What needs improvement with Infor CloudSuite Industrial?

While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...

See all answers

Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?

SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...

See all answers

What needs improvement with SAP S4HANA?

In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.

See all answers

What is your primary use case for SAP S4HANA?

I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...

See all answers

Comparisons

Infor LN vs Infor CloudSuite

Compared 39% of the time

Infor M3 vs Infor CloudSuite

Compared 17% of the time

Microsoft Dynamics 365 Business Central vs Infor CloudSuite

Compared 14% of the time

IBM Maximo vs Infor CloudSuite

Compared 10% of the time

Workday vs Infor CloudSuite

Compared 5% of the time

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SAP ERP vs SAP S/4HANA

Compared 42% of the time

SAP Business One vs SAP S/4HANA

Compared 10% of the time

Oracle E-Business Suite vs SAP S/4HANA

Compared 6% of the time

Microsoft Dynamics 365 Business Central vs SAP S/4HANA

Compared 6% of the time

Odoo vs SAP S/4HANA

Compared 5% of the time

More SAP S/4HANA Competitors

Product Reports

Buyer's Guide

Infor CloudSuite

October 2024

Download Infor CloudSuite product report

Buyer's Guide

SAP S/4HANA

October 2024

Download SAP S/4HANA product report

Also Known As

SyteLine

SAP S4HANA

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Infor

SAP

Overview

Infor CloudSuite is a comprehensive suite of cloud-based ERP software designed to streamline various business processes. It offers core functionalities such as financial management, supply chain management, production management, and CRM. The suite is tailored to specific industries, including manufacturing, food and beverage, healthcare, automotive, and distribution, each featuring industry-specific solutions. Being cloud-based, Infor CloudSuite provides scalability, automatic updates, and remote access, reducing the need for on-premise hardware and IT costs. It enhances efficiency through task automation, improved workflows, and data visibility, supporting data-driven decision-making.

SAP S4HANA is an ERP (enterprise resource planning) system that uses sophisticated technologies including machine learning and AI. It is most commonly used to integrate and manage business functions and is an ideal solution for large enterprises. The platform includes supplier relationship management (SRM), customer relationship management (CRM), supply chain management (SCM), and product lifecycle management (PLM) functionality.

SAP S4HANA offers three different deployment options:

On-premises
Cloud
Hybrid

SAP S4HANA Features

SAP S4HANA has many valuable key features, including:

Customizable
ERP, CRM, SRM, SCM, PLM co-deployed
High throughput
Fast analytics and reporting
Smaller total data footprint
SAP HANA multi-tenancy
All data: social, text, geo, graph, processing
New SAP Fiori UX for any device (mobile, desktop, tablet)
Unlimited workload capacity
High-volume transaction processing (OLTP)
High volume real-time analytical processes (OLAP)
Service Management
Digital Boardroom Integration

SAP S4HANA Benefits

Some of the benefits of using SAP S4HANA include:

Speed: S4 HANA applications leverage speed, context, and data accessibility to ensure you can stay up to date with rapidly evolving technology.

Improved performance: With SAP S4HANA, you can plan, execute, or generate reports and analytics based on live data to increase performance.

Simplicity: SAP S4HANA’s whole infrastructure was designed with simplification in mind — from the management of the solution to the administration of the IT landscape. The solution serves as the digital core for business process simplification and enables the centralizing of hardware and network resources.

Cost effective: SAP S4HANA is a cost effective solution. It provides the ability to bring together all the analytical and transactional capabilities of a variety of systems in one location, enabling better decision making.

Reviews from Real Users

Below are some reviews and helpful feedback written by SAP S4HANA users.

A Mechanical Engineer at a construction company says, “It is a very powerful, highly customizable tool. The most valuable feature is that the reporting is fast. We can see the results from that in that our commissions come in fast. That is the main advantage.”

Another reviewer, a SAP Technology Manager at a financial services firm, mentions, "It is more or less a very, very smooth and seamless product. Day by day they are increasing their technology features and they are keen to resolve the issues. India has a complex business scenario and SAP is thinking about that and resolving the issues day by day. In terms of the features I have found most valuable, I don't think that there is any lack or any gap process-wise. SAP is a very good tool."

A Project and Service delivery Manager at a tech services company comments, "One of the most valuable features, which we used the most, was the FI module, for finance. It involved controlling, account receivables, account payables, and complete financial steering."

A Senior Architect at a construction company states, “The POD applications are very useful to us. There are a few POD apps which we are using for different business scenarios. They are quite interesting.” He also adds, “The initial setup is pretty straightforward. The documentation is very good. The solution can scale well. The solution is stable.”

Sample Customers

PRIDE Industries

Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.

Buyer's Guide

Infor CloudSuite vs. SAP S/4HANA

October 2024

Free Report: Infor CloudSuite vs. SAP S/4HANA

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