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Infor CloudSuite vs SAP S/4HANA comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024
 

Categories and Ranking

Infor CloudSuite
Ranking in ERP
14th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
14
Ranking in other categories
CRM (20th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (5th), Product Configuration and Quoting (4th), Warehouse Management (3rd), Cloud HCM (10th), Financial Close Software (3rd)
SAP S/4HANA
Ranking in ERP
2nd
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
106
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the ERP category, the mindshare of Infor CloudSuite is 1.4%, up from 1.2% compared to the previous year. The mindshare of SAP S/4HANA is 15.7%, up from 15.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP
 

Featured Reviews

S Solomon Kumar - PeerSpot reviewer
Advanced forecasting and analysis capabilities
In terms of improvements, we can add new features that customers are demanding, such as service and quality improvements. For instance, we could have a model to predict the expected quality, which can be imported and developed as a new feature. We can improve quality features, and there is room for enhancement. Additionally, we can also improve service-related features by adding new functionalities. Each department has its workflow. But there is a hierarchy for pricing, and managers should be approached in such cases. So, there can be a more stabilized way of having a single point of contact to approach at any time. It is already there, but some more enhancements would be good. Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle. Some more workloads need to be done to integrate those tools, and we can have some enhancements on integration. ION is a very good tool, and we use web services already. The old system of using RESTful APIs has been eradicated, and the super approval trial is good. So, this tool is a refined way of working with services where it integrates any third-party tool. But, some of the older versions may need additional adjustments to integrate properly.
VARUN-JAIN - PeerSpot reviewer
The solution is highly scalable, with solid performance and integration
S/4HANA implementation is always complex because you need to configure it to work with your infrastructure. SAP only provides the license, not hardware, but they will connect you with a partner like HPE or IBM. It's extremely costly if you ask for SAP to implement it, but you can deploy through some vendor like HCL, TC, Infosys, or Capgemini, and then you need to enlist a hardware partner. The complexity also varies by industry. If it's a small industry with $40 million of revenue annually, the business processes will be simple. However, deployment is tricky for heavy manufacturing, energy, etc.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a complete wave management system to increase processing efficiency."
"It is a very scalable solution."
"Infor CloudSuite Industrial is easy to setup. The built-in solution is already there, so we can start implementing it right away when we install it in an organization. After going through different test executions and workshops, any missing features can be added using Infor extension tables and other products. It will take at least eight to nine months to go live."
"Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production."
"It is a scalable solution."
"Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"Some valuable features include improved transparency in sales processes, which has been vital for our operations."
"It is a full-fledged, stable solution."
"I would recommend SAP S4HANA because it is a known solution that is stable and widely used by customers, thus making it reliable."
"SAP has many functionalities and a high level of detail so that you can manage all processes in detail without any issues."
"A robust product with integration between all modules."
"The key modules that I find most valuable are material management (MM), financial accounting and controlling (FICO), and human resources (HR)."
"In terms of its most valuable feature, I would say the finance module."
"The functionality of SAP S4HANA is very good when comparing it to others, such as Oracle, Microsoft, and other ERP solutions."
"I have found the most valuable features are the interface, which is very good for all users, and the database performance is good."
 

Cons

"Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."
"Regarding integration, specific third-party tools are not accepted, for example, on the old version of IBM or Oracle."
"Planning needs to be improved. That is, industry-specific planning details need to be added and refined."
"The platform's distribution features need enhancement."
"Currently, there are some challenges with handling large reports, possibly due to setup limits or issues with the solution."
"It takes time to properly learn what the product can do."
"Pricing is always an area where there is room for improvement."
"They could include marketing automation for the product."
"There are certain limitations of the cloud version for customization."
"The solution could improve by making customization easier. The on-premise version is a lot more flexible."
"When we want to raise a ticket on the SAP portal, the process takes a longer time, and there are many selections that confuse the user."
"SAP S/4HANA needs to bring a feature that allows a great quantity of data compression"
"The solution’s pricing could be reduced and made more cost effective."
"This is a costly solution."
"Planned Order List needs a change of screen."
"I would like to see improvements in the graphical user interface and core modules in SAP S/4HANA. Even after 20 years, there haven't been developments in these areas. The purchase order, sales order, and core modules like CRM have remained unchanged. The financial data and modules have also stayed the same. Fiori is available but hasn't brought many changes to the core modules."
 

Pricing and Cost Advice

"I feel it is not very cheap, very economical but also not very expensive."
"The product is expensive. I rate the pricing a five out of ten."
"For on-premise installations, the licensing is yearly."
"It is a cost-effective solution."
"The platform's pricing depends on the specific number of users."
"I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
"As for pricing, I secured a favorable deal at around $80,000 yearly for five years, but it was a one-time opportunity."
"The pricing is not built on a standard model."
"Licensing costs are not transparent"
"SAP S4HANA is expensive and for smaller businesses, it is very difficult for them to have the budget."
"Available at a high price"
"SAP is a costly product in terms of maintenance for an organization who has reached a particular level."
"People concerned about the costs need to evaluate whether implementing this system is profitable."
"It is costly in computing because these VMs have a huge CPU and utilization."
"It is very expensive. It is not cheap."
"The solution might be expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Manufacturing Company
9%
Healthcare Company
8%
Educational Organization
38%
Manufacturing Company
9%
Computer Software Company
9%
University
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
Are there any advantages of SAP S4 HANA over SAP Business One (SAP B1) apart from the cost?
SaP Business One is a complete solution for business management. The software applications are broad, ranging from accounting to project management and human resources. It is very versatile and com...
What needs improvement with SAP S4HANA?
In future releases, I would like to see more availability zones and VPCs so customers have more freedom to choose. Also, more training so customers can utilize the training enablement.
What is your primary use case for SAP S4HANA?
I'm an architect. S/4HANA is an intelligent enterprise. When an organization needs an application or software to run its operations, S/4HANA comes into play. SAP is the market leader in ERP. S/4HAN...
 

Also Known As

SyteLine
SAP S4HANA
 

Learn More

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Overview

 

Sample Customers

PRIDE Industries
Nestle, O.C. Tanner, Sabre, New York Life Insurance Co., MEMEBOX, Siemens AG.
Find out what your peers are saying about Infor CloudSuite vs. SAP S/4HANA and other solutions. Updated: December 2024.
817,354 professionals have used our research since 2012.